Table of Contents
Troubleshooting
Related Manuals for 3M ChassisTouch 15
Summary of Contents for 3M ChassisTouch 15
- Page 1 15.1" and 17" ChassisTouch Flat Panel Display Monitors User Installation Guide 3M Touch Systems Read and understand all safety information contained in this document before using this product. 3M Touch Systems Proprietary Information...
- Page 2 3M products are fit for the purchaser’s particular purpose and suitable for the purchaser’s method of production. 3M shall not be liable in any action against 3M in any way related to the products for any loss or damages, whether non-specified direct, indirect, special, incidental or consequential (including downtime, loss or profits or goodwill) regardless of the legal theory asserted.
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Page 3: Table Of Contents
Contents Overview Important Safety Information...5 Explanation of Symbols ...6 Service and Repair Indicators ...7 3M Touch Systems Support Services ...7 3M Touch Systems Worldwide Offices...9 Chapter 1 Introduction to Flat-Panel Displays Overview ...11 Video Resolution on a Flat-Panel Display...12 Chapter 2 Setting Up Your ChassisTouch FPD Monitor System Requirements...13... - Page 4 Maintaining Your Touch Monitor... 27 Touch Screen Care and Cleaning ... 27 Monitor Installation Problems... 28 Troubleshooting the Touch Screen ... 29 Power Management ... 29 Regulatory Agency Approvals ... 30 3M Touch Systems Proprietary Information ChassisTouch FPD Monitors Installation Guide...
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Page 5: Overview
Overview Congratulations on the purchase of your touch monitor, and welcome to the world of 3M Touch Systems — a world where using a computer is as simple as touching the screen. This guide describes how to set up your 15.1" or 17" ChassisTouch™ flat-panel display (FPD) touch monitor. -
Page 6: Explanation Of Symbols
To avoid possible environmental contamination which may result in minor or moderate injury: Dispose of the flat panel display according to applicable governmental regulations. Explanation of Symbols Attention: Read accompanying documentation 3M Touch Systems Proprietary Information ChassisTouch FPD Monitors Installation Guide... -
Page 7: Service And Repair Indicators
Visit the 3M Touch Systems website at www.3Mtouch.com, where you can download touch screen software and drivers, obtain regularly updated technical documentation on 3M Touch Systems products, and learn more about our company. 3M Touch Systems Proprietary Information... - Page 8 Eastern Standard Time – 9 am to 5 pm throughout Europe. Limited service Saturdays, Sundays and holidays. You can contact 3M Touch Systems Technical Support (US only -- Eastern Standard Time) by calling the hot line or sending a fax.
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Page 9: 3M Touch Systems Worldwide Offices
Chapter 1 Overview 3M Touch Systems Worldwide Offices All offices can be reached through the website: www.3Mtouch.com. United States 3M Touch Systems, Inc. 300 Griffin Brook Park Drive Methuen, MA 01844 United States Phone: 978-659-9200 Fax: 978-659-9400 Web site: www.3Mtouch.com Australia MicroTouch Australia, Pty Ltd. -
Page 11: Chapter 1 Introduction To Flat-Panel Displays
CHAPTER 1 Introduction to Flat-Panel Displays Overview The 3M Touch Systems product line of Flat-Panel Display (FPD) touch monitors offers the ChassisTouch monitor for kiosk, ATM, and industrial enclosures. All ChassisTouch monitors are encased in rugged metal instead of plastic. The ChassisTouch monitors feature a touch screen interface, several mounting options, and sturdy construction. -
Page 12: Video Resolution On A Flat-Panel Display
(1280 x 1024) at full screen. Options for Using Other Video Resolutions The 3M Touch Systems 15.1" and 17" FPD monitors support all standard resolutions up to their respective native resolution for monitor setup. Many video cards initially display a screen image at the SVGA or VGA resolution. -
Page 13: Chapter 2 Setting Up Your Chassistouch Fpd Monitor
CHAPTER 2 Setting Up Your ChassisTouch FPD Monitor This chapter describes how to set up and integrate your 3M Touch Systems ChassisTouch FPD monitor into a touch application. You need to complete the following tasks: Unpack the components Connect the video, touch screen, and power cables... -
Page 14: Unpacking Your Touch Monitor
ChassisTouch monitors are encased in rugged metal instead of plastic, making them easy to integrate. The ChassisTouch monitor includes a hardware accessory kit for mounting the unit into an enclosure. 3M Touch Systems Proprietary Information ChassisTouch FPD Monitors Installation Guide RS-232 serial communication cable AC power cable... - Page 15 Note: Do not mount the chassis unit directly from the rear of the cover. Always use the holes and brackets provided. Do not drill additional holes in the unit to mount brackets in other locations. 3M Touch Systems Proprietary Information Four M4x10 screws and four M4 flat washers...
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Page 16: Access To The Video Controls
Route all wiring and cabling away from heat sources and sharp metal edges to avoid damage. Also, keep the touch screen cable away from sources of electromagnetic and radio frequency interference. 3M Touch Systems Proprietary Information ChassisTouch FPD Monitors Installation Guide Use the cable tie and mount to secure the... -
Page 17: Installing The Video Card And Video Driver
(15.1") or 1280 x 1024 (17") Refresh rate (also called vertical scan rate or vertical sync) 60 Hz Color depth (also called color palette or number of colors) at least 16-bit (high color) 3M Touch Systems Proprietary Information Refresh Rate 56 Hz (15.1” only) -
Page 18: Using The Standard Controls For The Video Card
4. Plug the AC/DC power supply into the FPD. Be sure to use the power supply included (LSE9901B1260) with the monitor or an equivalent class 2 rated (LPS) power supply. 5. Connect the power cable. 3M Touch Systems Proprietary Information ChassisTouch FPD Monitors Installation Guide... -
Page 19: Testing The Chassistouch Fpd
Windows Me These drivers, as well as relevant documentation, can be found on the latest 3M Touch Systems CD. After the software is installed, restart your computer to load and activate the touch screen driver. To complete the setup of your touch monitor, make sure you calibrate the touch screen. - Page 20 To calibrate the touch screen, open the touch screen control panel and select Calibrate. Follow the directions displayed on the screen. For more information on calibration, refer to the online help or the user documentation. 3M Touch Systems Proprietary Information...
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Page 21: Chapter 3 Adjusting The Video Display
Your 15.1! ChassisTouch FPD monitor has four controls for adjusting the video display. MENU – Shows or hides the menu. SELECT -- Selects the current item or saves the current setting. Press to change the value. 3M Touch Systems Proprietary Information... - Page 22 (biased towards red) or cooler (biased towards blue). 3M Touch Systems Proprietary Information ChassisTouch FPD Monitors Installation Guide...
- Page 23 Phase setting. If you are not satisfied with the auto adjust, please fine- tune the phase manually as described above. Sharpness The Sharpness option can be used to adjust the sharpness of the picture when lower resolutions are being displayed. 3M Touch Systems Proprietary Information...
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Page 24: Osd Control
If you do not press the Menu, Exit, or Adjust buttons for approximately 20 seconds, the Monitor Adjustment program times out and hides the menu options. You can press the Menu button at any time to display the options again. 3M Touch Systems Proprietary Information ChassisTouch FPD Monitors Installation Guide... - Page 25 Shut Down. This will bring you to the Windows shutdown mode. After finishing phase adjustment, click on the "Cancel” to return to your original Windows display. 3M Touch Systems Proprietary Information Horizontal Vertical...
- Page 26 Other Adjustments You can change your OSD setting to display in other languages, according to your preference. It is also possible to monitor the input signal status in the status display row of the Information menu. 3M Touch Systems Proprietary Information...
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Page 27: Chapter 4 Maintenance And Troubleshooting
Maintenance and Troubleshooting If you have a problem setting up or using your monitor, you may be able to solve it yourself. Before calling 3M Touch Systems, try the suggested actions that are appropriate to the problems you are experiencing with the monitor. You may also want to consult your video card user’s manual for additional troubleshooting advice. -
Page 28: Monitor Installation Problems
Check that no pins are bent in the video cable connector. Disturbances on The video display adjustments are incorrect. Refer to Chapter 3 for the screen adjusting procedures. 3M Touch Systems Proprietary Information ChassisTouch FPD Monitors Installation Guide... -
Page 29: Troubleshooting The Touch Screen
To restore the video image, simply touch the screen, press a key, or move the mouse. 3M Touch Systems Proprietary Information Possible Solutions Review the installation procedures. Are all cables... -
Page 30: Regulatory Agency Approvals
Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. 3M Touch Systems is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment. - Page 31 Chapter 4 Maintenance and Troubleshooting 3M Touch Systems Proprietary Information...
- Page 32 Règlement sur le matériel brouilleur du Canada. Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. 3M Touch Systems is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment.
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