Table of Contents
Troubleshooting
Related Manuals for 3M C2254SW
Summary of Contents for 3M C2254SW
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Page 1: User Guide
3M™ MicroTouch™ Chassis Display User Guide Models C2254SW and C2234SW Read and understand all safety information contained in this document before using this product. 3M Touch Systems, Inc. Proprietary Information -- 37762v01... - Page 2 3M Touch Systems, Inc. warranty, then 3M Touch Systems, Inc. sole obligation and User’s and Purchaser’s exclusive remedy, will be, at 3M Touch Systems, Inc. option, to repair or replace that Product quantity or software media or to refund its purchase price.
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Page 3: Table Of Contents
Configuring the Display Settings ................16 Adjusting the SCT Chassis Display Video Display ..........16 Chapter 3 Enabling Your SCT Chassis Display Controller Compatibility ..................22 Video Alignment ......................22 Appendix A Troubleshooting & Maintenance Display Installation Problems ..................24 3M Touch Systems, Inc. Proprietary Information -- 37762v01... - Page 4 3M™ MicroTouch™ Chassis Display User Guide Troubleshooting the Touch Sensor................25 Power Management....................26 Appendix B Regulatory Information Regulatory Agency Approvals .................27 FCC Warning ......................28 CE Conformity for Europe ..................28 3M Touch Systems, Inc. Proprietary Information -- 37762v01...
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Page 5: Chapter 1 Introduction
Congratulations on the purchase of your 3M™ Touch Systems SCT Chassis Display. This guide describes how to set up your 3M™ SCT Chassis Display. The 3M Touch Systems product line of chassis displays offers the SCT Chassis Display for kiosk, ATM, and industrial enclosures. All SCT Chassis Displays are encased in rugged metal instead of plastic. -
Page 6: Important Safety Information
Intended Use The 3M Touch Systems SCT Chassis Display was designed for touch input and tested to replace an existing display. These displays are intended for indoor use only and are not designed for use in hazardous locations. - Page 7 Be sure to follow solvent manufacturer's precautions and directions for use when using any solvents • It is important to avoid using any caustic chemicals on the touch sensor. Do not use any vinegar-based solutions. 3M Touch Systems, Inc. Proprietary Information -- 37762v01...
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Page 8: Important Notes
Specifications can be found in the product data sheet on the 3M Touch Systems website http://www.3m.com/touch/. -
Page 9: Service And Repair Indicators
The power cable or plug is damaged or frayed. Touch Sensor Care and Cleaning The touch sensor requires very little maintenance. 3M Touch Systems recommends that you periodically clean the glass touch sensor surface. Be sure to turn off your display before cleaning. -
Page 10: 3M Touch Systems Support Services
5:30 p.m. until 8:00 p.m. US Eastern Standard Time – 9 a.m. to 5 p.m. throughout Europe. You can contact 3M Touch Systems, Inc. Technical Support (US only -- Eastern Standard Time) by calling the hot line, sending email or a fax. -
Page 11: Chapter 2 Setting Up Your Sct Chassis Display
3M™ MicroTouch™ Chassis Display User Guide CHAPTER 2 Setting up Your SCT Chassis Display This chapter describes how to set up your 3M Touch Systems SCT Chassis Display. You need to complete the following tasks: • Unpack the components •... -
Page 12: Connecting The Touch Display
Connecting the Touch Display CAUTION You are cautioned that any change or modification to the equipment not expressly approved by the party responsible for compliance could void your authority to operate such equipment. 3M Touch Systems, Inc. Proprietary Information -- 37762v01... -
Page 13: Testing The Sct Chassis Display
Adjusting the Video Display later in this chapter. Mounting the SCT Chassis Display The SCT Chassis Display is designed to fit any type of enclosure. All 3M Touch Systems chassis displays are encased in rugged metal instead of plastic, making them easy to integrate. -
Page 14: Articulating Arm Mounting Option
Units have vent holes at the top and bottom on the back of the chassis -- ensure these holes are not blocked during installation. Always maintain adequate ventilation to protect the display from overheating and to ensure reliable and continued operation. 3M Touch Systems, Inc. Proprietary Information -- 37762v01... -
Page 15: Video Card Requirements
3M™ MicroTouch™ Chassis Display User Guide Refer to the published specifications for the maximum and minimum operating temperature and humidity conditions. Refer to the product data sheet on the 3M Touch Systems website at http://www.3m.com/touch/, Video Card Requirements Before you connect your touch display, make sure your computer has a video card installed that supports the native video resolution of 1680 x 1050 for the SCT Chassis Display. -
Page 16: Configuring The Display Settings
-- up to 12 seconds) and hides the menu options. You can press the Menu button at any time to display the options again. Pressing Menu will pull up the On Screen Display (OSD) menus, as shown below. 3M Touch Systems, Inc. Proprietary Information -- 37762v01... - Page 17 Adjusts color temperature to presets 6500k, 7500k, 9300k or to User defined color settings. Settings are saved automatically. Presets Color Temperature Adjusts color temperature to presets 6500k, 7500k, 9300k or User defined color settings. Settings are saved automatically. 3M Touch Systems, Inc. Proprietary Information -- 37762v01...
- Page 18 Horizontal positions. If you do an Auto Tune, the display will try to find the best setting. If you are not satisfied with the auto adjustment, Auto Adjust fine-tune the settings manually as described below. Settings are saved automatically. 3M Touch Systems, Inc. Proprietary Information -- 37762v01...
- Page 19 Choices include Input, OSD, Language and Reset Settings Input either Selects the applicable input source VGA or DVI. Settings are saved automatically. Input OSD Settings Submenu Choices are OSD Timer, OSD H Position, OSD V Position and Transparency. 3M Touch Systems, Inc. Proprietary Information -- 37762v01...
- Page 20 Adjusts the vertical placement of the OSD display on your screen. Settings are saved automatically. OSD V Position Transparency Adjusts the transparency of the OSD screen on your display. Settings are saved automatically. 3M Touch Systems, Inc. Proprietary Information -- 37762v01...
- Page 21 Sets the language for the OSD -- the choices are English, French, German, Spanish, and Chinese. Settings are saved automatically. Languages Reset Resets the control functions back to the original factory preset values. Settings are saved automatically. Reset Defaults 3M Touch Systems, Inc. Proprietary Information -- 37762v01...
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Page 22: Chapter 3 Enabling Your Sct Chassis Display
3M™ MicroTouch™ Software User Guide on the accompanying CD or on the corporate website at www.3m.com/touch. Note: For more information on writing your own drivers to interface with the 3M Touch Technology refer to the appropriate 3M™ MicroTouch™ Controller EX Reference Guide. - Page 23 3. If you are writing your own drivers, you should provide your own video alignment tool. Use the Paint program (Start> Programs> Accessories> Paint) to determine if you have touch operation. Retest the accuracy after you perform a calibration. 3M Touch Systems, Inc. Proprietary Information -- 37762v01...
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Page 24: Appendix A Troubleshooting & Maintenance
If you have a problem setting up or using your display, you may be able to solve it yourself. Before calling 3M Touch Systems, try the suggested actions that are appropriate to the problems you are experiencing with the display. You may also want to consult your video card user’s manual for additional troubleshooting advice. -
Page 25: Troubleshooting The Touch Sensor
The video display adjustments are incorrect. Refer to Chapter 2 for adjusting procedures. Troubleshooting the Touch Sensor If you are experiencing problems with the touch sensor, check the following list of common installation errors. 3M Touch Systems, Inc. Proprietary Information -- 37762v01... -
Page 26: Power Management
To set the period of time after which the PC will invoke the power management feature, refer to the user manual that came with your video card or PC. The touch sensor will remain on throughout this sequence. 3M Touch Systems, Inc. Proprietary Information -- 37762v01... -
Page 27: Appendix B Regulatory Information
• Consult the dealer or an experienced radio/television technician for additional suggestions. CAUTION You are cautioned that any change or modification to the equipment not expressly approved by the party responsible for compliance could void your authority to operate such equipment. 3M Touch Systems, Inc. Proprietary Information -- 37762v01... -
Page 28: Fcc Warning
Also, any unauthorized changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this device. 3M Touch Systems is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment.
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