Table of Contents
Troubleshooting
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Summary of Contents for 3M Chassis C2254PW
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- Page 2 3M Touch Systems, Inc. warranty, then 3M Touch Systems, Inc. sole obligation and User’s and Purchaser’s exclusive remedy, will be, at 3M Touch Systems, Inc. option, to repair or replace that Product quantity or software media or to refund its purchase price.
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Page 3: Table Of Contents
Chapter 3 Enabling Your Multi-Touch Chassis Display Windows™ 7 USB Compatibility ................23 All Other Platforms ....................23 Multi-Touch Application Support ................23 Installing 3M™ MicroTouch™ Software ..............24 Video Alignment ...................... 24 3M Touch Systems, Inc. Proprietary Information – TSD-37732F... - Page 4 Display Installation Problems .................. 26 Troubleshooting the Touch Sensor ................27 Power Management ....................28 Appendix B Regulatory Information Regulatory Agency Approvals ................. 29 FCC Warning ......................30 CE Conformity for Europe ..................30 3M Touch Systems, Inc. Proprietary Information – TSD-37732F...
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Page 5: Chapter 1 Introduction
These displays feature a touch sensor interface, several mounting options, and sturdy construction. The Multi-Touch Chassis Display is a 22” LCD with 16:10 aspect ratio. 3M Multi-Touch Technology, based on 3M projected capacitive touch technology and electronics, offers fast and accurate multi-touch touch functionality for next-generation, multi-touch applications. -
Page 6: Important Safety Information
Intended Use The 3M Touch Systems Multi-Touch Chassis Display was designed for touch input and tested to replace an existing display. These displays are intended for indoor use only and are not designed for use in hazardous locations. - Page 7 Do not place foreign objects on the display. • Ensure that mounting the unit will not adversely affect the stability of the end equipment when installing in free standing equipment or using the VESA mount. 3M Touch Systems, Inc. Proprietary Information – TSD-37732F...
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Page 8: Important Notes
Specifications can be found in the product data sheet on the 3M Touch Systems website at http://www.3m.com/touch/. -
Page 9: Service And Repair Indicators
The power cable or plug is damaged or frayed. Touch Sensor Care and Cleaning The touch sensor requires very little maintenance. 3M Touch Systems recommends that you periodically clean the glass touch sensor surface. Be sure to turn off your display before cleaning. -
Page 10: 3M Touch Systems Support Services
5:30 p.m. until 8:00 p.m. US Eastern Standard Time – 9 a.m. to 5 p.m. throughout Europe. You can contact 3M Touch Systems, Inc. Technical Support (US only -- Eastern Standard Time) by calling the hot line, sending email or a fax. -
Page 11: Setting Up Your Multi-Touch Chassis Display
3M™ Multi-Touch Chassis Display User Guide CHAPTER 2 Setting up Your Multi-Touch Chassis Display This chapter describes how to set up your 3M Touch Systems Multi-Touch Chassis Display. You need to complete the following tasks: • Unpack the components •... - Page 12 Software CD and documentation Cables Included with Your Chassis Multi-Touch Display 9-pin RS-232 serial cable USB Cable US power cable Power brick EU power cable (optional) UK power cable (optional) VGA cable DVI cable 3M Touch Systems, Inc. Proprietary Information – TSD-37732F...
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Page 13: Connecting The Touch Display
You can adjust the horizontal and vertical position, contrast, and brightness to better suit your video card and your personal preference. For additional details, refer to the Adjusting the Video Display later in this chapter. 3M Touch Systems, Inc. Proprietary Information – TSD-37732F... -
Page 14: Mounting The Multi-Touch Chassis Display
3M™ Multi-Touch Chassis Display User Guide Mounting the Multi-Touch Chassis Display The Multi-Touch Chassis Display is designed to fit any type of enclosure. All 3M Touch Systems chassis displays are encased in rugged metal instead of plastic, making them easy to integrate. -
Page 15: Access To The Video Controls
Refer to the published specifications for the maximum and minimum operating temperature and humidity conditions. Refer to the product data sheet on the 3M Touch Systems website at http://www.3m.com/touch/. Video Card Requirements... -
Page 16: Supported Video Display Modes And Refresh Rates
Multi-Touch Chassis Display. These buttons let you display the on-screen menu and adjust the phase, image position, contrast, and brightness. Before you make any adjustments: 3M Touch Systems, Inc. Proprietary Information – TSD-37732F... - Page 17 -- up to 12 seconds) and hides the menu options. You can press the Menu button at any time to display the options again. Pressing Menu will pull up the On Screen Display (OSD) menus, as shown below. Image Menu Display Menu System Menu 3M Touch Systems, Inc. Proprietary Information – TSD-37732F...
- Page 18 Adjusts color temperature to presets 6500k, 7500k, 9300k or to User defined color settings. Settings are saved automatically. Presets Color Temperature Adjusts color temperature to presets 6500k, 7500k, 9300k or User defined color settings. Settings are saved automatically. 3M Touch Systems, Inc. Proprietary Information – TSD-37732F...
- Page 19 Settings are saved automatically. Phase H Position (Horizontal Position) Moves image horizontally on screen either left or right. Settings are saved automatically. H Position 3M Touch Systems, Inc. Proprietary Information – TSD-37732F...
- Page 20 Input OSD Settings Submenu Choices are OSD Timer, OSD H Position, OSD V Position and Transparency. OSD Timer Adjust how long the menu remains on the screen. Settings are saved automatically. Timer 3M Touch Systems, Inc. Proprietary Information – TSD-37732F...
- Page 21 Adjusts the transparency of the OSD screen on your display. Settings are saved automatically. Language Sets the language for the OSD -- the choices are English, French, German, Spanish, and Chinese. Settings are saved automatically. Languages 3M Touch Systems, Inc. Proprietary Information – TSD-37732F...
- Page 22 3M™ Multi-Touch Chassis Display User Guide OSD Choices Description Reset Resets the control functions back to the original factory preset values. Settings are saved automatically. Reset Defaults 3M Touch Systems, Inc. Proprietary Information – TSD-37732F...
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Page 23: Enabling Your Multi-Touch Chassis Display
All Other Platforms When using a Windows™ 7 serial connection or for Windows XP, Vista or Linux operating systems (either USB or serial), 3M provides MicroTouch MT 7 Software for multi-touch drivers. This guide includes information for writing your own drivers to interface with the 3M Multi-Touch Technology. -
Page 24: Installing 3M™ Microtouch™ Software
For more information on installing this software and using the control panel, refer to the 3M™ MicroTouch™ Software User Guide on the accompanying CD or on the corporate website at www.3m.com/touch. -
Page 25: Multi-Touch Controllers
3M™ Multi-Touch Chassis Display User Guide ƒ If you are using 3M™ MicroTouch™ MT 7 Software, launch the MT 7 Control Panel and follow the instructions on the Main tab. You'll be asked to touch 3 targets. ƒ If you are writing your own drivers, you should provide your own video alignment tool. -
Page 26: Appendix A Troubleshooting & Maintenance
If you have a problem setting up or using your display, you may be able to solve it yourself. Before calling 3M Touch Systems, try the suggested actions that are appropriate to the problems you are experiencing with the display. You may also want to consult your video card user’s manual for additional troubleshooting advice. -
Page 27: Troubleshooting The Touch Sensor
• Disconnect the power cable and plug it back in. • Calibrate the touch sensor for the current video resolution and Touch sensor is not accurate operating system. Refer to the Video Alignment section in Chapter 3 for additional information. 3M Touch Systems, Inc. Proprietary Information – TSD-37732F... -
Page 28: Power Management
To set the period of time after which the PC will invoke the power management feature, refer to the user manual that came with your video card or PC. The touch sensor will remain on throughout this sequence. 3M Touch Systems, Inc. Proprietary Information – TSD-37732F... -
Page 29: Appendix B Regulatory Information
• Consult the dealer or an experienced radio/television technician for additional suggestions. CAUTION You are cautioned that any change or modification to the equipment not expressly approved by the party responsible for compliance could void your authority to operate such equipment. 3M Touch Systems, Inc. Proprietary Information – TSD-37732F... -
Page 30: Fcc Warning
Also, any unauthorized changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this device. 3M Touch Systems is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment.
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