QNAP TS 83XU Series User Manual
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QNAP TS 83XU Series User Manual

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Document Version: 3
18/02/2019
TS-x83XU
TS-1683XU-RP
TS-2483XU-RP
User Guide

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Summary of Contents for QNAP TS 83XU Series

  • Page 1 TS-x83XU TS-1683XU-RP TS-2483XU-RP User Guide Document Version: 3 18/02/2019...

  • Page 2: Table Of Contents

    TS-x83XU User Guide Contents 1. Preface About This Guide............................3 Audience...............................3 Document Conventions..........................3 2. Product Overview About the TS-x83XU.............................4 Hardware Specifications..........................4 Package Contents............................6 Components..............................7 Front panel............................... 7 Rear Panel..............................8 System Board............................10 Drive Numbering.............................12 Installation Requirements........................... 12 Setting up the NAS.............................
  • Page 3 Limited Warranty............................45 Disclaimer..............................45 BSMI Notice..............................45 CE Notice..............................46 FCC Notice..............................46 GNU Public License............................46 SJ/T 11364-2006............................54 VCCI Notice..............................54...

  • Page 4: Preface

    TS-x83XU User Guide 1. Preface About This Guide This guide provides information on the QNAP TS-x83XU NAS and step-by-step instructions on installing the hardware. It also provides instructions on basic operations and troubleshooting information. Audience This document is intended for consumers and storage administrators. This guide assumes that the user has a basic understanding of storage and backup concepts.

  • Page 5: Product Overview

    Hardware Specifications Warning If your QNAP product has hardware defects, return the product to QNAP or a QNAP- authorized service center for maintenance or replacement. Any attempt to repair or perform maintenance procedures on the product by you or an unauthorized third-party invalidates the warranty.
  • Page 6 • Rail kits are not included with the NAS and must be purchased separately. For details, contact an authorized reseller or go to http://shop.qnap.com. • Information on rail kit installation can be found in the installation guide included in the rail kit package.

  • Page 7: Package Contents

    0˚C to 40˚C (32˚F to 104˚F) Relative humidity • Non-condensing relative humidity: 5% to 95% • Wet-bulb temperature: 27˚C (80.6˚F) Model specifications are subject to change without prior notice. To see the latest specifications, go to https://www.qnap.com. Package Contents Item Quantity TS-x83XU NAS Power cord •...

  • Page 8: Components

    TS-x83XU User Guide Item Quantity Quick Installation Guide (QIG) Components Front panel TS-1683XU-RP, TS-2483XU-RP Component Component Power button Expansion unit LED Status LED Drive LEDs LAN LED Product Overview...

  • Page 9: Rear Panel

    TS-x83XU User Guide Rear Panel TS-1683XU-RP Component Component Ethernet port 4 (GbE RJ45) PCIe 3.0 slot 2 (x8) Ethernet port 3 (GbE RJ45) PCIe 2.0 slot 1 (x4) Ethernet port 1 (GbE RJ45) Power supply unit 1 Ethernet port 2 (GbE RJ45) Power supply unit 2 Ethernet port 6 (10 GbE SFP+) USB 3.1 Gen 2 Type-C ports...
  • Page 10 TS-x83XU User Guide TS-2483XU-RP Component Component Ethernet port 6 (10 GbE SFP+) USB 3.1 Gen 2 Type-C ports Ethernet port 5 (10 GbE SFP+) USB 3.1 Gen 2 Type-A ports PCIe 3.0 slot 4 (x8) Ethernet port 2 (GbE RJ45) PCIe 2.0 slot 3 (x4) Ethernet port 4 (GbE RJ45) PCIe 3.0 slot 2 (x4)

  • Page 11: System Board

    TS-x83XU User Guide System Board TS-1683XU-RP Component Component PCIe 2.0 slot 1 (x4) Memory slot 1 PCIe 3.0 slot 2 (x8) Memory slot 2 PCIe 3.0 slot 3 (x4) Memory slot 3 PCIe 3.0 slot 4 (x4) Memory slot 4 Note A dual-port 10 GbE SFP+ network expansion card is pre-installed on...
  • Page 12 TS-x83XU User Guide TS-2483XU-RP Component Component PCIe 2.0 slot 1 (x4) Memory slot 1 PCIe 3.0 slot 2 (x4) Memory slot 2 PCIe 2.0 slot 3 (x4) Memory slot 3 PCIe 3.0 slot 4 (x8) Memory slot 4 PCIe 2.0 slot 5 (x4) Note A dual-port 10 GbE SFP+ network expansion card is pre-installed on...

  • Page 13: Drive Numbering

    TS-x83XU User Guide Drive Numbering TS-1683XU-RP TS-2483XU-RP Installation Requirements Category Item Environment • Room temperature: 0˚C to 40˚C (32˚F to 104˚F) • Non-condensing relative humidity: 5% to 95% • Wet-bulb temperature: 27˚C (80.6˚F) • Flat, anti-static surface without exposure to direct sunlight, liquids, or chemicals Product Overview...

  • Page 14: Setting Up The Nas

    TS-x83XU User Guide Category Item Hardware and peripherals • Storage drives For details on compatible drives, go to https://www.qnap.com/ compatibility/. • Network cable Tools • Phillips #1 or #2 screwdriver • Anti-static wrist strap Setting up the NAS 1. Place your NAS device in an environment that meets the requirements.

  • Page 15: Installation And Configuration

    TS-x83XU User Guide 3. Installation and Configuration This chapter provides specific hardware and firmware installation and configuration steps. Hardware Installation This section provides information on installing drives, memory modules, and expansion cards. Drive Installation The TS-x83XU is compatible with 3.5-inch and 2.5-inch hard drives, and 2.5-inch solid state drives. Installing 3.5-inch Hard Drives on 3.5-inch Trays Warning •...
  • Page 16 TS-x83XU User Guide 3. Install a drive on the tray. a. Place the drive on the tray so that the holes on the side of the drive are aligned with the holes on the side of the tray. b. Attach the screws to lock the drive to the tray. 4.
  • Page 17 TS-x83XU User Guide c. Slide the lock to the right. 5. Power on the NAS. Installing 2.5-inch Hard Drives or Solid State Drives on 3.5-inch Trays Warning • Installing a drive and installing QTS deletes all data on the drive. •...
  • Page 18 TS-x83XU User Guide a. Locate the lock. b. Slide the lock to the left. c. Push the gray button to release the handle. d. Pull the tray out. 3. Install a drive on the tray. a. Place the drive on the tray so that the holes on the side of the drive are aligned with the holes on the side of the tray.
  • Page 19 TS-x83XU User Guide 4. Load the tray into the bay. a. Insert the tray into the drive bay. b. Push the handle. c. Slide the lock to the right. Installation and Configuration...

  • Page 20: Expansion Unit Installation

    To use SAS expansion units, an SAS-12G2E storage expansion card must be installed on the NAS and connected to the expansion units using mini-SAS SFF-8644 cables. You can purchase storage expansion accessories from QNAP or an authorized reseller. For details, go to https://shop.qnap.com/.

  • Page 21: Hot-Swapping Redundant Power Supplies

    TS-x83XU User Guide 2. Connect the expansion units to the NAS using the following topology. 3. Power on the expansion units. 4. Verify that the expansion units are recognized by the NAS. a. Log on to QTS as administrator. b. Go to Main Menu > Storage & Snapshots > Overview > System . c.
  • Page 22 TS-x83XU User Guide The NAS may have one or more power supply unit (PSU) cords. To avoid serious injuries, a trained service technician must disconnect all PSU cords before installing or replacing system components. 1. Power off the NAS. 2. Disconnect the power cord from the electrical outlet and the PSU that you are replacing. 3.

  • Page 23: Removing Expansion Cards

    Click Apply All. Removing Expansion Cards The NAS supports selected expansion cards, some of which require QNAP PCIe brackets. QNAP-branded expansion cards purchased from the company website are shipped with the brackets necessary to fit all QNAP NAS models.
  • Page 24 TS-x83XU User Guide 3. Disconnect all cables and external attachments. 4. Remove the top cover. a. Loosen the two screws on the back of the top cover. b. Slide the top cover back using the handle. c. Lift the top cover up. 5.
  • Page 25 TS-x83XU User Guide TS-1683XU-RP TS-2483XU-RP 6. Install a new expansion card. For details, see Installing Expansion Cards. 7. Attach the top cover. a. Place the top cover on the NAS. Installation and Configuration...
  • Page 26 TS-x83XU User Guide b. Slide the top cover forwards. c. Tighten the screws. Installation and Configuration...

  • Page 27: Installing Expansion Cards

    • Observe electrostatic discharge (ESD) procedures to avoid damage to components. 1. Check the expansion cards and brackets supported by your model on the QNAP website. a. Go to www.qnap.com/compatibility. b. Click Search by NAS.
  • Page 28 TS-x83XU User Guide f. Optional: Click the corresponding Note icon to view more information. 2. Power off the NAS. 3. Disconnect the power cord from the electrical outlet. 4. Disconnect all cables and external attachments. 5. Remove the top cover. a.
  • Page 29 7. Optional: Attach the QNAP bracket to the expansion card. a. Remove all screws of the existing bracket. b. Carefully pull the bracket away from the card. c. Attach the QNAP bracket to the card using the same screws. Installation and Configuration...
  • Page 30 TS-x83XU User Guide d. Verify that the bracket does not move. 8. Install the expansion card. a. Hold the card by the edges. b. Insert the card into the slot. c. Attach the screw. 9. Attach the top cover. a. Place the top cover on the NAS. Installation and Configuration...
  • Page 31 TS-x83XU User Guide b. Slide the top cover forwards. c. Tighten the screws. Installation and Configuration...

  • Page 32: Rail Kits

    The NAS has four memory slots. You can increase the memory capacity of the NAS by upgrading the memory module. Use only QNAP modules of the same type and capacity to maintain system performance and stability. You can purchase QNAP memory modules from authorized resellers.
  • Page 33 TS-x83XU User Guide • When installing four modules, use slots 1 and 3 for the first pair, and slots 2 and 4 for the second pair. Ensure that each pair uses identical modules. For details on slot numbering, see System Board.
  • Page 34 TS-x83XU User Guide 5. Remove an existing module. a. Push the retention clips outward simultaneously to release the module. Warning Attempting to remove a module that is not completely released may damage the module and the motherboard. b. Hold the module by the edges and then carefully slide it out of the slot. 6.
  • Page 35 TS-x83XU User Guide c. Verify that the metal connectors are completely inserted into the slot. d. Carefully press down on the module until the retention clips lock the module into place. 7. Attach the top cover. a. Place the top cover on the NAS. b.
  • Page 36 TS-x83XU User Guide c. Tighten the screws. 8. Connect all cables and external attachments. 9. Power on the NAS. 10. Verify that the module is recognized by the NAS. a. Log on to QTS as administrator. b. Go to Control Panel > System > System Status > Hardware Information . c.

  • Page 37: Qts Installation

    TS-x83XU User Guide QTS Installation The TS-x83XU uses the QNAP QTS operating system. You can install QTS using any of the following methods. Method Description Requirements Qfinder Pro If the NAS is connected to your local area • Computer installation network, you can do the following: •...

  • Page 38: Installing Qts Using The Cloud Key

    ASCII characters. 7. Click Next. 8. Specify the time zone, date, and time. QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard. 9. Click Next. 10. Select Obtain an IP address automatically (DHCP).
  • Page 39 ASCII characters. 10. Click Next. 11. Specify the time zone, date, and time. QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard. 12. Click Next. 13. Select Obtain an IP address automatically (DHCP).

  • Page 40: Basic Operations

    TS-x83XU User Guide 4. Basic Operations This chapter describes basic NAS operations. Power Button Operation User Action Result Power on Press the button once. The NAS powers on. Power off Press and hold the button for 1.5 The NAS powers off. seconds.
  • Page 41 TS-x83XU User Guide Status Description System Status Flashes green and red • The drive is being formatted. alternately every 0.5 • The NAS is being initialized. seconds • The operating system is being updated. • RAID rebuilding is in progress. •...

  • Page 42: Audio Alert

    TS-x83XU User Guide Status Description Flashes blue every 0.5 sec • A USB device (connected to the front USB port) is detected. • A USB device (connected to the front USB port) is being removed from the NAS. • A USB device (connected to the front USB port of the NAS) is being accessed.

  • Page 43: Troubleshooting

    The NAS beeps twice. 10. Go to Main Menu > Storage Manager > Storage Space . 11. Locate the volume that contains the new drive and then verify that the status is Rebuilding. Support and Other Resources QNAP provides the following resources: Troubleshooting...
  • Page 44 TS-x83XU User Guide Resource Documentation http://docs.qnap.com Helpdesk http://helpdesk.qnap.com Downloads http://download.qnap.com Community Forum http://forum.qnap.com Troubleshooting...

  • Page 45: Glossary

    Provides various remote access services such as DDNS and CloudLink myQNAPcloud ID Email address that was used to register for a myQNAPcloud account Qfinder Pro Enables you to locate and access the QNAP NAS devices in your local area network QNAP NAS operating system Glossary...

  • Page 46: Limited Warranty

    No license, express or implied, by estoppels or otherwise, to any intellectual property rights is granted by this document. Except as provided in QNAP's terms and conditions of sale for such products, QNAP assumes no liability whatsoever, and QNAP disclaims any express or implied warranty, relating to sale and/or use of QNAP products including liability or warranties relating to fitness for a particular purpose, merchantability, or infringement of any patent, copyright or other intellectual property right.

  • Page 47: Ce Notice

    Important Any modifications made to this device that are not approved by QNAP Systems, Inc. may void the authority granted to the user by the FCC to operate this equipment. GNU Public License...
  • Page 48 TS-x83XU User Guide When we speak of free software, we are referring to freedom, not price. Our General Public Licenses are designed to make sure that you have the freedom to distribute copies of free software (and charge for them if you wish), that you receive source code or can get it if you want it, that you can change the software or use pieces of it in new free programs, and that you know you can do these things.
  • Page 49 TS-x83XU User Guide interface presents a list of user commands or options, such as a menu, a prominent item in the list meets this criterion. 2. Source Code. The “source code” for a work means the preferred form of the work for making modifications to it. “Object code”...
  • Page 50 TS-x83XU User Guide with section 7 apply to the code; keep intact all notices of the absence of any warranty; and give all recipients a copy of this License along with the Program. You may charge any price or no price for each copy that you convey, and you may offer support or warranty protection for a fee.
  • Page 51 TS-x83XU User Guide find the Corresponding Source. Regardless of what server hosts the Corresponding Source, you remain obligated to ensure that it is available for as long as needed to satisfy these requirements. e. Convey the object code using peer-to-peer transmission, provided you inform other peers where the object code and Corresponding Source of the work are being offered to the general public at no charge under subsection 6d.
  • Page 52 TS-x83XU User Guide c. Prohibiting misrepresentation of the origin of that material, or requiring that modified versions of such material be marked in reasonable ways as different from the original version; or d. Limiting the use for publicity purposes of names of licensors or authors of the material; or e.
  • Page 53 TS-x83XU User Guide You may not impose any further restrictions on the exercise of the rights granted or affirmed under this License. For example, you may not impose a license fee, royalty, or other charge for exercise of rights granted under this License, and you may not initiate litigation (including a cross-claim or counterclaim in a lawsuit) alleging that any patent claim is infringed by making, using, selling, offering for sale, or importing the Program or any portion of it.
  • Page 54 TS-x83XU User Guide 14. Use with the GNU Affero General Public License. Notwithstanding any other provision of this License, you have permission to link or combine any covered work with a work licensed under version 3 of the GNU Affero General Public License into a single combined work, and to convey the resulting work.

  • Page 55: Sj/T 11364-2006

    TS-x83XU User Guide SJ/T 11364-2006 本产品符合中国 RoHS 标准。以下表格标示此产品中某有毒物质的含量符合中国 RoHS 标准规定的限量要求。 本产品上会附有”环境友好使用期限”的标签，此期限是估算这些物质”不会有泄漏或突变”的年限。本产品 可能包含有较短的环境友好使用期限的可替换元件，像是电池或灯管，这些元件将会单独标示出来。 部件名称 有毒有害物质或元素 铅 汞 镉 六价铬 多溴联苯 多溴二苯醚 (Pb) (Hg) (Cd) (CR(VI)) (PBB) (PBDE) 壳体 显示 印刷电路板 金属螺帽 电缆组装 风扇组装 电力供应组装 0 电池 O: 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ/T11363-2006 标准规定的限量要求以下。 X: 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ/T11363-2006 标准规定的限量要求。 VCCI Notice この装置は、クラス...

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