Related Manuals for QNAP TS-h 77AXU-RP Series
Summary of Contents for QNAP TS-h 77AXU-RP Series
- Page 1 TS-hx77AXU-RP TS-h1277AXU-RP TS-h1677AXU-RP User Guide Document Version: 2 13/12/2023...
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Page 2: Table Of Contents
TS-hx77AXU-RP User Guide Contents 1. Important Information Safety information..............................3 2. Product Overview About the TS-hx77AXU-RP............................5 Hardware specifications............................5 Package contents...............................8 Components................................8 Front panel................................8 Rear panel................................9 System board...............................10 Front drive numbering............................11 Installation requirements............................12 Setting up the NAS..............................12 3. - Page 3 Recovering unintentionally removed healthy drives...................58 Support and other resources..........................58 7. Glossary Cloud Key.................................. 59 myQNAPcloud................................59 myQNAPcloud Link..............................59 Qfinder Pro................................59 QTS.....................................59 QuTS hero................................. 59 8. Notices Limited warranty..............................60 Disclaimer................................. 60 Copyright and trademarks............................60 GNU General Public License........................... 61 CE notice...................................
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Page 4: Important Information
Please keep the original packaging and packaging materials. If you want to return the product or send it for repairs, please use the original packaging to avoid damage. QNAP reserves the right not to provide a refund or warranty service for products that are damaged due to improper packaging. - Page 5 TS-hx77AXU-RP User Guide • Keep batteries out of reach of children. • If you think batteries may have been swallowed or placed inside any part of the body, seek immediate medical attention. • To avoid potential battery explosion, causing injury or damage to components, ensure that you replace the existing battery with a battery of the same type.
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Page 6: Product Overview
Running the ZFS-based QuTS hero operating system, the TS-hx77AXU-RP supports inline data deduplication, up to 65536 snapshots, real-time SnapSync, and QSAL (QNAP SSD Antiwear Leveling)— providing a storage solution that meets business requirements for file servers, virtualization servers, VDI, and backup/restore. - Page 7 Memory slots 4 x UDIMM DDR5 Important • Use only QNAP memory modules to maintain system performance and stability. For NAS devices with more than one memory slot, use QNAP modules with identical specifications. • Using unsupported modules may degrade performance, cause errors, or prevent the operating system from starting.
- Page 8 Slot 2 speed reduces from x8 to x4 when an expansion card is installed in slot 1. • Slot 3: PCIe Gen 4.0 x4 For the list of compatible drive models and expansion cards, go to https://www.qnap.com/compatibility. USB ports 2 x USB 3.2 Gen 2 Type-A Interface Buttons •...
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Page 9: Package Contents
TS-hx77AXU-RP User Guide Model specifications are subject to change without prior notice. To see the latest specifications, go to https://www.qnap.com. Package contents Item Quantity TS-hx77AXU-RP Drive trays • TS-h1277AXU-RP • 3.5-inch drive trays: 12 • TS-h1677AXU-RP • 3.5-inch drive trays: 16 Power cords Screws for 3.5-inch drives... -
Page 10: Rear Panel
TS-hx77AXU-RP User Guide Rear panel TS-hx77AXU-RP Component Component Reset button Power supply unit 1 10BASE-T port 1 (RJ45) Power supply unit 2 10BASE-T port 2 (RJ45) 2.5 Gigabit Ethernet port 2 (RJ45) USB 3.2 Gen 2 Type-A port 1 USB 3.2 Gen 2 Type-A port 2 2.5 Gigabit Ethernet port 1 (RJ45) 2.5 Gigabit Ethernet activity LEDs Console port... -
Page 11: System Board
TS-hx77AXU-RP User Guide System board Component Component PCIe slot 1 (PCIe Gen 4.0 x4) M.2 SSD slot 1 PCIe slot 2 (PCIe Gen 4.0 x8) M.2 SSD slot 2 PCIe slot 3 (PCIe Gen 4.0 x4) System fan 1 Memory slot 1 (Channel A, DIMM 1, black) System fan 2 Memory slot 2 (Channel A, DIMM 2, blue) System fan 3... -
Page 12: Front Drive Numbering
TS-hx77AXU-RP User Guide Front drive numbering TS-h1277AXU-RP TS-h1677AXU-RP Product Overview... -
Page 13: Installation Requirements
Hardware and peripherals • Storage drives For the list of compatible drive models, go to https:// www.qnap.com/compatibility. • Network cable Tools • Phillips #1 or #2 screwdriver • Anti-static wrist strap Setting up the NAS... - Page 14 TS-hx77AXU-RP User Guide 8. Install QuTS hero. For details, see QuTS hero installation. 9. Log on to QuTS hero. Product Overview...
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Page 15: Installation And Configuration
TS-hx77AXU-RP User Guide 3. Installation and Configuration This chapter provides specific hardware and firmware installation and configuration steps. Hardware installation This section provides information on installing or replacing drives, memory modules, expansion cards, expansion units, redundant power supply units, fans, and rail kits. Removing the case cover Warning •... - Page 16 TS-hx77AXU-RP User Guide TS-h1277AXU-RP TS-h1677AXU-RP 5. Slide the top cover back. 6. Lift the top cover off the device. Installation and Configuration...
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Page 17: Attaching The Case Cover
TS-hx77AXU-RP User Guide Attaching the case cover Warning • Only qualified personnel should perform the following steps. Failure to follow instructions can result in serious injury or death. • Observe electrostatic discharge (ESD) procedures to avoid damage to components. • Moving fan blades: Keep your hands and other body parts away from moving fan blades. - Page 18 TS-hx77AXU-RP User Guide 3. Tighten the screws. TS-h1277AXU-RP Installation and Configuration...
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Page 19: Drive Installation
The TS-hx77AXU-RP is compatible with 3.5-inch hard drives, 2.5-inch solid-state drives, and M.2 solid-state drives. Installing 2.5-inch solid-state drives For the list of compatible drive models, go to https://www.qnap.com/compatibility. Warning • Installing a drive deletes all data on the drive. - Page 20 TS-hx77AXU-RP User Guide 3. Install a drive on the tray. a. Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray. b. Attach the screws. 4.
- Page 21 TS-hx77AXU-RP User Guide 5. Power on the NAS. Installing 3.5-inch hard drives For the list of compatible drive models, go to https://www.qnap.com/compatibility. Warning • Installing a drive deletes all data on the drive. • Observe electrostatic discharge (ESD) procedures to avoid damage to components.
- Page 22 TS-hx77AXU-RP User Guide 3. Install a drive on the tray. a. Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray. b. Attach the screws. 4.
- Page 23 TS-hx77AXU-RP User Guide 5. Power on the NAS. Installing M.2 solid-state drives Warning • Installing a drive deletes all data on the drive. • Observe electrostatic discharge (ESD) procedures to avoid damage to components. • Moving fan blades: Keep your hands and other body parts away from moving fan blades.
- Page 24 TS-hx77AXU-RP User Guide Warning To avoid potential injury or damage to components, ensure that the drives and other internal system components have cooled before touching them. a. Pull out the pushpin. b. Remove the M.2 SSD. 6. Install the M.2 SSD. a.
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Page 25: Replacing Memory Modules
This NAS also comes preinstalled with one or two non-ECC memory modules. To provide extra protection from undetected data corruption, you can upgrade to ECC memory modules. Use only QNAP memory modules to maintain system performance and stability. For NAS devices with more than one memory slot, use QNAP modules with identical specifications. - Page 26 TS-hx77AXU-RP User Guide 1. Power off the device. 2. Disconnect the power cords from the electrical outlet. 3. Disconnect all cables and external attachments. 4. Remove the case cover. For details, see Removing the case cover. 5. Optional: Remove an existing module. Warning To avoid potential injury or damage to components, ensure that the drives and other internal system components have cooled before touching them.
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Page 27: Installing Pcie Expansion Cards
Check the value for Total memory. Installing PCIe expansion cards The NAS supports selected expansion cards, some of which require QNAP PCIe brackets. QNAP-branded expansion cards purchased from the company website are shipped with the brackets necessary to fit all QNAP NAS models. - Page 28 • Other moving components: Keep your hands and other body parts away from other moving components. 1. Check the expansion cards and brackets supported by your model on the QNAP website. a. Go to www.qnap.com/compatibility. b. Click Search by NAS.
- Page 29 7. Optional: Attach the QNAP bracket to the expansion card. a. Remove all screws of the existing bracket. b. Carefully pull the bracket away from the card. c. Attach the QNAP bracket to the card using the same screws. Installation and Configuration...
- Page 30 TS-hx77AXU-RP User Guide d. Verify that the bracket does not move. 8. Install the expansion card. a. Hold the card by the edges. b. Insert the card into the slot. c. Attach the screw. 9. Attach the case cover. For details, see Attaching the case cover.
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Page 31: Hot-Swapping Redundant Power Supplies
TS-hx77AXU-RP User Guide 12. Power on the device. Hot-swapping redundant power supplies NAS devices with redundant power supply units (PSUs) support hot-swapping. Warning Electric shock hazard. By default, the NAS issues audio alerts and desktop notifications in case of redundant PSU failures. -
Page 32: Replacing System Fans
TS-hx77AXU-RP User Guide 4. Connect the power cord to the PSU and the electrical outlet. Replacing system fans Warning • Only qualified personnel should perform the following steps. Failure to follow instructions can result in serious injury or death. • Observe electrostatic discharge (ESD) procedures to avoid damage to components. •... - Page 33 TS-hx77AXU-RP User Guide Warning To avoid potential injury or damage to components, ensure that the drives and other internal system components have cooled before touching them. a. Disconnect the power connectors of all fans from the system board. b. Lift the fan unit out of the chassis. 6.
- Page 34 TS-hx77AXU-RP User Guide 8. Install the fan unit. a. Insert the fan unit. b. Connect the power connectors of all fans to the system board. 9. Attach the case cover. For details, see Attaching the case cover. 10. Connect all cables and external attachments. 11.
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Page 35: Rail Kits
Expansion unit installation The TS-hx77AXU-RP supports SAS, SATA JBOD, and USB expansion units. For details, see the table below. You can purchase storage expansion accessories from QNAP or an authorized reseller. For details, go to https://shop.qnap.com/. For the list of compatible expansion units and the maximum number of applicable expansion units, go to https://www.qnap.com/go/compatibility-expansion. - Page 36 TS-hx77AXU-RP User Guide Expansion Unit Model Description Required Accessories TR-004U • Uses a USB 3.2 Gen 1 Type-C interface • USB 3.2 Gen 1 Type-A to Type- C cable • Supports SATA HDD/SSD • RAIL-B02 TL-D800C • Uses a USB 3.2 Gen 2 Type-C interface •...
- Page 37 TS-hx77AXU-RP User Guide 2. Connect the expansion units to the device using the following topology. QNAP recommends always using dual-path configuration to prevent storage downtime due to expansion unit failure or cable disconnection. Single-path configuration should be used only in a situation where it is not possible to use dual-path configuration.
- Page 38 TS-hx77AXU-RP User Guide Note A QNAP QXP host bus adapter is required for connecting SATA expansion units to a host device. Third-party host bus adapters are not compatible with QNAP expansion units. 3. Connect the expansion unit to the NAS.
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Page 39: Quts Hero Installation
You can also install the QNAP QTS operating system. If your NAS is connected to the internet, the option to install QTS will appear in the Smart Installation Guide wizard using any of the methods in the table. You can also manually download the QTS firmware from https://download.qnap.com. -
Page 40: Initializing Quts Hero Using Qfinder Pro
3. Run Qfinder Pro on a computer that is connected to the same local area network. Note To download Qfinder Pro, go to https://www.qnap.com/utilities. 4. Locate the NAS in the list and then double-click the name or IP address. The Smart Installation Guide opens in the default web browser. - Page 41 ASCII characters. 9. Click Next. 10. Specify the time zone, date, and time. QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard. 11. Click Next. The Configure the network settings screen appears.
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Page 42: Initializing Quts Hero Using The Cloud Installation Website
After the initialization, you can click Go to NAS Management to start using QuTS hero and configuring other settings. Initializing QuTS hero using the cloud installation website You can initialize QuTS hero on the cloud installation website, which is designed to help you set up QNAP devices. Warning Initializing QuTS hero deletes all data on the drives. - Page 43 TS-hx77AXU-RP User Guide 8. Perform any of the following actions. • To check for the latest available version, click Start. The wizard downloads the latest available version, and then the NAS restarts after the download is complete. If a newer version is not available, the wizard automatically displays the Smart Installation Guide.
- Page 44 TS-hx77AXU-RP User Guide QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard. 14. Click Next. The Configure the network settings screen appears. 15. Select Obtain an IP address automatically (DHCP).
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Page 45: Basic Operations
TS-hx77AXU-RP User Guide 4. Basic Operations This chapter describes basic NAS operations. Audio alerts Duration Frequency Description Short beep (0.5 seconds) • The NAS is starting up. • When the reset button is pressed for 3 seconds, the NAS resets configurations. •... - Page 46 TS-hx77AXU-RP User Guide System Status LED Status Description Flashes green and red • A drive is being formatted. alternately every 0.5 • The device is being initialized. seconds • The operating system is being updated. • RAID rebuilding is in progress. •...
- Page 47 TS-hx77AXU-RP User Guide M.2 SSD LED Status Description Flashes red Data is being accessed, and during the process a drive read/write error occurred. A drive read/write error occurred. Flashes green Data is being accessed. Green The drive is ready. No drive was detected. LAN LED Status Description...
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Page 48: Power Button
TS-hx77AXU-RP User Guide Expansion LED Status Description Blue • A USB JBOD expansion unit has been detected. • A SAS JBOD expansion unit has been detected. • An expansion unit is connected. • No JBOD expansion unit has been detected. •... -
Page 49: Reset Button
TS-hx77AXU-RP User Guide Reset button Operation User Action Result Basic system reset Press and hold the The following settings are reset to default: button for 3 seconds. • The admin account is automatically enabled. • System administrator password: The default password is the first MAC address in uppercase letters without special characters. -
Page 50: Nas Migration
NAS migration requirements You can only migrate drives to specific NAS models, depending on your source NAS. For the list of NAS models compatible with direct NAS migration, see https://www.qnap.com/go/nas-migration. Your device must meet the following requirements: • QTS NAS supports several types of NAS migration: •... -
Page 51: Migrating A Nas
1. Power off the source NAS and the destination NAS. 2. Remove the drives. Important QNAP recommends following the source NAS drive order when installing the drives. Take note of the drive tray order when removing the drives. a. Remove the drives from the source NAS. -
Page 52: Migrating Nas Data Using Hbs 3
TS-hx77AXU-RP User Guide b. Remove the drive trays from the destination NAS. 3. Install the drives. a. Install source NAS drives onto the destination NAS drive trays. b. Insert the drive trays into the destination NAS. 4. Power on the destination NAS. 5. - Page 53 TS-hx77AXU-RP User Guide Setting Description Password Specify a password that contains 1 to 16 characters from any of the following groups: • Letters: A to Z, a to z • Numbers: 0 to 9 • Special characters: . - _ ~ ! @ # $ % ^ & ( ) { } •...
- Page 54 TS-hx77AXU-RP User Guide 10. Select the paired folders. Important • All subfolders and files in the selected folder are selected. • You can only sync up to 16 paired folders per job. a. Under the source, click A dialog box opens. b.
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Page 55: Quts Hero Nas Migration
NAS migration requirements You can only migrate drives and system settings to specific NAS models, depending on your source NAS. For the list of NAS models compatible with direct NAS migration, see https://www.qnap.com/en/nas-migration. Your device must meet the following requirements: •... -
Page 56: Migrating A Nas
Windows AD configurations must be reconfigured. Licenses Licenses are not migrated. Warning To prevent losing all your software licenses, QNAP recommends deactivating licenses on the source NAS before data migration. Applications If the destination NAS has less RAM than the source NAS, the following features and applications might not function: Virtualization Station, Qsirch, and Snapshots. - Page 57 TS-hx77AXU-RP User Guide Important QNAP recommends following the source NAS drive order when installing the drives. Take note of the drive tray order when removing the drives. a. Remove the drives from the source NAS. b. Remove the drive trays from the destination NAS.
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Page 58: Troubleshooting
TS-hx77AXU-RP User Guide 6. Troubleshooting This chapter describes basic troubleshooting information. Forcing Qfinder Pro or myQNAPcloud to locate the NAS If Qfinder Pro or myQNAPcloud is unable to locate the NAS during QuTS hero installation, the drives or data may be faulty. 1. -
Page 59: Recovering Unintentionally Removed Healthy Drives
Two disks per subgroup fail. Triple Mirror Multiple of 3. (For example, 3, 6, 9, 12 disks and so forth.) ≥ 5 RAID-TP Support and other resources QNAP provides the following resources: Resource Documentation https://download.qnap.com Compatibility List https://www.qnap.com/compatibility NAS Migration Compatibility https://www.qnap.com/go/nas-migration Expansion Unit Compatibility https://www.qnap.com/go/compatibility-expansion... -
Page 60: Glossary
Provides various remote access services such as DDNS and myQNAPcloud Link myQNAPcloud Link Enables you to access QNAP devices over the internet without configuring complex port forwarding settings Qfinder Pro QNAP utility that lets you locate and access QNAP devices in your local area network... -
Page 61: Notices
No license, express or implied, by estoppels or otherwise, to any intellectual property rights is granted by this document. Except as provided in QNAP's terms and conditions of sale for such products, QNAP assumes no liability whatsoever, and QNAP disclaims any express or implied warranty, relating to sale and/or use of QNAP products including liability or warranties relating to fitness for a particular purpose, merchantability, or infringement of any patent, copyright or other intellectual property right. -
Page 62: Gnu General Public License
TS-hx77AXU-RP User Guide Other company names and products mentioned herein are trademarks or registered trademarks of their respective holders. GNU General Public License Version 3, 29 June 2007 Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed. - Page 63 TS-hx77AXU-RP User Guide “Copyright” also means copyright-like laws that apply to other kinds of works, such as semiconductor masks. “The Program” refers to any copyrightable work licensed under this License. Each licensee is addressed as “you”. “Licensees” and “recipients” may be individuals or organizations. To “modify”...
- Page 64 TS-hx77AXU-RP User Guide for which you do not control copyright. Those thus making or running the covered works for you must do so exclusively on your behalf, under your direction and control, on terms that prohibit them from making any copies of your copyrighted material outside their relationship with you. Conveying under any other circumstances is permitted solely under the conditions stated below.
- Page 65 TS-hx77AXU-RP User Guide a. Convey the object code in, or embodied in, a physical product (including a physical distribution medium), accompanied by the Corresponding Source fixed on a durable physical medium customarily used for software interchange. b. Convey the object code in, or embodied in, a physical product (including a physical distribution medium), accompanied by a written offer, valid for at least three years and valid for as long as you offer spare parts or customer support for that product model, to give anyone who possesses the object code either (1) a copy of the Corresponding Source for all the software in...
- Page 66 TS-hx77AXU-RP User Guide Corresponding Source conveyed, and Installation Information provided, in accord with this section must be in a format that is publicly documented (and with an implementation available to the public in source code form), and must require no special password or key for unpacking, reading or copying.
- Page 67 TS-hx77AXU-RP User Guide your license, and (b) permanently, if the copyright holder fails to notify you of the violation by some reasonable means prior to 60 days after the cessation. Moreover, your license from a particular copyright holder is reinstated permanently if the copyright holder notifies you of the violation by some reasonable means, this is the first time you have received notice of violation of this License (for any work) from that copyright holder, and you cure the violation prior to 30 days after your receipt of the notice.
- Page 68 TS-hx77AXU-RP User Guide have actual knowledge that, but for the patent license, your conveying the covered work in a country, or your recipient's use of the covered work in a country, would infringe one or more identifiable patents in that country that you have reason to believe are valid. If, pursuant to or in connection with a single transaction or arrangement, you convey, or propagate by procuring conveyance of, a covered work, and grant a patent license to some of the parties receiving the covered work authorizing them to use, propagate, modify or convey a specific copy of the covered...
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Page 69: Ce Notice
TS-hx77AXU-RP User Guide PROVIDE THE PROGRAM “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH YOU. -
Page 70: Vcci Notice
Important Any modifications made to this device that are not approved by QNAP Systems, Inc. may void the authority granted to the user by the FCC to operate this equipment. VCCI notice この装置は、クラス... -
Page 71: Sj/T 11364-2006
TS-hx77AXU-RP User Guide SJ/T 11364-2006 本产品符合中国 RoHS 标准。以下表格标示此产品中某有毒物质的含量符合中国 RoHS 标准规定的限量要求。 本产品上会附有”环境友好使用期限”的标签，此期限是估算这些物质”不会有泄漏或突变”的年限。本产品可能 包含有较短的环境友好使用期限的可替换元件，像是电池或灯管，这些元件将会单独标示出来。 部件名称 有毒有害物质或元素 铅 汞 镉 六价铬 多溴联苯 多溴二苯醚 (Pb) (Hg) (Cd) (CR(VI)) (PBB) (PBDE) 壳体 显示 印刷电路板 金属螺帽 电缆组装 风扇组装 电力供应组装 0 电池 O: 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ/T11363-2006 标准规定的限量要求以下。 X: 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ/T11363-2006 标准规定的限量要求。 Notices...