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Document Version: 1
16/12/2021
QuCPE-303x
QuCPE-3032
QuCPE-3034
User Guide

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Table of Contents
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Summary of Contents for QNAP QuCPE-303 Series

  • Page 1 QuCPE-303x QuCPE-3032 QuCPE-3034 User Guide Document Version: 1 16/12/2021...
  • Page 2: Table Of Contents

    QuCPE-303x User Guide Contents 1. Preface About This Guide................................3 Audience..................................3 Document Conventions.............................3 2. Product Overview About the QuCPE-303x.............................. 4 Hardware Specifications............................4 Package Contents..............................5 Components................................6 Front Panel................................6 Rear Panel................................7 System Board.................................7 Safety Information..............................8 Installation Requirements............................9 3.
  • Page 3 VCCI Notice................................35 BSMI Notice................................35 SJ/T 11364-2006................................35...
  • Page 4: Preface

    QuCPE-303x User Guide 1. Preface About This Guide This guide provides information about the device and step-by-step instructions on installing the hardware. It also provides instructions on basic operations and troubleshooting information. Audience This document is intended for consumers and storage administrators. This guide assumes that the user has a basic understanding of storage and backup concepts.
  • Page 5: Product Overview

    Hardware Specifications Warning If your QNAP product has hardware defects, return the product to QNAP or a QNAP- authorized service center for maintenance or replacement. Any attempt to repair or perform maintenance procedures on the product by you or an unauthorized third party invalidates the warranty.
  • Page 6: Package Contents

    M.2 SSD form factor 2280 M.2 for 4G/5G 1 x M.2 3052 PCIe slot modules Note For the list of compatible modules, go to https://www.qnap.com/ compatibility. Network 10 Gigabit Ethernet 2 x 10 GbE SFP+ 4 x 10 GbE SFP+ ports 2.5 Gigabit Ethernet...
  • Page 7: Components

    QuCPE-303x User Guide Item Quantity Power cord Ethernet cables 1 x 1GbE (RJ45) Quick Installation Guide (QIG) Components Front Panel Component Component Power LED 2.5 Gigabit Ethernet activity LED Drive LED 10 Gigabit Ethernet speed LED LCD panel 10 Gigabit Ethernet activity LED LCD enter button USB 3.2 Gen 1 Type-A port USB 2.0 Type-A port...
  • Page 8: Rear Panel

    QuCPE-303x User Guide Rear Panel Component Component Power button Kensington security slot RJ45 console port Power input System Board Product Overview...
  • Page 9: Safety Information

    QuCPE-303x User Guide Component Component System fan 1 M.2 SSD slot Note This slot is reserved for 5G/LTE module extensions. Memory slots M.2 SSD slot 2 M.2 SSD slot 1 System fan 2 Safety Information The following instructions help ensure personal safety and environmental safety. Read these instructions carefully before performing any operation.
  • Page 10: Installation Requirements

    • Flat, anti-static surface without exposure to direct sunlight, liquids, or chemicals Hardware and peripherals • Storage drives For the list of compatible drive models, go to https:// www.qnap.com/compatibility. • Network cable Tools • Phillips #1 or #2 screwdriver • Flat head screwdriver • Anti-static wrist strap...
  • Page 11: Installation And Configuration

    Note • QNAP recommends installing heatsinks on the M.2 SSD controllers to enhance cooling efficiency and to ensure consistent performance. • Before installing non-QNAP heatsinks, ensure that they are of the appropriate size and shape. 1. Power off the device.
  • Page 12 QuCPE-303x User Guide b. Slide the cover back. 5. Install a heatsink on the M.2 SSD. a. Locate the controller on the M.2 SSD. Note The controller location varies depending on the model and manufacturer of the M.2 SSD. For details, refer to the documentation or contact the manufacturer. 6.
  • Page 13 QuCPE-303x User Guide 7. Attach the case cover. a. Place the cover on the device. b. Slide the cover forward. c. Tighten the screws. Installation and Configuration...
  • Page 14: Replacing Memory Modules

    The QuCPE-303x has two memory slots. You can increase the memory capacity of the device by upgrading memory modules. For optimal performance, replace memory modules in all slots at the same time. Use only QNAP memory modules to maintain system performance and stability. You can purchase QNAP memory modules from authorized resellers.
  • Page 15 QuCPE-303x User Guide Other moving components: Keep your hands and other body parts away from other moving components. 1. Power off the device. 2. Disconnect the power cord from the electrical outlet. 3. Disconnect all cables and external attachments. 4. Remove the case cover. a.
  • Page 16 QuCPE-303x User Guide a. Push the retention clips outward simultaneously to release the module. Note Attempting to remove a module that is not completely released may damage the module and the motherboard. b. Verify that the module has tilted upward and is completely released from the slot. c.
  • Page 17 QuCPE-303x User Guide 7. Attach the case cover. a. Place the cover on the device. b. Slide the cover forward. c. Tighten the screws. Installation and Configuration...
  • Page 18: Qne Installation

    QuCPE-303x User Guide 8. Connect all cables and external attachments. 9. Power on the device. 10. Verify that the module is recognized by the device. a. Log on to QNE as administrator. b. Go to Control Panel > System > System Status > Hardware Information . c.
  • Page 19: Installing Qne Using Stand-Alone Mode

    3. Run Qfinder Pro on a computer that is connected to the same local area network. Note To download Qfinder Pro, go to https://www.qnap.com/utilities. 4. Locate the device in the list and then double-click the name or IP address. The Smart Installation Guide opens in the default web browser.
  • Page 20: Installing Qne Using Cloud Management Mode

    • Confirm password: Enter your password again. 8. Click Next. 9. Specify the time zone, date, and time. QNAP recommends connecting to an NTP server to ensure that the device follows the Coordinated Universal Time (UTC) standard. 10. Click Apply.
  • Page 21 QuCPE-303x User Guide Installation and Configuration...
  • Page 22: Basic Operations

    QuCPE-303x User Guide 4. Basic Operations This chapter describes basic device operations. Buttons Power Button Operation User Action Result Power on Press the button once. The device powers on. Power off Press and hold the button for 1.5 The device powers off. seconds.
  • Page 23: Lcd Panel

    QuCPE-303x User Guide Basic system reset User Action Result Advanced system Press and hold the The default factory settings are restored. reset button for 15 seconds. • To retrieve old data after an advanced system reset, recreate the previous folder structure on the device. LCD Panel The LCD panel allows you to perform the following operations: •...
  • Page 24: Audio Alert

    QuCPE-303x User Guide Status Description 2.5 Gigabit Ethernet Green The network connection is operating at (RJ45) speed 2.5 Gbps. Amber The network connection is operating at less than 2.5 Gbps. • The network connection is operating at 10 Mbps. • There is no network connection. 2.5 Gigabit Ethernet Yellow A network connection has been...
  • Page 25: Troubleshooting

    2. Remove all drives. 3. Power on the device. 4. Locate the device using Qfinder Pro. 5. Reinsert the drives. 6. Continue with the QNE installation. Support and Other Resources QNAP provides the following resources: Resource Documentation https://download.qnap.com Compatibility List https://www.qnap.com/compatibility Expansion Unit Compatibility http://www.qnap.com/go/compatibility-expansion...
  • Page 26: Glossary Myqnapcloud

    Enables you to access QNAP devices over the internet without configuring complex port forwarding settings Qfinder Pro QNAP utility that lets you locate and access QNAP NAS devices in your local area network QNAP operating system for the QuCPE device...
  • Page 27: Notices

    No license, express or implied, by estoppels or otherwise, to any intellectual property rights is granted by this document. Except as provided in QNAP's terms and conditions of sale for such products, QNAP assumes no liability whatsoever, and QNAP disclaims any express or implied warranty, relating to sale and/or use of QNAP products including liability or warranties relating to fitness for a particular purpose, merchantability, or infringement of any patent, copyright or other intellectual property right.
  • Page 28 QuCPE-303x User Guide the Free Software Foundation, use the GNU General Public License for most of our software; it applies also to any other work released this way by its authors. You can apply it to your programs, too. When we speak of free software, we are referring to freedom, not price. Our General Public Licenses are designed to make sure that you have the freedom to distribute copies of free software (and charge for them if you wish), that you receive source code or can get it if you want it, that you can change the software or use pieces of it in new free programs, and that you know you can do these things.
  • Page 29 QuCPE-303x User Guide tells the user that there is no warranty for the work (except to the extent that warranties are provided), that licensees may convey the work under this License, and how to view a copy of this License. If the interface presents a list of user commands or options, such as a menu, a prominent item in the list meets this criterion.
  • Page 30 QuCPE-303x User Guide You may convey verbatim copies of the Program's source code as you receive it, in any medium, provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice; keep intact all notices stating that this License and any non-permissive terms added in accord with section 7 apply to the code;...
  • Page 31 QuCPE-303x User Guide at no further charge. You need not require recipients to copy the Corresponding Source along with the object code. If the place to copy the object code is a network server, the Corresponding Source may be on a different server (operated by you or a third party) that supports equivalent copying facilities, provided you maintain clear directions next to the object code saying where to find the Corresponding Source.
  • Page 32 QuCPE-303x User Guide Notwithstanding any other provision of this License, for material you add to a covered work, you may (if authorized by the copyright holders of that material) supplement the terms of this License with terms: a. Disclaiming warranty or limiting liability differently from the terms of sections 15 and 16 of this License;...
  • Page 33 QuCPE-303x User Guide 11. Automatic Licensing of Downstream Recipients. Each time you convey a covered work, the recipient automatically receives a license from the original licensors, to run, modify and propagate that work, subject to this License. You are not responsible for enforcing compliance by third parties with this License.
  • Page 34 QuCPE-303x User Guide Nothing in this License shall be construed as excluding or limiting any implied license or other defenses to infringement that may otherwise be available to you under applicable patent law. 13. No Surrender of Others' Freedom. If conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the conditions of this License, they do not excuse you from the conditions of this License.
  • Page 35: Ce Notice

    QuCPE-303x User Guide If the disclaimer of warranty and limitation of liability provided above cannot be given local legal effect according to their terms, reviewing courts shall apply local law that most closely approximates an absolute waiver of all civil liability in connection with the Program, unless a warranty or assumption of liability accompanies a copy of the Program in return for a fee.
  • Page 36 • Consult the dealer or an experienced radio/television technician for help. Important Any modifications made to this device that are not approved by QNAP Systems, Inc. may void the authority granted to the user by the FCC to operate this equipment.
  • Page 37 QuCPE-303x User Guide 部件名称 有毒有害物质或元素 铅 汞 镉 六价铬 多溴联苯 多溴二苯醚 (Pb) (Hg) (Cd) (CR(VI)) (PBB) (PBDE) 壳体 显示 印刷电路板 金属螺帽 电缆组装 风扇组装 电力供应组装 0 电池 O: 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ/T11363-2006 标准规定的限量要求以下。 X: 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ/T11363-2006 标准规定的限量要求。 Notices...

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