General Troubleshooting; Printer Does Not Power On; This Section Includes: Printer Does Not Power On - Xerox VersaLink B400 User Manual

Troubleshooting

General Troubleshooting

This section includes:
• Printer Does Not Power On ......................................................................................................................................... 138
• Printer Resets or Powers Off Frequently ................................................................................................................ 139
• Printer Does Not Print ................................................................................................................................................... 139
• Printing Takes Too Long .............................................................................................................................................. 140
• Document Prints From Wrong Tray ........................................................................................................................ 141
• Automatic 2-Sided Printing Problems .................................................................................................................... 141
• Printer is Making Unusual Noises ............................................................................................................................. 141
• Paper Tray Will Not Close ........................................................................................................................................... 141
• Condensation has Formed Inside the Printer ...................................................................................................... 142
This section contains procedures to help you locate and resolve problems. Resolve some problems by
simply restarting the printer.

Printer Does Not Power On

Probable Causes
The power switch is not turned on.
The power cord is not plugged into the
outlet correctly.
The printer requires a full reset.
Something is wrong with the outlet
connected to the printer.
The printer is connected to an outlet with
a voltage or frequency that does not
match the printer specifications.
CAUTION:
Plug the three-wire cord with grounding prong directly into a grounded AC outlet.
138 Xerox VersaLink
®
User Guide
Solutions
To power on the printer when it is off, press the power switch and then
press the Power/Wake button. For details, refer to Powering On and Off
the Printer.
Power off the printer, and plug the power cord securely into the outlet.
Power off the printer, then unplug the power cord and wait 30 seconds.
Plug the power cord into the outlet securely. To power on the printer,
press the power switch and then press the Power/Wake button.
• Plug another electrical appliance into the outlet and check if it
operates properly.
• Try a different outlet.
Use a power source with the specifications listed in the
Specifications
B400 Printer
®
on page 171.
Electrical