Xerox VersaLink B400 User Manual page 160

Troubleshooting
Symptom
Random spots on the output, or the
image is blurry.
The output is blank.
Streaks appear in the output.
The output has a mottled
appearance.
160 Xerox VersaLink
®
User Guide
Solutions
• Ensure that the toner cartridge is installed correctly.
• If you used a non-genuine brand toner cartridge, install a genuine Xerox
toner cartridge.
• Use the Rough paper type setting, or try a paper with a
smoother surface.
• Ensure that the humidity in the room is within specifications. For details,
see Relative Humidity
• Power off the printer, then power on again.
• If the error persists, contact your Xerox representative.
• Replace the Drum Cartridge.
• If the error persists, contact your Xerox representative.
• Verify that the paper is the correct size, type, and weight. If not, change
the paper settings.
•
Ensure that the humidity in the room is within specifications. For details,
refer to Relative Humidity
• Choose a different paper type at the control panel, in the application,
and in the print driver.
• Replace the paper.
B400 Printer
®
on page 170.
on page 170.