Intec Force 1 Instruction Manual page 50

THE FORCE/1
Claims, Damage or Loss
Claims for loss or damage must be filed with the carrier by the consignee
within 24 hours after receipt of goods. We will assist you in every
possible manner but cannot be responsible for the collection of a claim or
the cost of replacement of the damaged goods.
If you have any questions regarding the above information please feel free
to contact an INTEC representative.
RETURNS
We at INTEC sincerely hope the merchandise you have just received is in
excellent condition and satisfies your expectations. If not, please look below
and follow the instructions which apply to your particular situation.
MERCHANDISE IS DAMAGED.
If the carrier is UPS:
Keep the merchandise in the original packing materials and carton.
Call UPS at (800) 742-5877 or contact them using their web address:
www.ups.com/using/custserv/ to notify them of the damaged package.
Fill out the information sheet on the following page and mail or fax it to the
attention of the Shipping Department.
Upon return of this form and/or the damaged merchandise, we will send a
replacement or credit your account.
Other than UPS:
Keep the merchandise in the original packing materials and carton.
Call the Shipping Department at the number on the following page for
further instructions.
Upon return of this form and/or the damaged merchandise by the carrier, we
will send you a replacement or credit your account. Do not return any
merchandise through the U.S. Post Office.
MERCHANDISE IS PERSONALLY
UNSATISFACTORY TO YOU.
You may return the merchandise, along with a RMA number on outside of
carton and a copy of your invoice to the Shipping Department at the address
provided on the next page. Upon its return intact, we will send a refund or
credit your account. A restocking fee may be charged.
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