Claims, Damage Or Loss - Intec Force 1 Instruction Manual

THE FORCE/1

Claims, Damage or Loss

These goods were carefully packed and thoroughly inspected before
leaving our factory. Responsibility for its safe delivery was assumed by
the carrier upon acceptance of the shipment. Inspect shipment carefully
on the arrival for damage to contents, shortages or equipment. In case
of damage, save container and packing material for inspection. Claims
for loss or damage sustained in transit must, therefore, be made upon
the carrier, as follows:
Concealed loss or
1. CONCEALED LOSS OR DAMAGE.
damage means loss or damage which does not become apparent until
the merchandise has been unpacked. The contents may be damaged in
transit due to rough handling even though the carton may not show
external damage. When the damage is discovered upon unpacking,
make a written request for inspection by the carrier's agent within ten
days of the delivery date. Then file a claim with the carrier since such a
claim is the carrier's responsibility.
Any external evidence of loss
2. VISIBLE LOSS OR DAMAGE.
or damage must be noted on the freight bill or the express receipt, and
signed by the carrier's agent. Failure to adequately describe such
external evidence of loss or damage may result in the carrier refusing to
honor a damage claim. The form required to file such a claim will be
supplied by the carrier.
If the number of containers in the shipment does
3. SHORTAGE.
not correspond with the transportation bill, obtain carrier's notation of
shortage and signature on transportation bill. When the number of
containers is correct, but there is indication of pilferage, notify carrier in
writing with a complete list of missing merchandise.
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