Troubleshooting - Jura ENA Micro 90 Instructions For Use Manual

7 Troubleshooting

7 Troubleshooting
Problem
Insufficient foam is
produced when the milk is
frothed, or milk sprays
from the dual spout.
Coffee only comes out in
drips when it is being
prepared.
Water hardness cannot be
adjusted.
FILL WATER TANK
is displayed although the
water tank is full.
Grinder is making a very
loud noise.
ERROR 2 is displayed.
Other ERROR messages
are displayed.
E If you were unable to solve the problem,
contact customer support in your country
(see Chapter 11 'JURA contact details / Legal
information').
28
Cause/Result
The dual spout is dirty.
Coffee or ground coffee
has been ground too finely
and is blocking the system.
The CLEARYL Blue filter
cartridge is activated.
The water tank float is
trapped.
There are foreign objects
in the grinder.
If the machine has been
exposed to the cold for a
long period of time,
heating may be disabled
for safety reasons.
–
Action
T Clean the dual spout (see Chapter 5
'Maintenance – Cleaning the milk system').
T Dismantle and rinse the dual spout. (see
Chapter 5 'Maintenance – Dismantling and
rinsing the dual spout').
T Set the grinder to a coarser setting or use
coarser ground coffee (see Chapter 2
'Preparation – Adjusting the grinder').
T Deactivate the CLEARYL Blue filter
cartridge in programming mode.
T Descale the water tank (see Chapter 5
'Maintenance – Descaling the water tank').
T Contact customer support in your country
(see Chapter 11 'JURA contact details / Legal
information').
T Warm the machine at room temperature.
T Switch off the ENA with the On/Off button.
T Contact customer support in your country
(see Chapter 11 'JURA contact details / Legal
information').