Frequently Asked Questions - Ikan Beholder MS-PRO Instruction Manual

Frequently asked questions and answers
1. How do you charge the gimbal?
The Beholder MS-PRO can be charged in two ways: using the built-in battery holder micro USB or using a separate
authorized dedicated charger (recommended) such as the ikan ICH-SC4.
Charging using the battery holder:
- Remove the battery cap cover on the bottom of the handle.
- Take the battery holder out.
- Connect the power cable to the Micro USB.
- Connect the other cable end to power supply.
Charging using a dedicated charger:
- Buy an authorized smart charger
- Release the battery holder.
- Take out the batteries and charge with fast charger.
TIP
Fully charged 18650 batteries measure 4.21V through a volt meter.
2. After mounting the quick release plate, sliding it into the stabilizer seems difficult. How do you fix this?
Release the 1/4 screw about two turns and then insert to the gimbal QR base.
TIP
After balancing the camera, mark the position with a pen. This will help you find the balance faster the
next time you mount the same camera and lens.
3. After balancing the camera, adjusting the camera's center of gravity, and tightening the screws, the camera is
still wobbly and unstable. Why?
You need to put the rubber stickers onto the quick release plate and then put the camera back on.
4. Why is my battery holder not charging?
When using the battery holder as a charger, the USB power supply must meet the minimum requirements. The
common USB port may not supply enough power to charge the batteries. A USB adapter rated at a minimum of
2.5A/12.5W or more may be needed. You can also purchase the Beholder multi-function intelligent charger.
5. When I start up the stabilizer(the camera's center of gravity has been adjusted), why is it always twisted to one
side?
This may be from gyro magnetic fields that are affecting the surrounding environment, leading to an incorrect gyro
direction. Solution: Press and hold the mode button for about 6 seconds to enter the calibration mode. It can be used
normally after calibration is complete.
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