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8.0 Frequently Asked Questions (FAQs)
How do I balance my gimbal?
You can follow our guide on page 2 or alternatively you can watch our video for more in depth instructions.
https://www.youtube.com/watch?v=WJkMEaLFf3A
What if I mess up my settings while following the guide?
Before doing any changes to your gimbal, always make sure to back up your gimbal. Each gimbal is unique, so
make sure to follow the instructions on page 9.
How do I fix my gimbal's horizontal tilt?
Many times a basic calibration will fix most tilting issues. Basic calibration instructions are on page 7. If you still
find that your gimbal is not level, follow the instructions on calibrating the gyroscope and accelerometer on
page 11.
I've connected my gimbal to the SimpleBGC software, but it's not recognizing my gimbal. Why?
Make sure that you have installed the correct driver for your operating system.
https://www.silabs.com/products/development-tools/software/usb-to-uart-bridge-vcp-drivers
My gimbal is spinning or drifting. What's wrong with my gimbal?
In this situation, calibrating your encoders will solve the issue. Instructions for calibrating the encoders are on
page 25.
Can I update the firmware on my gimbal?
If you find that your gimbal is working fine, we recommend that you keep your current firmware. However, if
your gimbal needs calibrating, you can upgrade your firmware following the instructions on page 10. Always
make sure to back up your gimbal before upgrading the firmware.
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