IDTECK 100RV User Manual page 57

Problem
The external reader can the RF
card but the RF card data will not
be transferred to 100RV or
irrelevant data is transferred.
The door lock does not operate at
all.
Action
(Initializing will restore all data settings to the
default.)
√ For more information, refer to the initialization
section in the user manual.
III. If the problem persists after you have followed the
procedures above, contact a designated service
center.
1. Check if the external reader is connected to 100RV
properly.
2. Check if the external reader works normally.
- Check the connection cable between the external reader
and 100RV for any disconnection or short-circuit.
- Check if there occurs a noise on the connection cable
between the external reader and 100RV.
I. If you have to use a measuring device such as an
oscilloscope or a multimeter, please
consult with a qualifi ed technician.
I. Measure the Wiegand communication cable and
check if the exit reader works properly.
: Check the Wiegand output state of the external
reader by referring to the user manual, and replace
the reader if it shows an abnormal output.
II. If there occurs a noise on the Wiegand
communication cable using the measuring device
: Reinforce the GND line by using the shield line and
space line as additional GND points.
: Extend the Wiegand communication range along
with the stable signal reception using the repeater
III. For more information, refer to the external reader
connection section in the user manual.
1. If the problem persists after you have followed the
procedures above, contact a designated service center.
1. Check if the door lock is connected to 100RV properly.
The connection method may differ depending on the type
and operation mode (NO, NC) of the door lock.
2. Check the status of the door lock
- Check the connection cable between the door lock and
100RV for any disconnection or short-circuit.
- Check if the door lock works normally.
p.52
100RV
Troubleshooting