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Telephoning
:* You can park one or more callers to make other calls or put down the
Park call
receiver and engage in other activities. Parked calls are recorded in a list. The
system offers the next available parking spot (0-9, * or #). Confirm with the
Ok softkey. You can remove the calls from the list in whichever order you wish,
enabling you to unpark specific calls as required. Until his call is unparked, the
caller will hear music on hold, provided music on hold has been configured. If you
do not unpark the caller after a certain amount of time, you will receive an auto-
matic recall if your telephone is available again. This automatically unparks the
caller. If, however, you are still making another call and have not hung up, the caller
will hear the busy tone and will be "unparked".
Authorisation for parking connections and the period of time after which there is a
recall is defined by the system administrator during the configuration of the
system.
Booking number
a connection to an external subscriber and save them in the OpenCom 100 /
Aastra 800 for further analysis. Booking numbers are useful, for example, for calcu-
lating costs per client (fees and times) in an office. Select the menu item. Under
enter the booking number (8 digits maximum) and confirm your entry with
No.
the OK softkey.
Incoming calls can also be associated with a booking number. To do so, simply
press the Menu softkey after you have accepted the call. Enter the appropriate
number under
Booking number
Notes on booking numbers
■
The system administrator defines the length of the entered booking number
when he configures the system.
■
Entering a booking number during a call is possible only if the system adminis-
trator has activated this function for your user group. Only then will the
Booking number
■
For external connections established by you it is important how the route that
you are using for the connection has been configured by the system adminis-
trator. Among other things, the system administrator specifies whether a
booking number is entered via the menu during the call. He can, however, also
specify that booking numbers must be entered with a code procedure. In that
case the booking number must be entered before the call is initiated and the
connection is established. It is entered after the routing code and before the
actual destination number.
:* By means of a booking number you can record the call data of
.
menu item be displayed.
Making External/Internal Calls
45
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