Samsung SCX-6345N/XAA Service Manual page 167

Troubleshooting
Error
[Description]
[Wrong Part]
[Check and Cause]
[Solution]
Error
[Description]
[Wrong Part]
[Check and Cause]
[Solution]
Error
[Description]
[Check and Cause]
[Solution]
Service Manual
6-20
Toner Supply Error
The poor supply of toner in the printing.
1. Toner feed roller
2. Toner supply DC motor
1. The state of rotation of toner feed roller
2. Is the toner supply motor normal?
1. Replace the toner cartridge.
2. Replace the toner supply motor.
RF_ID
Drum Cartridge and Toner Container can't be detected
1. RF_ID Coupler and Tag
2. Main PBA
1.Check RF_ID Tag attached on Drum and Toner
2.Check the DEVE Harness and RF_ID coupler
3.Check Main PBA
1.Replace Drum cartridge and Toner container
2.Replace DEVE Harness and RF_ID coupler.
3.Replace Main PBA
Smart Panel not support
Smart Panel only supports USB and Network port.
If file is printer port, smart panel show below warning message when user try to
launch smart panel. Also printer name is not displayed in the menu of tray icon.
If IP address or USB port name for model A is linked to printer port of model B, Smart
Panel for model B works improperly because model B is not connected.
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