Transferring A Call; Transferring A Call Directly To Voicemail; Placing A Three-Way Conference Call; Parking A Call - Cisco SPA302D Owner's Manual

Transferring a Call

To transfer a call:
1. Press the Left softkey to select Options.
2. Scroll to Transfer and press the Select button.
3. Enter the number to which to transfer. The Cisco SPA302D
automatically dials the number.
You can transfer before the called number answers, or you can
wait to speak to the called number.

Transferring a Call Directly to Voicemail

To transfer a call directly to voicemail:
1. Press the Left softkey to select Options.
2. Scroll to Transfer.
3. Press the Select button.
4. Enter *99 followed by the 3-digit extension number for the des-
tination phone.
5. Hang up when it starts to ring, to transfer the call.

Placing a Three-Way Conference Call

You can create a conference call between you, the caller on an
active call with you, and a third party.
To create a conference call:
1. Press the Options softkey during an active call. The first call is
placed on hold, a second line is opened, and you hear a tone.
2. Enter the second telephone number on the keypad. The num-
ber is automatically dialled.
3. When the second party answers, press the Options softkey
and choose Conference.
The three calls are connected and the display screen shows that
a conference call is in progress.
When you hang up, the conference call is ended for all parties.

Parking a Call

You can park a call on a designated line ("parking lot") so that
another person in your office can retrieve the call. The call is
active until it is un-parked or the caller hangs up.
To park a call:
1. While on an active call, press the Options softkey.
2. Select Transfer.
3. Enter the park group number. (the default is 9000)
4. Listen for the park number to be voiced, and then hang up.
To pick up a parked call simply dial the park number (9001, 9002,
etc.)
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Owner's Manual