Call Log - Avaya 2420 Quick Reference Manual

Speed Dial/Personal Directory
Add a Speed Dial Entry
You can store up to 104 personal speed dial entries in the
2420 telephone. When the maximum number of entries is
stored, you must delete existing entries before the 2420
telephone allows you to enter new entries.
To add speed dial entries to your personal directory
1. From the Home screen, press the SpDial softkey.
The Speed Dial screen is displayed.
2. Press the Add softkey.
The Edit Name screen is displayed with the Name
field underscored.
Note: If the directory is full, a message is displayed
indicating that your Speed Dial list is full. You
must delete an existing entry before a new
entry can be added.
3. Using the dialpad, enter the name for your speed dial
entry. You can enter up to 13 characters. By default,
the first letter you enter appears in uppercase, and
the following characters appear in lowercase.
Note: You can use the Case softkey to switch
between uppercase and lowercase. You can
use the Space softkey to insert a space
between first and last names. After you enter
a space, by default the next character is an
uppercase letter. The following characters in
that word appear in lowercase. Use the *
(star) key to cycle through the period and star
characters. Use the # (pound) key to cycle
through the hyphen and pound characters.
4. When you finish entering a name, press the feature
button to the left of the Number field to advance to
that field.
5. Using the dialpad, enter the telephone number for this
speed dial entry. You can enter numbers up to 24
characters long, including special characters.
6. When you finish entering the telephone number,
press the Save softkey to save your entry.
You will hear a confirmation tone.
7. Repeat Steps 2 through 6 for additional entries.
Make a call from a Speed Dial
To make a call to a directory entry with the
Speed Dial feature
1. From the Home screen, press the
SpDial softkey.
The Speed Dial screen is displayed.
2. Press the feature button for the entry
you want to call. If the entry is not
displayed on the current page, use
and to cycle through the entries.
The 2420 telephone dials the number.
Edit a Speed Dial Entry
To edit a stored speed dial entry
1. From the Home screen, press the
SpDial softkey.
The Speed Dial screen is displayed.
2. Press the Edit softkey.
3. Press the feature button that
corresponds to the entry you want to
edit.
4. Using the dialpad, enter the name for
your speed dial entry. You can enter up
to 13 characters. By default, the first
letter you enter appears in uppercase,
and the following characters appear in
lowercase.
5. If you want to change the number, press
the feature button to the left of the
Number field in the Edit Number screen.
Otherwise, see Step 7.
6. Using the dialpad, enter the telephone
number for this speed dial entry. You
can enter numbers up to 24 characters
long, including special characters.
7. When you finish making changes, press
the Save softkey to save your entry.
8. Repeat Steps 3 through 7 for additional
entries.
4

Call Log

View the Call Log
To view the list of all calls recorded in the Call Log
1. From the Home screen, press the Log softkey.
The Call Log Summary screen is displayed.
2. Press the appropriate softkey for the type of call
entries you want to view (that is, answered,
unanswered (missed), outgoing, or all entries).
3. Use and to scroll through the pages.
4. To view information about a specific entry, press the
button that corresponds to the entry.
The Call Log Detail screen for this entry is displayed.
5. Press to return to the Home screen.
Make a Call from the Call Log
To make a call from an entry in the Call Log
1. From the Home screen, press the Log softkey.
The Call Log Summary screen is displayed.
2. Use and to scroll through the pages.
3. When you locate an entry you want to call, press the
button that corresponds to that entry.
The Call Log Detail screen for this entry is displayed.
4. Press the Call softkey to make the call.
Note: You can use this method to make calls directly to
extensions. To call outside numbers, go off-hook and
dial the required code to access an outside line (for
example, "9"). Then, press the Call softkey to make
the call.
Save a Call Log Entry to a Speed Dial
To save an entry in the Call Log to your Speed Dial List
1. From the Home screen, press the Log softkey.
The Call Log Summary screen is displayed.
2. Use and to scroll through the pages.
3. When you locate an entry you want to save, press the
button that corresponds to that entry.
The Call Log Detail screen for this entry is displayed.
4. Press the Save softkey.
The Edit Name screen is displayed.
5. Make any changes, and then press the Save softkey
to save the entry to the Speed Dial List.