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MN002858A01-A
Chapter 11: Maintenance and Troubleshooting
2 Dip the cotton portion of the cotton-tipped applicator in isopropyl alcohol.
3 Gently, rub the cotton portion of the cotton-tipped applicator back-and-forth across the contacts.
Do not leave any cotton residue on the contacts.
4 Use the cotton-tipped applicator dipped in alcohol to remove any grease and dirt near the
contacts area.
5 Use a dry cotton-tipped applicator and repeat steps 4 and 5 at least three times.
CAUTION: Do not point nozzle at yourself and others. Ensure that the nozzle or tube is
away from your face.
6 Spray compressed air on the connector area by pointing the tube/nozzle about ½ inch away
from the surface.
7 Inspect the area for any grease or dirt, repeat if required.
11.7
Troubleshooting
This section lists common problems and solutions to fix the problems.
Table 9: Troubleshooting the LEX Series Device
Problem
After pressing the
Power button, does
not turn on.
After pressing the
Power button, the
device does not
turn on but a
charge battery icon
Appears.
After connecting
the device to a Ca-
ble, a battery
charging icon Ap-
pears.
When charging, the
LED slowly blinks
red.
164
Cause
Solution
Battery is
Re-charge or replace the battery.
completely
discharged.
Battery not
Install the battery properly. See
installed
properly.
Power button
Press the Power button until the Motorola Solutions splash
not held
screen is displayed.
down long
enough.
Device not
Reset the device.
responding.
Battery
Re-charge or replace the battery.
charge level
is very low.
Battery is de-
Press and hold the Power button to turn on.
pleted but is
charging.
The device is
Charge the device for a few minutes. The LED changes to
at an ex-
flashing green then press the Power button to turn on the
tremely low-
device. If LED continuously blinks red, check power con-
power state.
nections. Disconnect and reconnect connections.
Installing the
Battery.
Table continued...
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Table of Contents
Troubleshooting
