Motorola LEX L10g User Manual page 165

Problem
Battery did not
charge.
During data com-
munication with a
host computer, no
data transmitted, or
transmitted data
was incomplete.
During data com-
munication over Wi-
Fi, no data trans-
mitted, or transmit-
ted data was in-
complete.
During data com-
munication over
Bluetooth, no data
transmitted, or
transmitted data
was incomplete.
During data com-
munication over
Public / Private, no
data transmitted, or
transmitted data
was incomplete.
Send Feedback
Cause Solution
Battery Replace battery. If the device still does not operate, per-
failed. form a hardware reset.
Device was Insert device in cradle or attach Charge Cable. The 2280
removed mAh battery fully charges in approximately four hours.
from power
while battery
was charg-
ing.
Extreme bat- Battery does not charge if ambient temperature is below 0
tery tempera- °C (32 °F) or above 45 °C (113 °F).
ture.
Device re- Reattach the communication cable and re-transmit.
moved from
USB cable or
disconnected
from host
computer
during com-
munication.
Incorrect ca- See technical support.
ble configura-
tion.
Wi-Fi radio is Turn on the Wi-Fi radio.
not on.
You moved Move closer to an access point.
out of range
of an access
point.
Bluetooth ra- Turn on the Bluetooth radio.
dio is not on.
You moved Move without 10 m (32.8 ft.) of the other device.
out of range
of another
Bluetooth de-
vice.
You are in an Move into an area that has better service.
area of poor
cellular serv-
ice.
VPN is not See technical support for VPN setup information.
set up cor-
rectly.
SIM card not Remove and re-install the SIM cards.
installed
properly.
Chapter 11: Maintenance and Troubleshooting
MN002858A01-A
Table continued...
165