Toner-Related Items; Original/Paper-Related Items - Toshiba e-studio2309a User Manual

7.TROUBLESHOOTING
 Toner-related items
Phenomenon
"TONER IS LOW" appears
on the LCD screen.
"TONER EMPTY" appears
on the LCD screen.
"ERROR : TONER"
appears on the LCD
screen.
"TONER IS LOW" does not
appear on the LCD screen,
although toner is nearly
empty.
The equipment does not
become ready after the
toner cartridge is inserted.
 Original/Paper-related items
Phenomenon
Paper misfeeds.
Multiple feeding occurs.
Usual cause
Toner is running out.
Toner has run out.
The toner cartridge is not
installed, or it is installed
incorrectly.
The recommended toner
cartridge is not being used.
The recommended toner
cartridge is not being used.
The toner cartridge
inserted is not usable for
this equipment.
Usual cause
The paper is unsuited for
the equipment.
The paper size is not
registered properly in the
equipment.
Misfed paper is located in
a place you cannot see
easily.
There is no gap between
the side guides and paper
in the drawer, or the gap is
too wide.
Sheets of paper clinging to
each other.
Countermeasure
There is still a little toner remaining in the toner
cartridge. Do not replace the toner cartridge until
"TONER EMPTY" appears on the LCD screen.
Replace the toner cartridge with a new one.
Install the toner cartridge correctly.
If you are using a toner cartridge other than the
one we recommend, the equipment may not be
able to detect whether it is installed or not.
 P.3 "Recommended toner cartridges"
If you are using a toner cartridge other than the
one we recommend, the equipment may not be
able to detect whether it is installed or not.
 P.3 "Recommended toner cartridges"
Check that the product name is "T-2507".
Countermeasure
Check if the paper is acceptable.
 P.23 "Paper types not acceptable"
Register the paper size properly.
 P.35 "Preparation 3 - Registering Paper Size
and Type"
See the message on the LCD screen to recheck
the position where the paper misfeed has
occurred.
 P.202 "Paper Misfeed"
Adjust the gap between the side guides and the
paper properly.
 P.24 "Loading paper in the drawer/Paper Feed
Unit"
Fan the paper well and place it again.
Before Calling Service Technician
7 TROUBLESHOOTING
215