When This Message Appears - Toshiba e-studio2309a User Manual

7 TROUBLESHOOTING

When This Message Appears

A message appears when a problem occurs on the equipment. Find the message on the list below and follow
the instructions in the Countermeasure.
Message
MISFEED xxxx
CHECK:PAPER SIZE
CLOSE ***
DRAWER * EMPTY
COUNT OVER
CALL FOR SERVICE
xxxx
MAINTENANCE
BYPASS EMPTY
TONER IS LOW
ERROR : TONER
TONER EMPTY
MEMORY IS FULL
PRESS ANY KEY
200

When This Message Appears

Meaning
An error code "xxxx" and a
message for solving the
problem are displayed.
The incorrect paper size has
been set for paper loaded on
the bypass tray.
Any cover of the equipment
indicated by "***" is not
securely closed.
The paper in a drawer
indicated by "*" has run out.
The number of pages
scanned has exceeded the
maximum value.
The repair or adjustment by
your service technician is
needed.
The maintenance by your
service technician is needed.
Paper set on the bypass tray
has run out.
There is only a little toner
remaining in the toner
cartridge.
The toner cartridge is not
installed correctly.
The recommended toner
cartridge is not being used.
The toner in the toner
cartridge has run out.
The built-in memory of the
equipment has become full.
Countermeasure
Remove any misfed paper.
 P.202 "Paper Misfeed"
Remove paper from the bypass tray and load it
again so that the display shows "BYPASS PAPER
SIZE". Set the correct paper size. When you load
paper the size other than the standard ones,
select "CUSTOM" for the paper size.
Close the cover securely.
Load paper in the drawer.
 P.24 "Loading paper in the drawer/Paper Feed
Unit"
Select "PRINT" on the LCD screen to copy the
data scanned so far. Select "CANCEL JOB" to
delete all the data scanned so far.
Contact your service representative.
Give the service technician the error code
(consisting of letters and numbers) that appears
in the upper right area of the LCD screen.
Never attempt to repair, disassemble or
modify the equipment by yourself.
This could cause an electric shock, a fire or
serious injury. Contact your service
representative when the equipment is in an
abnormal condition or any malfunction is found.
Contact your service representative.
Load paper on the bypass tray.
 P.30 "Loading paper on the bypass tray"
There is still a little toner remaining in the toner
cartridge. Do not replace the toner cartridge until
"TONER EMPTY" appears on the LCD screen.
 The message may not appear because the
toner remaining in the cartridge does not lie
evenly.
 When the message appears, it is advisable
to purchase a new recommended cartridge
to prepare for its replacement.
Install the toner cartridge correctly.
If you are using a toner cartridge other than the
one we recommend, the equipment may not be
able to detect whether it is installed or not.
 P.3 "Recommended toner cartridges"
Replace the toner cartridge with a new one.
 P.211 "Replacing Toner Cartridge"
Press any button on the control panel to delete
the scanned data.