Troubleshooting; Faults With Display Message - Schaerer Coffee Vito Operating Instructions Manual

Troubleshooting

Display message
refill beans
Fault on the brew unit
BA SCV_EN
V05 | 04.2013
Troubleshooting

Faults with display message

The coffee machine is equipped with a diagnosis program. When outside intervention is nec-
essary, a corresponding display message appears. There are two different types of display
messages.
• Prompts
• Error messages
Pending prompts or error messages are displayed with:
Option: Direct messages
The prompt or error message is indicated directly on the display.
Option: Indication is via the warning symbol in the main window
► Touch the field .
 The prompt or error message is displayed.
Fundamental procedure for pending faults.
► Switch the coffee machine off and, after several seconds, on again.
► Repeat the procedure that triggered the fault.
 In many cases the fault is then eliminated.
A repeat error message persists.
► Search for the displayed fault text or fault code in the fault list shown below and proceed
as instructed.
 In many cases the fault can be eliminated.
If the error message persists despite this.
► Contact your service partner and specify the fault code or fault text.
Some messages cause individual functions to be disabled. Disabled functions are recogniza-
ble by the fact that the beverage buttons are no longer illuminated.
Fault messages with a request are shown symbolically on the display with the machine ele-
ment affected.
Cause
The coffee beans are not sliding down in the
hopper.
If the machine has two bean hoppers, the one
that is empty flashes in the error message.
The monitor sensor is faulty.
If the machine has two bean hoppers, the one
that is empty flashes in the error message.
The brewing screen is clogged.
What to do
► Stir the coffee beans in the bean hopper us-
ing a large spoon.
► Confirm the display message with
► Contact your service partner.
► Clean the brewing screen.
See "Cleaning" - "Weekly cleaning".
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