Table of Contents
Advertisement
●
Only one set of recovery media can be created. Handle these recovery tools carefully, and keep them in
a safe place.
●
HP Recovery Manager examines the computer and determines the required storage capacity for the
media that will be required.
●
To create recovery discs, your computer must have an optical drive with DVD writer capability, and you
must use only high-quality blank DVD-R, DVD+R, DVD-R DL, or DVD+R DL discs. Do not use rewritable
discs such as CD±RW, DVD±RW, double-layer DVD±RW, or BD-RE (rewritable Blu-ray) discs; they are not
compatible with HP Recovery Manager software. Or, instead, you can use a high-quality blank USB flash
drive.
●
If your computer does not include an integrated optical drive with DVD writer capability, but you would
like to create DVD recovery media, you can use an external optical drive (purchased separately) to
create recovery discs. If you use an external optical drive, it must be connected directly to a USB port on
the computer; the drive cannot be connected to a USB port on an external device, such as a USB hub. If
you cannot create DVD media yourself, you can obtain recovery discs for your computer from HP. See
the Worldwide Telephone Numbers booklet included with the computer. You can also find contact
information on the HP website. Go to http://www.hp.com/support, select your country or region, and
follow the on-screen instructions.
●
Be sure that the computer is connected to AC power before you begin creating the recovery media.
●
The creation process can take an hour or more. Do not interrupt the creation process.
●
If necessary, you can exit the program before you have finished creating all of the recovery DVDs. HP
Recovery Manager will finish burning the current DVD. The next time you start HP Recovery Manager,
you will be prompted to continue.
To create HP Recovery media:
IMPORTANT:
beginning these steps.
1.
From the Start screen, type recovery, and then select HP Recovery Manager.
2.
Select Create recovery media, and then follow the on-screen instructions.
If you ever need to recover the system, see
Using Windows tools
You can use Windows tools to create system restore points and create backups of personal information.
NOTE:
If storage is 32 GB or less, Microsoft System Restore is disabled by default.
For more information and steps, see Help and Support.
From the Start screen, type help, and then select Help and Support.
▲
Restore and recovery
There are several options for recovering your system. Choose the method that best matches your situation
and level of expertise:
IMPORTANT:
●
Windows offers several options for restoring from backup, refreshing the computer, and resetting the
computer to its original state. For more information see Help and Support.
90
Chapter 13 Backing up, restoring, and recovery – Windows 8.1
For tablets with a detachable keyboard, connect the keyboard to the keyboard dock before
Not all methods are available on all models.
Recovering using HP Recovery Manager on page
91.
Advertisement
Table of Contents
