Appendix; Appendix 1 Q& A - TBK vision BUL7436EIR User Manual

TBK Vision Plus Network Camera User Manual

Appendix

Appendix 1 Q& A
Q: How to find my password if I forget it?
A：Reset the device to the default factory settings.
Default IP: 192.168.226.201; User name: admin; Password: 123456
Q：Fail to connect devices through IE browser, why?
A: Network is not well connected. Check the connection and make sure it is connected well.
B: IP is not available. Reset the valid IP.
C: Web port number has been revised: contact administrator to get the correct port number.
D: Exclude the above reasons. Recover default setting byIP-Tool.
Q：IP tool cannot search devices, why?
A：It may be caused by the anti-virus software in your computer. Please exit it and try to
search device again.
Q：IE cannot download ActiveX control. How can I do?
a. IE browser blocks ActiveX. Please do setup as below.
① Open IE browser. Click Tools-----Internet Options....
② Select Security------Custom Level....
③ Enable all the sub options under "ActiveX controls and plug-ins".
④ Then click OK to finish setup.
b. Other plug-ins or anti-virus blocks ActiveX. Please uninstall or close them.
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