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ReSound 60 series User Manual

Receiver-in-ear hearing instrument.
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USER GUIDE
ReceiveR-in-eaR HeaRing instRument

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Table of Contents

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   Summary of Contents for ReSound 60 series

  • Page 1 USER GUIDE ReceiveR-in-eaR HeaRing instRument...
  • Page 2 Hearing instrument type designations for models included in this user guide are: SY312, FCC ID: X26SY312, IC: 6941C-SY312; SY312e, FCC ID: X26SY312e, IC: 6941C-SY312e; and MRIE, FCC ID: X26MRIE, IC: 6941C-MRIE. FCC ID: X26VE312; VE312, IC: 6941C-VE312. Please see page 6 for list of models referring to all types.
  • Page 3: Intended Use

    93/42/EEC for medical devices (MDD) and essential requirements and other relevant provisions of Direc- tive 1999/5/EC (R&TTE). • The declaration of conformity may be consulted at www.resound.com • In US: FCC CFR 47 Part 15, subpart C. • Other identified applicable international regulatory requirements in countries outside EU and US. Please refer to local country requirements for these areas.
  • Page 4: Introduction

    Practice and a positive attitude are important in learning to use hearing instruments. Your ReSound instruments have been adjusted according to your individual hearing loss and needs. Some people adjust quickly to wearing hearing instruments in their ears and hearing new sounds;...
  • Page 5 Hearing instrument model: Model 60: Battery size 10 Model 61: Battery size 312 Model 62: Battery size 312 Receiver tube length: Dome size: Left serial number: Right serial number:...
  • Page 6 micro receiver-in-the-ear (Rie) hearing mini Receiver in-the-ear (Rie) hearing instruments with size 10a battery are instruments of type ve312 with FCC ID: available in the following variants: X26VE312, IC number 6941C-VE312 and size 312 battery are available in the following AL960-DR, AL760-DR, AL560-DR variants: ALT960-DR...
  • Page 7: Table Of Contents

    Getting started ......10 Using ReSound hearing instruments with On/Off function ......10 smart phone apps .
  • Page 8: Description Of The Hearing Instruments

    1. Receiver tube 2. Receiver Open Dome 61 models 3. Receiver Tulip Dome (type SY312e 4. Receiver Power Dome and SY312) 5. RIE mould 60 models 6. Sports lock Battery compartment 8. Receiver 9. Push button 10. Volume Control (optional) 11.
  • Page 9 62 models (Indentification number for the (type MRIE) 9, 10 SY312e and SY312 devices) ReSound LiNX device...
  • Page 10: Getting Started

    Getting started On/Off function 1. When the battery door is closed, the hearing instrument turns on, and the default program will be activ ated. 2. To turn off the hearing instrument, open the battery door. Use your fingernail to pull it open. SmartStart Hearing instruments can be turned on once you have placed them on your ears.
  • Page 11: Low Battery Indicator

    After this, your hearing instrument and ReSound Unite Remote Control will continue to work as usual, but you will not be able to use your ReSound Unite TV Streamer, Phone Clip and Mini Microphone. At some point the battery level will not support the remote control either and you will once again hear the descending tones.
  • Page 12: Sports Lock

    Sports lock The sports lock will be applied or adjusted by your hearing care professional. Inserting/Removing hearing instruments Insertion (custom RIE and UP moulds) 1. Hold the RIE mould between your thumb and index finger and position its sound outlet in your ear canal. 2.
  • Page 13 Insertion (domes) 1. Hold the receiver tube where it bends, and gently place the dome into the ear canal. Push the dome far enough into the ear canal so that the receiver tube lies flush with the side of the head.
  • Page 14: Program And Multi-function Buttons

    Program and Multi-Function buttons If you have a hearing aid with a program button or multi-function button, this will allow you to use up to four different listening programs, each of them suitable for certain situations. Program button (61 models only) Multi-function button (62 models only) Your hearing care professional can fill out the following table for you.
  • Page 15 When using the program or multi-function buttons to switch programs, each press will move the instrument to the next program. For example, if it was in program 1 it will switch to program 2, if it was in program 2 it will switch to program 3 etc.
  • Page 16 If necessary, your hearing care practitioner can change these settings and fill in the following table to indi- cate the new settings: Multi-function button action Default setting New setting Short press up Increases volume Short press down Decreases volume Long press up (3 seconds) Changes programs Long press down (3 seconds Activates streaming...
  • Page 17: Flight Mode

    Flight mode* (Wireless models only) When boarding a flight or entering an area where RF transmitters are prohibited, wireless functionality must be deactivated, as it is not allowed to radiate radio signals during flights or in otherwise restricted areas. For Alera wireless hearing instruments follow the following steps to enter and leave flight mode: It is possible to disable wireless operation by opening and closing the battery compartment of the hearing instrument while at the same time pressing the push button.
  • Page 18 Note: It is important to wait an additional 15 seconds after wireless function resumes before open- ing and closing the battery compartment again for any reason. If the battery compartment is opened and closed during this 15 second window, flight mode will resume.
  • Page 19: Telephone Use

    Telephone use If your hearing instruments are fit with a receiver open dome or receiver tulip dome, you can probably use the telephone as you normally would by holding it up to your ear canal opening. If your hearing instruments are fit with a receiver power dome or RIE or UP mould, finding the optimal position for hold- ing a telephone while using a hearing instrument may require practice for some individuals, and one or more of the following suggestions may be helpful.
  • Page 20: Listen To Radio Or Tv

    ® (ReSound LiNX) ReSound LiNX is a Made for iPhone instrument and allows for direct communication and control with an iPhone, iPad, or iPod touch. For assistance in pairing and using these products with your ReSound LiNX device, please contact your hearing care professional or visit our support site at resound.com/mfisupport.
  • Page 21 ear, the hearing instrument automatically returns to the previous listening programme. Placement of PhoneNow magnets Place PhoneNow magnet on your telephone receiver to allow operation of the PhoneNow function. In order to place PhoneNow magnet properly: 1. Clean the telephone receiver thoroughly. 2.
  • Page 22: Telecoil (optional)

    To avoid the issue, please move the magnet to another place on the telephone receiver. 4. Only use magnets supplied by ReSound. Telecoil (optional) If equipped, a telecoil can be activated by your hearing care professional and accessed through one of the additional programmes.
  • Page 23: Tele-loop Systems

    Tele-loop systems Many places, such as theatres, houses of worship, and schools are equipped with tele-loop systems. When using a telecoil programme with tele-loop systems, sound is picked up directly and may improve speech understanding. If there is no sound from the hearing instruments in a tele-loop system and with a telecoil programme activated, the tele-loop system may not be turned on or is not operating correctly.
  • Page 24: Care And Maintenance

    2. Once in place, move the boot in the direction of the battery compartment. 3. Gently click the audio boot onto the hearing instrument. Disconnecting audio boots 4. Press and hold the button on the front side of the audio boot. 5.
  • Page 25: Daily Maintenance

    3. Avoid rough handling of hearing instruments or dropping them on hard surfaces or floors. 4. Do not leave hearing instruments in or near direct heat or sunlight, such as in a hot, parked car, as excessive heat can cause damage or deform the casing. 5.
  • Page 26: The Receiver Tube

    The receiver tube The receiver tube contains the wiring to the receiver which delivers the sound to the ear canal. It is important that the receiver tube and the receiver dome/RIE mold fits correctly in your ear. If the receiver tube or the receiver dome/RIE mould irritates your ear in any way and prevents you from wearing your hear ing instru- ment, please contact your hearing care pro fessional.
  • Page 27: Changing Wax Guard For Receiver Tube

    Changing wax guard for receiver tube For NP receivers: 1. Clean any debris from the old waxguard. 2. Insert the wand into the old waxguard. 3. Twist the wand with the waxguard in a clockwise direction to ensure it is attached to the wand. 4.
  • Page 28: How To Apply Domes

    It is recommended that your hearing care professional change domes, as incorrect dome replacement could result in injury. ReSound standard domes 1. Push the new dome over the receiver. 2. Make sure that the new dome is properly and securely mounted.
  • Page 29: Using Resound Hearing Instruments With Smart Phone Apps

    Intended use of smart phone apps: GN ReSound smart phone apps are intended to be used with GN ReSound wireless hearing aids. GN Re- Sound smart phone apps send and receive signals from the GN ReSound wireless hearing aids via smart phones for which the apps have been developed.
  • Page 30: General Precautions

    8. Use only original GN ReSound consumables e.g. tubes and domes. Never attempt to modify the shape of the hearing instrument, ear-moulds, or tubing yourself. 9. Do only connect ReSound hearing instruments to ReSound accessories intended and qualified to be used with ReSound hearing instruments.
  • Page 31 * ReSound wireless devices operate in the frequency range of 2.4 GHz - 2.48 GHz. * ReSound wireless devices include a RF transmitter that operates in the range of 2.4 GHz - 2.48 GHz. * For use of wireless functionality only use ReSound Unite accessories. For further guidance regarding e.g.
  • Page 32: Tinnitus Sound Generator (tsg) Module

    Tinnitus Sound Generator (TSG) module Intended use for the TSG module Your ReSound hearing instruments may also include the Tinnitus Sound Generator function, a tool for generating sounds to be used in tinnitus management programmes to relieve suffering from tinnitus.
  • Page 33: Tsg Precautions

    If your tinnitus troubles you only in quiet environments, your doctor, audiologist or hearing healthcare pro- fessional can set the TSG Module so that it becomes audible exclusively in such surroundings. The overall sound level can be adjusted via an optional volume control. Your doctor, audiologist or hearing healthcare professional will review with you the need for having such a control.
  • Page 34: The Scientific Concepts That Form The Basis For The Device

    The scientific concepts that form the basis for the device The TSG Module provides sound enrichment with the aim of surrounding the tinnitus sound with a neutral sound which is easily ignored. Sound enrichment is an important component of most approaches to tin- nitus management, such as Tinnitus Retraining Therapy (TRT).
  • Page 35: Prescription Use Of This Tsg Hearing Instrument

    Prescription use of this TSG hearing instrument The TSG module should be used as prescribed by your doctor, audiologist or hearing healthcare profes- sional. In order to avoid permanent hearing damages, the maximum daily usage depends on the level of the generated sound.
  • Page 36: Tsg Warning To Hearing Healthcare Professionals

    a tool to generate sounds to be used with appropriate counselling and/or in a tinnitus management program to relieve patients suffering from tinnitus. TSG warning to hearing healthcare professionals A hearing healthcare professional should advise a prospective sound generator user to consult promptly with a licensed physician (preferably an ear specialist) before getting a sound generator if the hearing healthcare professional determines through inquiry, actual observation, or review of any other available information concerning the prospective user that the prospective user has any of the following conditions:...
  • Page 37: Battery Warning Information

    Battery warning information Batteries, although very small, contain dangerous substances, and should be disposed of carefully. This is for the safety of you and the environment. Please note: 1. Do not attempt to recharge batteries (Zinc Air) which are not specifically designated as rechargeable because they may leak or explode.
  • Page 38: Warning To Hearing Aid Dispensers

    Warning to hearing aid dispensers (US Only) A hearing aid dispenser should advise a prospective hearing aid user to consult promptly with a licensed physician (preferably an ear specialist) before dispensing a hearing aid if the hearing aid dispenser de- termines through inquiry, actual observation, or review of any other available information concerning the prospective user, that the prospective user has any of the following conditions: (i) Visible congenital or traumatic deformity of the ear.
  • Page 39: Children With Hearing Loss

    Following the medical evaluation, the physician will give you a written statement that states that your hear- ing loss has been medically evaluated and that you may be considered a candidate for a hearing aid. The physician will refer you to an audiologist or a hearing aid dispenser, as appropriate, for a hearing aid evalu- ation.
  • Page 40: Troubleshooting Guide

    Troubleshooting Guide Symptom cauSe No sound Not turned on Dead battery Battery door will not close Blocked RIE mould or tube Blocked wax filter Not loud enough Incorrect RIE mould placement Blocked RIE mould or dome Change in hearing sensitivity Excessive ear wax Volume set too low...
  • Page 41 poSSIBLe RemeDy Turn on by closing the battery door Replace battery Insert battery properly Clean RIE mould or tube Replace wax filter or consult your hearing care professional Reinsert RIE mould Clean RIE mould, replace dome, replace filter Consult your hearing care professional Consult your hearing care professional Consult your hearing care professional...
  • Page 42 Troubleshooting Guide Symptom cauSe Excessive whistling / Incorrect RIE mould placement feedback Incorrect dome placement Excessive ear wax Feedback control may need adjustment RIE mould tubing worn or damaged Hearing instrument settings not optimal Sound distorted / Weak battery not clear Improper RIE mould or dome fit Hearing instrument damaged Hearing instrument settings not optimal...
  • Page 43 poSSIBLe RemeDy Re-insert RIE mould carefully Re-insert dome Consult your hearing care professional Consult your hearing care professional Consult your hearing care professional Consult your hearing care professional Replace battery Consult your hearing care professional Consult your hearing care professional Consult your hearing care professional For Alera devices with push button: Open and close the battery compartment.
  • Page 44: Technical Data

    Technical data Micro and Mini RIE—NP receiver MAXIMUM OUTPUT (OSPL 90) Models: AL960-DR, AL760-DR, AL560-DR, AL961-DRW, 2cc Coupler AL761-DRW, AL561-DRW, ALT960-DR, ALT961-DRW Open Closed Reference test gain (60 dB SPL input) Full-on gain (50 dB SPL Input) Maximum output (90 dB SPL input) dB SPL dB SPL Frequency (Hz)
  • Page 45 Micro and Mini RIE—HP receiver Models: AL960-DR, AL760-DR, AL560-DR, AL961-DRW, AL761- MAXIMUM OUTPUT (OSPL 90) DRW, AL561-DRW, ALT960-DR, ALT961-DRW 2cc Coupler 2cc Coupler Open Closed Reference test gain (60 dB SPL input) Full-on gain (50 dB SPL Input) Maximum output (90 dB SPL input) dB SPL dB SPL 1000...
  • Page 46 RIE—NP receiver MAXIMUM OUTPUT (OSPL 90) 2cc Coupler Models: AL962-DVIRW, AL762-DVIRW, AL562-DVIRW, ALT962-DVIRW, ALT762-DVIRW Open Closed Reference test gain (60 dB SPL input) Full-on gain (50 dB SPL Input) Maximum output (90 dB SPL input) dB SPL dB SPL Frequency (Hz) Total harmonic distortion 500 Hz 800 Hz...
  • Page 47 RIE—HP receiver MAXIMUM OUTPUT (OSPL 90) 2cc Coupler 2cc Coupler Models: AL962-DVIRW, AL762-DVIRW, AL562-DVIRW, ALT962-DVIRW, ALT762-DVIRW Open Closed Reference test gain (60 dB SPL input) Full-on gain (50 dB SPL Input) Maximum output (90 dB SPL input) dB SPL 1000 10000 dB SPL Frequency (Hz)
  • Page 48 Micro and Mini RIE—S receiver MAXIMUM OUTPUT (OSPL 90) Models: VO960-DR, VO760-DR, VO560-DR, 2cc Coupler VO961-DRW, VO761-DRW, VO561-DRW VOT960-DR, VOT760-DR, VOT961-DRW, VOT761-DRW Open Closed Reference test gain (60 dB SPL input) Full-on gain (50 dB SPL Input) Maximum output (90 dB SPL input) dB SPL Frequency (Hz) dB SPL...
  • Page 49 Micro and Mini RIE—NP receiver MAXIMUM OUTPUT (OSPL 90) Models: VO960-DR, VO760-DR, VO560-DR, 2cc Coupler VO961-DRW, VO761-DRW, VO561-DRW VOT960-DR, VOT760-DR, VOT961-DRW, VOT761-DRW Open Closed Reference test gain (60 dB SPL input) Full-on gain (50 dB SPL Input) Maximum output (90 dB SPL input) dB SPL Frequency (Hz) dB SPL...
  • Page 50 Micro and Mini RIE—HP receiver MAXIMUM OUTPUT (OSPL 90) Models: VO960-DR, VO760-DR, VO560-DR, 2cc Coupler VO961-DRW, VO761-DRW, VO561-DRW VOT960-DR, VOT760-DR, VOT961-DRW, VOT761-DRW Open Closed Reference test gain (60 dB SPL input) Full-on gain (50 dB SPL Input) Frequency (Hz) Maximum output (90 dB SPL input) dB SPL dB SPL FULL-ON AND REFERENCE TEST GAIN...
  • Page 51 RIE—S receiver MAXIMUM OUTPUT (OSPL 90) Models: VO962-DRW, VO762-DRW, VO562-DRW 2cc Coupler VOT962-DRW, VOT762-DRW Open Closed Reference test gain (60 dB SPL input) Full-on gain (50 dB SPL Input) Maximum output (90 dB SPL input) dB SPL dB SPL Frequency (Hz) Total harmonic distortion 500 Hz FULL-ON AND REFERENCE TEST GAIN...
  • Page 52 RIE—NP receiver MAXIMUM OUTPUT (OSPL 90) Models: VO962-DRW, VO762-DRW, VO562-DRW 2cc Coupler VOT962-DRW, VOT762-DRW Open Closed Reference test gain (60 dB SPL input) Full-on gain (50 dB SPL Input) Maximum output (90 dB SPL input) dB SPL dB SPL Frequency (Hz) Total harmonic distortion 500 Hz 800 Hz...
  • Page 53 RIE—HP receiver MAXIMUM OUTPUT (OSPL 90) Models: VO962-DRW, VO762-DRW, VO562-DRW 2cc Coupler VOT962-DRW, VOT762-DRW Open Closed Reference test gain (60 dB SPL input) Full-on gain (50 dB SPL Input) Maximum output (90 dB SPL input) dB SPL dB SPL Frequency (Hz) Total harmonic distortion 500 Hz 800 Hz...
  • Page 54: Warranty And Repairs

    Mini RIE—S receiver MAXIMUM OUTPUT (OSPL 90) Models: LN961-DRW, LN761-DRW 2cc Coupler Reference test gain (60 dB SPL input) Full-on gain (50 dB SPL input) Max. Maximum output (90 dB SPL input) Max. dB SPL Frequency (Hz) 500 Hz Total harmonic distortion 800 Hz FULL-ON AND REFERENCE TEST GAIN 1600 Hz...
  • Page 55 Mini RIE—NP receiver MAXIMUM OUTPUT (OSPL 90) Models: LN961-DRW, LN761-DRW 2cc Coupler Reference test gain (60 dB SPL input) Full-on gain (50 dB SPL input) Max. Maximum output (90 dB SPL input) Max. dB SPL Frequency (Hz) 500 Hz Total harmonic distortion 800 Hz FULL-ON AND REFERENCE TEST GAIN 1600 Hz...
  • Page 56 Mini RIE—HP receiver MAXIMUM OUTPUT (OSPL 90) Models: LN961-DRW, LN761-DRW 2cc Coupler Reference test gain (60 dB SPL input) Full-on gain (50 dB SPL input) Max. Maximum output (90 dB SPL input) Max. dB SPL Frequency (Hz) 500 Hz Total harmonic distortion 800 Hz FULL-ON AND REFERENCE TEST GAIN 1600 Hz...
  • Page 57 Mini RIE—UP receiver MAXIMUM OUTPUT (OSPL 90) Models: LN961-DRW, LN761-DRW 2cc Coupler Reference test gain (60 dB SPL input) Full-on gain (50 dB SPL input) Max. Maximum output (90 dB SPL input) Max. dB SPL Frequency (Hz) 500 Hz Total harmonic distortion 800 Hz FULL-ON AND REFERENCE TEST GAIN 1600 Hz...
  • Page 58: Temperature Test, Transport And Storage Information

    Warranty and repairs ReSound provides a warranty on hearing instruments in the event of defects in workmanship or materials, as described in applicable warranty documentation. In its service policy, ReSound pledges to secure func- tionality at least equivalent to the original hearing instrument. As a signatory to the United Nations Global Compact initiative, ReSound is committed to doing this in line with environment-friendly best practices.
  • Page 59 Equipment includes RF transmitter Product is a Type B applied part ReSound LiNX is compatible with iPhone 5s, iPhone 5c, iPhone 5, iPad Air, iPad (4th generation), iPad mini with Retina display, iPad mini and iPod touch (5th generation) using iOS 7.X or later. Apple, the Apple logo, iPhone, iPad and iPod touch are trademarks of Apple Inc., registered in the...
  • Page 60 ReSound North America ReSound Canada 8001 Bloomington Freeway 303 Supertest Road Bloomington, MN 55420 Toronto, Ontario M3J 2M4 1-888-735-4327 1-888-737-6863 consumerhelp@gnresound.com ReSound Government Services 8001 Bloomington Freeway Bloomington, MN 55420 1-800-392-9932 VAinfo@gnresound.com...

This manual is also suitable for:

61 series62 seriesSy312MrieSy312eVe312

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