Practice and a positive attitude are important in learning to use hearing instruments. Your ReSound instru- ments have been adjusted according to your individual hearing loss and needs. Some people adjust quickly to wearing hearing instruments in their ears and hearing new sounds;...
Hearing instrument model: Model VE10 VE30 VE50 Battery size Tube type: Dome size: Left serial number: Right serial number: 400038000-GB-12.01-Rev.B.indd 3 26-03-2012 09:14:14...
Getting started On/Off function 1. When the battery door is closed, the hearing instrument turns on, and the default program will be activ ated. 2. To turn off the hearing instrument, open the battery door. Many individuals can use their fingernail to pull it open. Tip: Whenever the hearing instruments are not in use, remember to open the battery doors to avoid unnecessary battery consumption.
smartstart Hearing instruments can be turned on once you have placed them in your ears. If you prefer to turn them on just prior to placing them in your ears, your hearing care professional can activate a function called SmartStart. This function will delay the time in which the hearing instruments turn on by ten seconds after the battery compartment is closed.
Inserting/replacing the battery 1. Open the battery door completely by using your fingernail. 2. Remove the used battery if present. Insert the new battery with the positive side in the correct position. The battery door has a ‘+’ indicator to help determine the correct inser- tion.
low battery indicator Your hearing care professional can set your hearing instrument to give an acoustical indication when the battery is reaching its end of life. The hearing instrument will reduce amplification and emit a melody if battery power gets too low. This signal will recur every five minutes until the hearing instrument automatically switches off.
Inserting/removing hearing instruments Insertion (CIC, ITC, and ITE) 1. Hold the hearing instrument between your thumb and index finger, either above and below or on the sides. 2. Place the sound outlet portion into your ear canal. Twist the hearing instrument slightly back and forth until it sits well and comfortably inside your ear.
By experimenting, an easier method may be discovered. With proper insertion, hearing instru- ments should fit snugly but comfortably. If hearing instruments cause irritation of the ears, contact your hearing care professional. Never attempt to modify the shape of the hearing instru- ment yourself.
Removal (CIC) 1. Hold the removal cord with your thumb and index finger and pull outward. 2. Hold the edges of the hearing instrument with your thumb and forefinger and pull outward while slightly rotating your hand forward. Note: Consult your hearing care professional if you have difficulty removing the hearing instruments.
operation of the hearing instrument Volume control (ITC and ITE models) The volume control will allow the volume of hearing instruments to be increased or decreased. 1. To increase the volume, rotate the volume control forward (towards your face when you are wearing the hearing instruments).
Programme button Depending on your experience level with hearing instruments, individual hearing needs, and the type of listening environments you experience, your hearing care professional may activate ad- ditional programmes in the hearing instrument. If additional programmes have been activated, the following list explains how they work.
Programme Description of when to use 400038000-GB-12.01-Rev.B.indd 19 26-03-2012 09:14:23...
telephone use Finding the optimal position for holding a tele phone may require practice for some individuals, and one or more of the following suggestions may be helpful. 1. Hold the telephone as you would normally. 2. Hold the telephone towards the top of the ear (closer to where the microphones are). 3.
4. Any whistling may also be decreased by holding the telephone slightly away from the ear. 5. Depending on your individual needs, your hearing care profes- sional may activate a programme specifically for telephone use. 400038000-GB-12.01-Rev.B.indd 21 26-03-2012 09:14:26...
telecoil (optional on some ItC and Ite models) If equipped, a telecoil can be activated by your hearing care professional and accessed through one of the additional programmes. A telecoil picks up a telephone’s magnetic signal and con- verts it to sound. An optional telephone programme may help to improve speech understanding on the telephone.
Placement of PhoneNow magnets While some telephone receivers produce a magnetic field strong enough to activate the Phone Now function, other telephone receivers require an additional magnet to be placed on the tele- phone receiver. In order to place the PhoneNow magnet properly: 1.
PhoneNow usage Telephones can be used in a normal manner. A beep signal will indicate that the PhoneNow feature has automatically switched the hearing instrument to your telephone program. Initially, you may need to move the telephone receiver slightly to find the best position for reliable PhoneNow activation and good hearing on the telephone.
To avoid the issue, please move the magnet to another place on the telephone receiver. 2. Only use magnets supplied by GN ReSound tele-loop systems Many places, such as theatres, houses of worship, and schools are equipped with tele-loop systems.
a tele-loop system and with a telecoil programme activated, the tele-loop system may not be turned on or is not operating correctly. If a facility is not equipped with a tele-loop system, sitting as close as possible to the front may be helpful. Care and maintenance Your hearing instrument is protected by a layer of protective, hydrophobic nanocoat material.
5. Do not wear your instrument while showering, swimming, in heavy rain or in a moist atmos- phere such as a steam bath or sauna. 6. If your instrument does get wet, or if it has been exposed to high humidity or perspiration, it should be left to dry out overnight with the battery out and the battery compartment open.
replacing wax filters Custom hearing instruments may have wax filters that protect against wax and moisture. It is recommended that these are changed as needed. To change these filters, the following steps are needed: 1. Brush the sound outlet area with the sound outlet pointed down. 2.
GN ReSound Hearing Instruments are subjected to various tests in temperature and damp heating cycling between -25C (-13F) and +70C (+158F) according to internal and industry stan- dards.
5. Use only original ReSound consumables e.g. tubes and domes. 6. Only connect ReSound hearing instruments to ReSound accessories intended and quali- fied to be used with ReSound hearing instruments. 7. Never attempt to modify the shape of the hearing instrument, ear-moulds, or tubing yourself.
General warnings 1. Consult a hearing care professional if you discover a foreign object in your ear canal, if you experience skin irritation, or if excessive ear wax accumulates with the use of the hearing instrument. 2. Different types of radiation, from e.g. NMR, MRI, or CT scanners, may damage hearing in- struments.
4. Do not allow others to use your hearing instruments. This may cause damage to the hear- ing instruments or to the hearing of the other individual. 5. Instrument usage by children or mentally challenged persons should be supervised at all times to ensure their safety.
battery warning information Batteries, although very small, contain dangerous substances, and should be disposed of care- fully. This is for the safety of you and the environment. Please note: 1. DO NOT attempt to recharge standard zinc air batteries. They may leak or explode. 2.
troubleshootING GuIde SYMPTOM CAUSE No sound • Not turned on • Dead battery • Battery door will not close • Blocked wax filter 400038000-GB-12.01-Rev.B.indd 34 26-03-2012 09:14:27...
POSSIBLE REMEDY • Turn on by closing the battery door • Replace battery • Insert battery properly • Replace wax filter or consult your hearing care professional 400038000-GB-12.01-Rev.B.indd 35 26-03-2012 09:14:27...
troubleshootING GuIde SYMPTOM CAUSE Not loud • Incorrect hearing instrument placement enough • Blocked sound outlet filter • Change in hearing sensitivity • Excessive ear wax • Volume set too low 400038000-GB-12.01-Rev.B.indd 36 26-03-2012 09:14:27...
POSSIBLE REMEDY • Reinsert hearing instrument carefully • Change filter or consult your hearing care professional • Consult your hearing care professional • Consult your physician • Increase the volume control if available or consult your hearing care professional 400038000-GB-12.01-Rev.B.indd 37 26-03-2012 09:14:27...
troubleshootING GuIde SYMPTOM CAUSE Excessive • Incorrect hearing instrument placement whistling / feedback • Excessive ear wax • Feedback control may need to be adjusted • Hearing instrument settings not optimal 400038000-GB-12.01-Rev.B.indd 38 26-03-2012 09:14:27...
POSSIBLE REMEDY • Re-insert hearing instrument carefully • Consult your physician • Consult your hearing care professional • Consult your hearing care professional 400038000-GB-12.01-Rev.B.indd 39 26-03-2012 09:14:27...
troubleshootING GuIde SYMPTOM CAUSE Sound distorted / • Weak battery not clear • Improper hearing instrument fit • Hearing instrument damaged • Hearing instrument settings not optimal If there are any other problems not mentioned in this guide, please contact your hearing care professional. 400038000-GB-12.01-Rev.B.indd 40 26-03-2012 09:14:27...
POSSIBLE REMEDY • Replace battery • Consult your hearing care professional • Consult your hearing care professional • Consult your hearing care professional 400038000-GB-12.01-Rev.B.indd 41 26-03-2012 09:14:27...
As a signa- tory to the United Nations Global Compact initiative, ReSound is committed to doing this in line with environment-friendly best practices. Hearing instruments therefore, at ReSound discretion, may be replaced by new products or products manufactured from new or serviceable used parts, or repaired using new or refurbished replacement parts.
Faceplate/Electronics by: GN ReSound A/S Any issues relating to the EU Medical Device Directive 93/42/EEC should be directed to GN ReSound A/S. 400038000-GB-12.01-Rev.B.indd 47 26-03-2012 09:14:28...
Worldwide Headquarters United Kingdom Australia New Zealand GN ReSound A/S GN ReSound Ltd. GN ReSound Pty. Ltd. GN ReSound (NZ) Ltd. Lautrupbjerg 7 Kirtlington Business Centre Unit R1 Regents Park Estate Ground Floor, North Entrance DK-2750 Ballerup, Denmark Portway 391 Park Road 4 Fred Thomas Drive Tel.: +45 45 75 11 11...