Faqs - Tenda teg2124t User Manual

3 FAQs

This section provides solutions to problems that may occur during installation and operation of the
device. Read the following if you are running into problems.
If your problem is not covered here, please feel free to go to
email your problems to:
than happy to help you out as soon as possible.
1. Q: I cannot access the device's management interface. What should I do?
l
Make sure the power LED on the device's front panel is on.
l Make sure Ethernet cables are connected properly.
l Verify that your PC's TCP/IP settings are configured correctly. If you select the "Use the
following IP address" option, set your PC's IP address to any IP address between
192.168.2.2~192.168.2.254. Or you can select the "Obtain an IP address automatically" option.
l
Try a different browser or delete your existing browser's cache and cookies.
l
Check the IP address you entered in your browser. It should be http://192.168.2.1.
l
Open your browser and click Tools -> Internet Options -> Connections -> LAN Settings,
uncheck the Use a proxy server for your LAN option.
l
Press the reset button on the device with a needle for 10seconds to restore factory default
settings and then re-access the device.
2. Q: I changed the login password and unfortunately forget it. What should I do?
Press the reset button on the device with a needle for 10seconds to restore factory default
settings.
3. Q: My computer shows an IP address conflict error after having connected to the device.
What should I do?
l
Make sure there are no other DHCP servers on your LAN or other DHCP servers are
disabled.
l
Make sure the device's LAN IP is not used by other devices on your LAN. The device's default
LAN IP address is 192.168.2.1.
l
Make sure the statically assigned IP addresses to the PCs on LAN are not used by others
PCs.
support@tenda.com.cn
100
www.tendacn.com
or support02@tenda.com.cn. We will be more
IV Appendix
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