Problem Solving - Crestron Prodigy System User Manual

Crestron

Problem Solving

System User Guide – DOC. 7007B
Troubleshooting
The following table provides corrective action for possible trouble situations.
If further assistance is required, please contact your Crestron Prodigy dealer.
PMC2 Troubleshooting
TROUBLE POSSIBLE CAUSE(S)
System does not PTX3 battery power is
respond to PTX3 low.
button presses.
P-TSTATRF does P-TSTATRF Battery
not respond to power is low.
system
commands.
Controlled media Device is not
device does not synchronized with
function as Prodigy System. For
expected. example, AV receiver is
set to the wrong input or
display device is turned
off.
Further Inquiries
If you cannot locate specific information or have questions after reviewing
this guide, please contact your Crestron Prodigy dealer.
®
Prodigy System
CORRECTIVE ACTION
Place the PTX3 in its docking
station/charger to recharge
the batteries.
Replace the batteries.
Manually set device to
desired setting. For example,
push the correct input button
on the AV receiver or turn on
the display device.
Prodigy System: PMC2 • 137