While On An Active Call; Placing A Call On Hold; Transferring A Call - Nortel 2001 User Manual

While on an active call

While on an active call
Use the following features during an active call:
• "Placing a call on hold" on page 34
• "Transferring a call" on page 34
• "Using Timed Reminder Recall" on page 35
• "Using Call Park" on page 36
• "Recording a Calling Party Number" on page 38
• "Tracing a malicious call" on page 38

Placing a call on hold

Use the Hold feature when talking on one line and another call arrives on
a second line. Retain the original call by putting it on hold and then
answer the second call.
To place a call on hold:
(Hold)
To retrieve a call on hold:
(Line)

Transferring a call

Use the Transfer feature to redirect a call to the appropriate person.
34
Hold
Press the key.
Line
Press the (DN) key.