Chapter 4
Troubleshooting your interactive flat
panel
Locating the serial number
Resolving common touch control and resolution issues with Windows and Mac operating
systems
Resolving image issues
This chapter provides information necessary for solveing simple issues that occur with your
interactive flat panel. If issues persist, or aren't covered in this chapter, contact SMART Support
(smarttech.com/support) or your authorized SMART reseller (smarttech.com/where).
Locating the serial number
If you contact SMART Support, you might be asked to provide the interactive flat panel's serial
number. The serial number is located under the front right bezel.
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