Resolving Common Touch Control And Resolution Issues With Windows And Mac Operating Systems - SMART E70 Setup And Maintenance Manual

CHAPTER 4
TROUBLESHOOTING YOUR INTERACTIVE FLAT PANEL
Resolving common touch control and resolution
issues with Windows and Mac operating systems
Problem
Resolution and/or touch
inaccuracies
NOTE
The recommended
resolutions for the
SMART E70 interactive flat
panel are:
1920 × 1080 and
l
1280 × 720
l
See Recommended
computer screen resolution
in this guide for more
information and settings.
The interactive flat panel
doesn't turn on.
20 smarttech.com/kb/170534
Cause
The display's resolution is not
set to the recommended
setting.
The interactive flat panel isn't
connected to a power source.
The interactive flat panel is in
Sleep mode.
Solution
Press the Auto
button on
the remote control. This adjusts
the image to match the settings
the display adapter is sending.
In most cases this will help or
solve touch issues. You can
manually adjust display settings
if needed. See Configuring
your computer's screen
resolution.
Connect your interactive flat
panel to a power outlet.
Press the Power button on the
menu control panel or on the
remote control.