Resetting The Media Station To Factory Defaults - Avaya E159 Installing And Maintaining

The media station restarts with the previous version of firmware.

Resetting the media station to factory defaults

About this task
Use this task to reset the media station to the factory defaults. Do this only when directed by support
personnel to troubleshoot problems with the media station.
To reset the media station to factory defaults, you can perform one of the following procedures:
• Use an option on the media station app. Try this method first.
• Perform a series of button pushes on the media station hardware. Use this method only if the
media station app is not working or cannot reset the media station.
Caution:
When you reset the media station to factory defaults, you lose all your SIP account settings.
You must readminister your account settings after the media station resets.
Procedure
1. Perform the following actions to reset your media station using the media station app:
a. Open Settings > Avaya Media Station.
b. Tap Factory Defaults.
The app displays a message asking whether you want to restore your media station to
factory defaults.
c. Tap Yes to start the reset. Tap No to cancel the reset.
2. Perform the following actions to reset your media station using button pushes on the media
station:
a. Turn off the media station or remove power by unplugging the AC adapter.
b. Press and hold the Call/Volume button.
c. Turn on the media station or plug in the AC adapter.
d. When the Mute icon flashes or the display shows System Check, release the Call/
Volume button.
e. Turn the Call/Volume button about one click to the right.
Do one of the following actions:
• On the E159, confirm that the display shows Factory Reset.
• On the E169, verify that the Mute and Voice Mail icons are flashing one time each. If
the Voice Mail icon is flashing more than once, turn the Call/Volume button counter
to the right or left until you see the Voice Mail icon flash one time.
f. Push the Call/Volume button one time.
February 2015 Installing and Maintaining the Avaya E159 and E169 IP Media Stations
Comments? infodev@avaya.com
Resetting the media station to factory defaults
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