Konica Minolta bizhub C550 User Manual page 373

Troubleshooting
Finisher
Z fold-
ing unit
If any message other than those listed above appears, perform the operation
described in the message.
If the problem is not corrected after the described operation is performed,
contact your service representative.
C550
Symptom
The finisher cannot be
used.
The pages cannot be
stapled.
The staple is incor-
rectly positioned by
90 degrees.
The pages that were
fed out were not uni-
formly loaded and the
punched holes or sta-
ples are incorrectly
positioned.
Even though a Punch
setting was selected,
holes are not
punched. (when the
punch kit is installed
on the finisher)
The Z folding unit
does not operate.
Possible cause
Is no power supplied to the
connector?
Have the staples run out?
Is the staple position cor-
rectly specified?
Is the paper curled?
Is there a gap between the
lateral guides in the paper
tray and the sides of the pa-
per?
Did the message "Empty
punch scraps box." appear?
Is the power supply plug in-
serted correctly into the out-
let?
Remedy
Check that the cord is cor-
rectly inserted into the con-
nector.
Replace the staple cartridge.
(See p. 8-34.)
Specify the desired position
for stapling. (See p. 2-85.)
Remove the paper from the
paper tray, turn it over, and
then load it again.
Slide the lateral guides in the
paper tray against the sides
of the paper so that there is
no gap.
Empty the punch scrap box.
(See p. 8-51)
Correctly insert the power
supply plug into the electri-
cal outlet.
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