When Other Messages Appear - Ricoh MP 501SPF User Manual

10. Troubleshooting

When Other Messages Appear

Message
"Firmware update will start.
Press [OK]. It will start
automatically after 30
seconds have elapsed."
"Cannot connect with the
wireless card. Turn the main
power switch off, then check
the card."
(A "wireless LAN board" or
"Bluetooth interface unit" is
referred to as a "wireless
card".)
"Cannot connect with the
Bluetooth interface. Check
the Bluetooth interface."
"Failed to read the PDF file."
214
Cause
Automatic firmware update
is activated and it is time for
an automatic update.
• The wireless LAN
board was not inserted
when the machine was
turned on.
• The wireless LAN
board was pulled out
after the machine was
turned on.
The settings are not updated
although the unit is detected.
• The Bluetooth interface
unit was installed while
the machine was turned
on.
• The Bluetooth interface
unit was removed while
the machine was turned
on.
There is a possibility that the
PDF version is not supported
by the browser's PDF viewer
or an unsupported
encryption level is specified.
Solution
• If you want to start the firmware
update, press [OK], or let it start
automatically after 30 seconds.
• If you do not want to start the
firmware update, press [Cancel]
before 30 seconds have elapsed.
• Do not turn off the power switch
during the firmware update.
Turn off the power, and then check the
wireless LAN board is inserted
correctly. After this, turn on the power
again. If the message appears again,
contact your service representative.
Turn off the power, and then confirm
that the Bluetooth interface unit was
installed correctly. After this, turn on the
power again. If the message appears
again, contact your service
representative.
With this machine's browser PDF files
other than those whose versions and
encryption levels are specified below
cannot be viewed.
• PDF version: 1.3-1.7
• PDF encryption level: 128Bit AES
or 256Bit AES