Ricoh MP 501SPF User Manual page 172

10. Troubleshooting
Problem
When printing to envelopes,
the envelopes may be fed in
together, or the envelopes
may not be fed.
Cannot print in duplex
mode.
Cannot print in duplex
mode.
The machine does not turn
off in 4 minutes after the
main power is turned off.
An error has occurred when
the Address Book is
changed from the display
panel or Web Image
Monitor.
170
Cause
The envelopes are curled.
You have selected a paper
tray that is not set for duplex
printing.
You have selected a paper
type that cannot be used for
duplex printing.
The machine cannot perform
the shutdown procedure.
The Address Book cannot be
changed while you delete
the multiple stored
documents.
Solution
Make sure you fully flatten curled
envelopes before you load them. Do
not stack envelopes over the specified
limit for the paper tray. If misfeeds still
occur after the envelopes have been
flattened, load envelopes on the tray
one at a time and print them
individually. For details about how to
load envelopes, see page 153
"Envelopes".
Change the setting for "Apply Duplex"
in "Tray Paper Settings" to enable
duplex printing for the paper tray. For
details about setting "Apply Duplex",
see "Tray Paper Settings", Connecting
the Machine/ System Settings.
In "Tray Paper Settings", select a paper
type that can be used for duplex
printing. For details about setting
"Paper Type", see "Tray Paper
Settings", Connecting the Machine/
System Settings.
Repeat the shutdown procedure. If the
machine does not turn off, contact your
service representative.
Wait a while, and then retry the
operation.