Web - Palm TREO 680 User Manual

11
C O M M O N Q U E S T I O N S
I can't send or receive multimedia
messages
Make sure your phone is turned on (see
•
Turning your phone on and off).
Contact your wireless service provider
•
to verify that your plan includes
multimedia messaging services (MMS),
that these services have been correctly
activated, and that they are available at
your location. Your wireless service
provider should be able to tell you if
multimedia messaging services have
been experiencing transmission delays.
Delays can also occur between the time
that a message is sent and the time it is
received.
Make sure that either of the following
•
icons appears in the title bar of the Main
tab:
these icons, data services are not
available in your current location and you
cannot exchange multimedia messages.
Verify with the recipient that the
•
receiving device can handle multimedia
messages.
If a message arrives but does not
•
display an alert, perform a soft reset
(see Performing a soft reset).
238
W E B
. If you do not see either of

Web

I can't tell if data services are available
When your phone is on, icons appear in the
title bar in the Main tab in the Phone
application to indicate whether data
services are available and whether a data
connection is active. Make sure that either
of the following icons appears in the title
bar of the Main tab:
see either of these icons, data services are
not available in your current location and
you cannot connect to the Internet.
My smartphone won't connect to the
Internet
Your smartphone supports GPRS and
EDGE wireless data networks. To connect
to the Internet, you must subscribe to and
activate data services with your wireless
service provider, and you must be in a
location with data coverage.
1 Press and hold Power/End
turn off your phone. Then press
and hold the same button to turn it back
on again.
. If you do not
to