Avaya 3616 Installation And Configuration Manual page 40

3616/3626 Wireless IP Telephone
Installation and Configuration Guide
Message
No Call Server IP
or
No Call Server
(when apparently
valid IP, but no
response to the
GRQ/RRQ
process)
The No Call Server
message may
include an error
indication
No Extension
No Host IP
No IP Address
No Net Access
No Net Found
No Reg Domain
No SVP IP
40
Description
Wireless Telephone not administered
on the Avaya Call Server
The Avaya Call Server is not working
No LAN connection at the AP or the
Avaya Call Server
Wireless Telephone can't locate the
Avaya Call Server
An extension has not been entered
for the Wireless Telephone.
The Wireless Telephone is configured
for "static IP" (as opposed to "use
DHCP") and no valid host IP address
(the Wireless Telephone's IP
address) has been entered.
Invalid IP
•
Cannot authenticate / associate
with AP
•
Incorrect WEP settings
This indicates any of the following:
•
No radio link
•
No ESSID – Autolearn not
supported (or)
Incorrect ESSID
•
Out of range
Regulatory Domain not set
The Wireless Telephone is configured
for "static IP" (as opposed to "use
DHCP") and no valid Avaya Voice
Priority Processor address has been
entered.
Action
Wireless Telephone not properly
configured. Verify that extension
and password in the Wireless
Telephone match those
administered in the Avaya Call
Server.
Verify that the Avaya Call Server is
operational. If so, follow standard
troubleshooting procedures for the
Avaya Call Server.
Verify the Avaya Call Server
connection to LAN and all APs.
IP address configuration of the
Avaya Call Server is wrong or
missing.
Enter an extension via the Admin
Menu.
Enter a valid IP address in the
configuration settings or change to
"use DHCP".
Check the IP address of the
Wireless Telephone and re-
configure if required.
Verify the AP configuration.
Verify that all the WEP settings in
the Wireless Telephone match
those in the APs.
Verify that the AP is turned on.
Verify the ESSID of the wireless
LAN and enter or Autolearn it again
if required.
Try getting closer to an AP. Check
to see if other Wireless Telephones
are working within the same range
of an AP. If so, check the ESSID of
this Wireless Telephone.
Configure the Regulatory Domain of
the Wireless Telephone
Enter a valid Avaya Voice Priority
Processor IP address in the
configuration setting or change to
"use DHCP."
555-301-107, Issue 1
July 2003