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You observe that
Problem
The hob has stopped
Residual heat indicator
operating. The hob beeps
has extinguished despite
and ER03 is displayed on
zone(s) still being hot.
the zone display
Hob top is broken, cracked
The hob has stopped
and/or chipped.
operating and the display
shows E2, ER21 or ER40
The appliance makes a
buzzing noise.
After turning on a zone, the
zone display shows
The appliance makes
The saucepans make noise
noises similar to whistles,
during cooking or your hob
hisses and pops.
makes a clicking sound
during cooking
cooking zone or multiple
The fan continues to
zones do not work.
function for a few minutes
after the hob is turned off
One or more zones display
" "
a
symbol
Should any error code show on the zone displays, or the above
steps not resolve an issue, please contact CDA Customer Care for
assistance. Contact details are on page 21.
IMPORTANT - PLEASE NOTE: In the event of any breakage, crack
or cracking – even minimal – of the vitroceramic glass, immediately
disconnect your appliance to prevent a risk of electric shock and
contact CDA Customer Care.
Possible Causes
Possible Causes
There was an overflow or
The appliance has no
an object is in contact with
power
the control panel
Stop using the appliance immediately and switch the
appliance off at the mains. Contact CDA Customer
The electronics have
Care to arrange a repair.
overheated
Buzzing noises are normal whilst the hob is in use
The cookware used is not
(inductor modules functioning) and after the hob has
suitable for induction or
been used (cooling fan in operation).
is less than 11cm on the
160mm zones, or 145mm
These noises are normal. If several cooking zones
on the 200mm zones
are used at once then the hob can make hissing
This is normal with some
or whilstling noises due to the frequencies used to
types of cookware. This is
power the inductor modules. Popping noises can
caused by the transfer of
often be heard when pans are being heated.
energy from the hob to the
cookware
The internal electronics
Cooling of the electronic
may be faulty and in need
components.
of a reset.
Working normally
The selected pan is not
suitable for use with this
hob.
What should you do?
Possible Remedy
Clean the hob or
Check the fuse and
remove the object, and
replace if blown.
begin cooking again
Allow the hob to cool
down.
See the Installation
section to check the
ventilation requirements
have been met
See the section on
cookware for induction
Nothing. There is no
risk, neither to your hob
nor to your cookware
Reset the appliance by
disconnecting it from the
mains for a few minutes
Nothing.
before reconnecting it.
See page 6 for more
information on selecting
a correct pan.
23
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