Piazzetta P963 Instructions For Installation, Use And Maintenance Manual
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Piazzetta P963 Instructions For Installation, Use And Maintenance Manual

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Pellet Stove
P963
INSTRUCTIONS FOR INSTALLATION,
USE AND MAINTENANCE

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Summary of Contents for Piazzetta P963

  • Page 1 Pellet Stove P963 INSTRUCTIONS FOR INSTALLATION, USE AND MAINTENANCE...

  • Page 2: Important Information

    In line with its policy of constant product improvement and renewal, the manufacturer may make changes without notice. This document is the property of Gruppo Piazzetta S.p.A.; no part of it may be disclosed to third parties without the written permission of Gruppo Piazzetta S.p.A.

  • Page 3: Table Of Contents

    1.11 Using an external flue 1.12 Prevention of domestic fires TECHNICAL CHARACTERISTICS AND SPECIFICATIONS Features Technical data Accessories and equipment Product identification data Dimensional diagram P963 Wiring diagram P963 FUEL PREPARING FOR INSTALLATION INSTALLATION Multifuoco System Electrical connections and controls...

  • Page 4: General Rules

    1.0 GENERAL RULES DT2010216-05 Ensure that the installation of your product conforms to all the indications given below. Fig. 1 CHIMNEY STACK SINGLE FLUEWAY OR CHIMNEY CONNECTION TO FLUE SOOT INSPECTION APERTURE FRESH AIR INTAKE END ELBOW WITH INSPECTION WINDOW MINIMUM SAFETY DISTANCES CAPACITY LOAD OF THE FLOOR DT2030321-00...

  • Page 5: Single Chimney Or Flueway

    Ø If the fl ue pipe is an incorrect size or installed other than in Deposit of creosote compliance with the above instructions, Gruppo Piazzetta DT2030050-00 DT2030188-00 S.p.A. cannot be held liable for malfunctioning of the product, damage to property or injury to persons or animals.

  • Page 6: Chimney Stack

    DT2010025-03 1.3 CHIMNEY STACK The chimney stack is a device fi tted on the top of the chimney that is designed to Fig. 7 Fig. 8 aid dispersion of the products of combustion in the atmosphere. The chimney stack must comply with the following requirements: - it must have an internal section and shape the same as the fl ue (A);...

  • Page 7: Fresh Air Intake

    DT2010539-03 1.4 FRESH AIR INTAKE To ensure trouble-free operation the stove/fi replace must have the . 12 . 13 necessary air available for combustion and this is provided through the fresh air intake. The fresh air intake must: - have a total free cross section at least equal to the size given in the paragraph “TECHNICAL DATA”;...

  • Page 8: Capacity Load Of The Floor

    Gas appliances of type B are not allowed (refer to current legislation and regulations in the place of installation). The stove or fi replace must not be used simultaneously with collective type ventilation ducts with or without extractor fan, other devices or other appliances such as: forced ventilation systems or other heating systems using ventilation to change the air.

  • Page 9: Minimum Safety Distances

    (wood panelling, beams or ceilings, etc) shown in fi gures. * = Values referred to the use of original Gruppo Piazzetta fl ue pipes; if other pipes are used, the safety fi re regulations or fi re codes of reference are applicable.
  • Page 10 It must also permit periodic cleaning of the fl ue without the need to disassemble the pipes. This type of fi tting can be bought at Piazzetta retail outlets together with the pipes.

  • Page 11: Connecting To A Conventional Chimney

    150mm. It is also recommended that you insulate the chimney fl ue (Fig. 21-22). Pipes and bends made by Gruppo Piazzetta S.p.A. are recommended WITH DAMAGED FLUE for connection to the fl ueway, since they are sized to fi t the fl ue outlet of the appliance.

  • Page 12: Using An External Flue

    DT2010232-02 1.11 USING AN EXTERNAL FLUE An external fl ue can be used provided it complies with the following Fig. 23 requirements: - use only insulated stainless steel pipes (double-lined) fi xed to the outside wall of the building (Fig. 23); - there must be an inspection opening at the base of the fl ue to permit periodic checks and maintenance;...

  • Page 13: Technical Characteristics And Specifications

    (see section “MULTIFUOCO SYSTEM”) Humidifi er: ......stainless steel, contains 20 cl water. DT2012051-00 2.2 TECHNICAL DATA P963 Unit (at rated power) (at minimum power) Rated / minimum thermal power 11.0 / 3.2...

  • Page 14: Accessories And Equipment

    DT2012008-00 2.3 ACCESSORIES AND EQUIPMENT Description NTC 10K room sensor Provided Cable Schuco IEC L=200 Provided LCD-display remote control Provided Air fl ap adjustment handle Provided Grate baffl e plate Provided Humidifi er Provided Grey silicone paint spray can Optional Pipes and elbows for connection to the fl ueway Optional Floor protection...

  • Page 15: Dimensional Diagram P963

    DT2032909-00 2.5 DIMENSIONAL DIAGRAM P963 Outlet Ø 8 Dimensions in cm H07025410 / DT2000678 – 00...

  • Page 16: Wiring Diagram P963

    DT2032981-00 2.6 WIRING DIAGRAM P963 SPEED2 SPEED1 FAN2 FUMI SCAM. COC. ACC. V2/PO AUX 2 Pos. Key to parts Pos. Key to parts N° Key to colours Emergency display Power supply with fuse (5X20 4AH250V) White Antenna Smoke sensor Yellow-green...

  • Page 17: Fuel

    - ineffi cient combustion. recommend that you use high-quality pellets. Gruppo Piazzetta S.p.A has tested and programmed its stoves and Pellets should be stored in a sheltered, dry place. can ensure best performance and trouble-free operation using...

  • Page 18: Installation

    DT2012054-00 Pursuant to current regulations on the safety of electrical equipment, you must contact a Piazzetta After-Sales Service Centre or a qualifi ed electrician for all and any work connected with installation, maintenance or servicing that involves access to electrical parts.
  • Page 19 Instructions for ducting the hot air Fig. 28 Fig. 29 • The fan kit, which propels hot air into the room, can be fi tted with two Y-elements (one for each motor) which effectively allow the hot air fl ow to be doubled up, directing it via a hose also to the rear of the stove, from where it can then be ducted to adjoining rooms.
  • Page 20 Solution 3 - Fig. 34: Fig. 34 The stove is installed in the room to be heated and the hot air fl ow ducted in three directions. A Y-element doubles up one fan outlet to duct the hot air to the front and to the rear.

  • Page 21: Electrical Connections And Controls

    DT2011890-00 5.2 ELECTRICAL CONNECTIONS AND CONTROLS Power cable (6) • The stove/fi replace comes with a power cable which must be Fig. 41 connected to a 230V/50Hz mains socket. Connection to the rear of the stove/fi replace is shown in fi g. 43. •...

  • Page 22: Installing The Y Connector (Optional)

    DT2010148-04 5.4 INSTALLING THE Y CONNECTOR (OPTIONAL) • The ducting of heat to adjoining rooms is at the user’s discretion Fig. 47 Right fan according to requirements. Left fan • The Y connector, designed to double hot air delivery, may be fi tted onto one or both fans at the time the stove is installed.

  • Page 23: Use

    If the stove is not receiving signals from the remote try bringing the remote closer to the stove. Below are listed the various functions of the remote control’s keys. GRUPPO PIAZZETTA MENU DT2030325-00 H07025410 / DT2000678 – 00...

  • Page 24: Lighting For The First Time

    NUMBER KEY / DISPLAY DESCRIPTION Key ON/OFF Allows you to start up or shut down the stove. Pressing the stand-by key and holding it down (for around 5 seconds) until KEYPAD BLOCKED Key STAND-BY appears on the display will disable the keypad. To re-enable the keypad press the stand-by key and hold it down (for around 8 seconds) until KEYPAD UNBLOCKED appears on the display.

  • Page 25: Startup And Normal Operation

    DT2010151-00 6.4 STARTUP AND NORMAL OPERATION • Before proceeding with lighting the stove: Fig. 59 Ensure that the hearth door is well closed. O F F • Check that the pellet tank is full or at least contains enough pellets for the stove to run for the desired period.
  • Page 26 During normal operation the automatic grate cleaning function activates periodically, the frequency varying according to the settings pre- C L E A N I N G programmed by Gruppo Piazzetta personnel. B R A Z I E R This procedure removes ash deposits and other buildups, which would otherwise prevent correct stove operation.
  • Page 27 SHUTDOWN Action Description Display Hold the ON/OFF key down for several C L E A N I N G Fuel loading stops, while the cooling fan and the extractor fan continue to seconds operate until the stove has cooled. B R A Z I E R •...

  • Page 28: Troubleshooting

    DT2012309-00 6.5 TROUBLESHOOTING A list of situations that could occur and instructions on what to do is given below. FAILED IGNITION Description Display The stove is in the startup phase, the readout “NO LIT” appears on the display and the warning buzzer sounds (if set).
  • Page 29 RESTARTING DURING THE SHUTDOWN PHASE Description Display SITUATION 1 The stove is in the shutdown phase and the readout CLEANING BRAZIER is on the display. W A I T The stove is restarted by the user pressing the ON/OFF key. C O O L I N G The readout “WAIT COOLING”...

  • Page 30: Control Panel

    DT2010222-07 6.6 CONTROL PANEL The stove is fi tted with a digital control panel to operate stove functions when the LCD remote control is unavailable. The various functions of the control panel are listed below. DT2030332-00 NUMBER KEY / DISPLAY DESCRIPTION Key ON/OFF Allows you to start up or shut down the product manually.

  • Page 31: Programming

    DT2012072-00 6.8 PROGRAMMING The remote control can be used to select the following functions from the main menu: • SELECT LANGUAGE LANGUAGE ENGLISH Remote control LANGUAGE ITALIANO LANGUAGE DEUTSCH LANGUAGE FRANCAIS MENU • SET CLOCK DAY MONDAY DAY TUESDAY DAY WEDNESDAY DAY THURSDAY DAY FRIDAY DAY SATURDAY...

  • Page 32: Programming The Clock

    DT2011296-00 6.9 PROGRAMMING THE CLOCK The stove leaves the factory with the clock already set. All that needs to be done, therefore, is to check that the time is precise or if any change is needed because of summer time. Correct time setting is necessary to be able to use all the functions where time is involved.

  • Page 33: Timer

    DT2010242-05 6.10 TIMER The timer allows the user to programme the stove to start up and shut down automatically without any manual intervention. Daily, weekly and weekend programmes can be selected with a maximum of two operating cycles in two separate timetable bands. For example: Cycle 1: from 6am until 9am.
  • Page 34 Function Action Display S T O P Press SELECT MENU to set the shutdown time, advancing in ten-minute jumps (for example, you want the stove to shut down at 09:00). Confi rm P R O G R A M by pressing the SET key. 0 9 : 0 0 Set shutdown time for 1...
  • Page 35 WEEK PROGRAMME Function Action Display S E T Select set chrono Press the MENU key. Using the SELECT MENU key select the SET CHRONO C H R O N O menu menu and confi rm by pressing the SET key. P R O G R A M Select week Using the SELECT MENU key select the week-programme “PROGRAM...
  • Page 36 Function Action Display S E T Set desired power for Press SELECT MENU to set the desired power (for example you want P O W E R fi rst operating cycle. power setting 1). Confi rm by pressing the SET key. Press SELECT MENU to set the desired room temperature (for example, S E T T E M P...
  • Page 37 Function Action Display Press the SELECT MENU key and select ON to enable the weekend E N A B L E programme or OFF to disable the weekend programme. Confi rm by Enable or disable pressing the SET key. If you have disabled the programme by selecting W E E K E N D weekend programme OFF and do not wish to carry out further programming, press the ESC...

  • Page 38: Fan Mode

    Function Action Display S E T Set desired Press SELECT MENU to set the desired fan speed (for example, you want Multifuoco fan speed V E N T - 1 fan speed setting 1). Confi rm by pressing the SET key. When programming for fi rst operating the timer on the stove it is not possible to set separate fan speeds.

  • Page 39: Multicomfort

    DT2010256-00 6.12 MULTICOMFORT The pellet stove is fi tted with the Multicomfort function. This works in conjunction with the Multifuoco ventilation system to improve heat distribution. It allows the room temperature to be read from the stove or from the remote control, so that the Multifuoco settings can be varied according to the requirements of the rooms to be heated.
  • Page 40 Values from 1 to 3 and the OFF option may be set for each STOP and START function. The value set from 1 to 3, added to (STOP) or taken away from (START) the programmed room temperature, defi nes a new temperature at which the STOP and START function will activate.

  • Page 41: Parameter Menu

    DT2011866-00 6.14 PARAMETER MENU The User can only interact with the LOADING AUGER and TIME METER STORAGE in the parameter menu, as described in the table below. The other parameters can only be used by an authorised service centre. LOADING AUGER When the stove is new or the pellets have been completely used up, prior to startup and ignition, carry out the LOADING AUGER function.
  • Page 42 HOUR COUNTER MEMORY Function Action Display M E N U Selection of Press the MENU key. Using the SELECT MENU key select the MENU P A R A M E T E R parameter menu PARAMETER menu and confi rm by pressing the SET key. M E M O R Y Press the SELECT MENU key and scroll through the menu until the readout Selection of hour...

  • Page 43: Enable Beep (Audio Signal)

    DT2040065-03 6.15 ENABLE BEEP (AUDIO SIGNAL) This function allows you to engage or disengage the alarm signal emitted by the stove to indicate that it has received the remote control’s commands. ENABLE BEEP (audio signal) Function Action Display E N A B L E Select enable beep Press the MENU key.

  • Page 44: Modifying The Transmission Unit

    DT2010248-04 6.17 MODIFYING THE TRANSMISSION UNIT Should two pellet stoves of the same model be installed close to each other and the remote control beam activates both simultaneously, it is possible to modify the transmission unit when the stove has been shut down by taking the following steps: SELECT UNIT Function Action...

  • Page 45: Safety Devices

    DT2012313-00 6.19 SAFETY DEVICES During operation some parts of the stove (door, handle, ceramic parts) can reach high temperatures. Remember to maintain the safety distances indicated previously. Be careful, take all due precautions and always comply with the instructions. If during operation smoke leaks from any part of the stove or the fl ue, shut the stove down immediately and ventilate the room. When the stove has cooled, check for the cause of the leak and if necessary call in specialist personnel.
  • Page 46 FLUE GAS TEMPERATURE SENSOR Description Display A sensor positioned at the fl ue gas outlet and connected to the PCB constantly monitors the working temperature allowing the stove to be used in all safety. S A F E T Y The readout “SAFETY STOVE”...

  • Page 47: Opening The Door

    STOVE ROOM TEMPERATURE SENSOR Description Display A sensor is connected to the rear of the stove; it constantly monitors the temperature in the immediate vicinity of the stove to ensure that it can be operated in all safety. The symbol “00” appears on the display in place of the room temperature. L E V E L It means that the sensor has been momentarily disconnected or accidentally dislodged.

  • Page 48: Maintenance

    DT2012056-00 Pursuant to current regulations on the safety of electrical equipment, you must contact a Piazzetta Group After-Sales Service Centre or a qualifi ed electrician for all and any work connected with installation, maintenance or servicing that involves access inside the cladding or the smoke chamber.

  • Page 49: Cleaning The Firebox

    DT2011697-00 7.3 CLEANING THE FIREBOX Once a week clean the fi rebox as follows. Fig. 63 - Remove the grate baffl e. UPPER - Remove the grate. BAFFLE PLATE - Remove the upper baffl e plate extracting it from the front, making a short turn around the pivot support side.

  • Page 50: Cleaning The Flue System

    The stove is fi tted with a 4 mm thick glass panel, resistant to thermal shock up to 750°C; the glass can only be broken by heavy impact or misuse. Do not slam the door or hit the window. In case of breakage replace only with a Gruppo Piazzetta spare part. To replace, proceed as follows: - wear protective gloves;...

  • Page 51: Replacing The Remote Control Batteries

    Any build-up of dust or ash on the blades can unbalance them resulting in noise during operation. It is necessary to have the fans cleaned annually. Since such an operation involves dismantling certain parts of the stove, have the cleaning carried out only by a Piazzetta Service Centre or other qualifi ed persons. DT2010096-04 7.12 WHEN NOT IN USE...

  • Page 52: Troubleshooting

    It is therefore recommended that only “Gruppo Piazzetta S.p.A.” authorised Service Centres be contacted. Whenever authorised Service Centre personnel carry out work, they must show an identity card issued by Gruppo Piazzetta S.p.A. on which the following are printed: name of the Service Centre, stamp and signature of the company and the period of validity of the actual document.
  • Page 53 Replace the pressure switch (use only Faulty pressure switch “ALF 2” stove status original spares) Check the electrical connections (contact a Piazzetta After-Sales No power supply to the auger Service Centre or an authorised person) Thermal cutout “ALC” stove status...
  • Page 54 Pellet-charging system blocked clean the auger and chute This instruction booklet contains all the necessary information for installation, operation and maintenance. Only call the Gruppo Piazzetta S.p.A. service centre after having scrupulously followed all the instructions. H07025410 / DT2000678 – 00...

  • Page 55: Replacing The Fuses

    DT2010557-02 8.1 REPLACING THE FUSES Electronic board fuse. Fig. 69 Unscrew the cartridge fuse or safety plug from the electronic board and Fan card Motherboard replace with a similar one. Motherboard fuse type: F4AL250V. Fan card fuse type: F500mAL250V. Cartridge fuse/safety plug DT2030896-00 Fuse on the IEC power socket.

  • Page 56: Declaration Of Conformity

    DICHIARAZIONE DI CONFORMITA’ DECLARATION OF CONFORMITY Il sottoscritto, rappresentante il seguente costruttore The undersigned, representative of the following manufacturer Gruppo Piazzetta S.p.A. Via Montello, 22 31010 Casella D’Asolo (TV) – ITALY DICHIARA che l’apparecchiatura descritta in appresso: DECLARES that the product:...

  • Page 57: Declaration Of Conformity Transceiver Unit Multicomfort

    DICHIARAZIONE DI CONFORMITA’ DECLARATION OF CONFORMITY Il sottoscritto, rappresentante il seguente costruttore The undersigned, representative of the following manufacturer Gruppo Piazzetta S.p.A. Via Montello, 22 31010 Casella D’Asolo (TV) – ITALY DICHIARA che l’apparecchiatura descritta in appresso: DECLARES that the product:...

  • Page 58: European Regulations

    EUROPEAN REGULATIONS DT2010382-05 This product “Stove P963” with Multicomfort has been designed, tested and manufactured according to the European R&TTE Directives 1999/5/EC. Following these Directives, this product can be installed in the following countries: (BE) Belgium (IRE) Ireland (PT) Portugal...
  • Page 60 Product serial number, to be quoted when requesting service from the Gruppo Piazzetta After-Sales Service Centre. Via Montello, 22 31011 Casella d’Asolo (TV) - ITALY Tel. +39.04235271 - Fax +39.042355178 www.piazzetta.it e-mail:infopiazzetta@piazzetta.it...

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