Whirlpool WFW94HEX Technical Education page 82

DIAGNOSTICS & TROUBLESHOOTING (continued)
FOR SERVICE TECHNICIAN'S USE ONLY
FAULT/ERROR CODES (continued) — The fault codes below may be indicated
under various conditions and can be accessed through Service Diagnostics.
Display EXPLANATION AND RECOMMENDED PROCEDURE
F8E1 NO WATER DETECTED ENTERING WASHER OR PRESSURE SWITCH TRIP NOT DETECTED
The washer does not detect water input after 13 minutes of filling.
Possible Causes
• Is water supply connected and turned on?
• Check for blocked or kinked inlet hoses.
• Low water pressure or blocked hose screens.
• Check for proper drain hose installation. Is water siphoning out of the drain hose? Drain hose must not
be more than 4.5" (113 mm) into drain pipe.
• Check pressure hose connection from tub to pressure sensor . Is hose pinched, kinked, plugged,
or leaking air
?
• See TEST #6 (Water Inlet Valves).
• See TEST #7 (Pressure Sensor).
F8E2 DISPENSER SYSTEM ERROR
Dispenser motor is unable to reach the desired position.
Possible Causes lves).
• Check the mechanical linkage from dispenser motor to top of dispenser.
• See TEST #12 (Dispenser Distribution System).
F8E3 OVERFLOW CONDITION
The overflow condition occurs if there is too much water or foam in the washer and the overflow contact
on the pressure switch is closed for more than 60 seconds or 3 times during the same cycle. If overflow
occurs, the valves are closed and the drain pump switches on for at least 30 seconds.
Possible Causes
• Check inlet valves for proper shutoff.
• Ve rify that drain hose is not plugged or kinked.
• Check/clean drain pump filter of foreign objects.
• Check pressure hose connection from tub to pressure sensor . Is hose pinched, kinked, plugged,
or leaking air
?
• See TEST #6 (Water Inlet Va lves).
• See TEST #7 (Pressure Sensor/Switch).
• See TEST #8 (Drain Pump).
F8E4 FLOW METER FAULT
If less than 0.1L of water has entered the tub after 30 seconds from the start of the quick diagnostic routine,
this error will be displayed. This error code is available only in service diagnostics.
Possible Causes
• Is water supply connected and turned on?
• Check for blocked or kinked inlet hoses.
• See TEST #6 (Water Inlet Valves) .
• See TEST #9 (Flow Meter) .
F9E1 LONG DRAIN
If the drain time exceeds 8 minutes without reaching reset level in pressure sensor, the valves are turned
off and the drain pump will stop running.
4 minutes, pauses 5 minutes, then tries again for 4 additional minutes of draining. F9E1 will display if washer
does not drain. (Normal drain takes less than 2 minutes)
Possible Causes
• Ve rify that the drain hose is not blocked or kinked.
• Make sure drain hose is not sealed into drain pipe.
• Make sure the drain hose height does not exceed 96" (2.4 m).
• Check/clean drain pump filter of foreign objects.
• Check pressure hose connection from tub to pressure sensor. Is hose pinched, kinked, plugged,
or leaking air
?
• See TEST #8 (Drain Pump)19.
NOTE: Suds can cause delays in draining. Washer drains for
6-6