Getting Help - iDirect evolution x5 Installation Manual

• iDX Software New Installation Guide/Network Upgrade Procedure Guide, which outlines
procedures for installing the iDirect Network Management Software (NMS) and the
Protocol Processor (PP) software. It also covers installing the iDirect NMS client software
and sending software to all of the remotes and hub line cards in the network(s).
• iDX iBuilder User Guide, which presents detailed instructions for using iBuilder to
configure and manage your network. The iBuilder client enables rapid, intuitive
configuration of any iDirect network. It allows you to easily add components to your
network, change your current configuration, and download configuration and software to
network elements. The iBuilder Group QoS (GQoS) user interface allows advanced
network operators a high degree of flexibility in creating subnetworks and groups of
remotes with various levels of service tailored to their network requirements.
• iDX iMonitor User Guide, which provides network operators with detailed information on
real-time and historical performance of the network. Among its many capabilities,
iMonitor allows operators to analyze bandwidth usage; view remote status; view network
statistics; monitor performance of networks, sub-networks and individual network
elements; and manage alarms, warnings and network events. Alarms, warnings and
statistics can be forwarded as SNMP traps. All events and performance statistics are
automatically archived. Data displayed on the iMonitor GUI can be exported directly into
Excel for further analysis. A Network Probe allows detailed investigation of network
issues.
• iDX Technical Reference Guide, which presents detailed technical information on iDirect
technology and major features as implemented in iDX Software Version. This guide
presents a high level technology overviews of iDirect network functions, including the
DVB-S2 implementation in iDX Software Version.
• iDX Satellite Router Installation & Commissioning Guide, which is written to assist field
personnel in quickly installing and commissioning iDirect Remote Satellite Routers. The
document applies to both iNFINITI and Evolution series remotes.

Getting Help

The iDirect Technical Assistance Center (TAC) is available to help you 24x7x365. iDX Software
user's guides, installation procedures, an FAQ page, and other documentation that supports
our products are available on the TAC webpage. Please access our TAC webpage at:
http://tac.idirect.net.
If you are unable to find the answers or information that you need, you can contact the TAC at
(703) 648-8151.
iDirect strives to produce documentation that is technically accurate, easy to use, and helpful
to our customers. Your feedback is welcomed! Send your comments to techpubs@idirect.net.
iDirect Evolution X5 Satellite Router Installation and Safety Manual
Getting Help
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