Table of Contents
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About
•
Chapter 5, Maintenance on page 19
Satellite Router
NOTE: A basic list of acronyms and abbreviations can be found in
Acronyms and
Document Set
The following iDirect documents are available at TAC and contain information relevant to
installing and using iDirect satellite network software and equipment. Refer to
on page x
for TAC access information.
•
iDX iBuilder User Guide
•
iDX iMonitor User Guide
•
Terminal WUI User Guide
•
Satellite Router Installation and Commissioning Guide
•
Evolution Release Notes
•
Evolution Technical Reference Guide
•
Quick Start Guide (QSG), included in package with router
•
iDirect Velocity
•
Configuring Velocity Networks Using Pulse
•
Terminal Web User Interface User Guide (iDirect Velocity)
Related Training Services
iDirect offers scheduled classroom training at various global training centers, as well as
eLearning, in the installation, operation, maintenance and management of iDirect satellite
networks. For training course descriptions and available training dates visit the iDirect web
site Training and Services at:
(800) 648-8240 for class registration and information.
Getting Help
The iDirect Technical Assistance Center (TAC) and the iDirect Government Technical
Assistance Center (TAC) are available to provide assistance 24 hours a day, 365 days a year.
Software user guides, installation procedures, FAQs, and other documents that support iDirect
and Direct Government products are available on the respective TAC Web site:
• Access the iDirect TAC Web site at
• Access the iDirect Government TAC Web site at
The iDirect TAC may be contacted by telephone or email:
•
Telephone: (703) 648.8151
•
E-mail:
The iDirect Government TAC may be contacted by telephone or email:
x
Abbreviations.
™
Release Notes
http://www.idirect.net/Training-and-Services.aspx
tac@idirect.net
describes maintenance procedures for the iQ Desktop
http://support.idirect.net
http://tac.idirectgov.com
Installation, Support, and Maintenance Guide
Appendix A,
Getting Help
or call +1
iQ Desktop+ Satellite Router
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