Additional Training Information; Videoconferencing Etiquette - MBTelehealth SX20 User Manual

MBTelehealth –

ADDITIONAL TRAINING INFORMATION

For additional information on videoconference equipment visit
or contact your Facilitator-eHealth Solutions.

VIDEOCONFERENCING ETIQUETTE

The following tips on videoconferencing etiquette will help prepare you for a successful
session:

Assume that people can see and hear you as if the Camera and Microphone are
always "Live".

Always check your selfview so you are aware of what will be displaying at the far-end
site.

Confirm that the other site can see and hear you and identify yourself and anyone
else in the room.

Speak directly towards the microphone and use your normal speaking voice.

Try to avoid a lot of movement or shuffling of papers as this may affect the quality of
the sound transmission.

Due to the audio delay, pause for clients to ask or answer questions or when they
have comments.

Always ensure there are no further questions and that the client is aware of follow-up
instructions before signing off.
SX20 Quick Set with TRC5 Remote User Guide
www.mbtelehealth.ca
Page 20 of 20