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ADDITIONAL TRAINING INFORMATION
For additional information on videoconference equipment visit
Facilitator-eHealth Solutions .
VIDEOCONFERENCING ETIQUETTE
The following tips on videoconferencing etiquette will help prepare you for a successful session:
9 Assume that people can see and hear you as the camera and microphone are always "Live" .
9 Always check your selfview so you are aware of what will be displaying at the far-end site .
9 Confirm that the other site can see and hear you and identify yourself and anyone else in the room.
9 Speak directly towards the microphone and use your normal speaking voice .
9 Try to avoid a lot of movement or shuffling of papers as this may affect the quality of the sound
transmission .
9 Due to the audio delay, pause for clients to ask or answer questions or when they have comments .
9 Always ensure there are no further questions and that the client is aware of follow-up instructions
before signing off .
MBTelehealth
- SX10/20 with Touchpad10 User Guide
www.mbtelehealth.ca
or contact your
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