Related Manuals for MBTelehealth SX10
Summary of Contents for MBTelehealth SX10
- Page 1 MBTelehealth - SX10/20 with Touchpad10 User Guide SX10/20 with Touchpad 10 rev 24Sept2018 Page 1 of 19...
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Page 2: Table Of Contents
MBTelehealth - SX10/20 with Touchpad10 User Guide Table of Contents Table of Contents OVERVIEW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 BASIC NAVIGATION . -
Page 3: Overview
The main components included with the SX Series and Touchpad 10 are the Camera, Codec, Ethernet Cable, Microphone, Screen/Monitor and Touchpad . In some instances there may also be a router . Your equipment will either be an SX20 or an SX10, however they use the same software so they function the same way . -
Page 4: Basic Navigation
MBTelehealth - SX10/20 with Touchpad10 User Guide BASIC NAVIGATION The Touchpad 10 is used to operate your video equipment and the system will not work without it . Here are some commonly used features: Basic Features of the Touchpad 10... -
Page 5: General Use
MBTelehealth - SX10/20 with Touchpad10 User Guide GENERAL USE The following sections will provide instructions for using your SX Series Equipment and Touchpad 10 solution to place and receive videoconference calls . Setup Setup and Use the Equipment Wake the codec by tapping the touchpad and turn on the video screen/monitor if required . In a few seconds you will see the home screen . -
Page 6: Camera Controls
MBTelehealth - SX10/20 with Touchpad10 User Guide Move the Selfview PiP Box The selfview image will now turn blue . You will Tap and hold the Selfview image . also see the alternate positions available for the selfview image . Keep holding the image . - Page 7 MBTelehealth - SX10/20 with Touchpad10 User Guide Use Camera Presets Camera presets are useful when images from many different camera positions and video sources are to be viewed by the far end site(s) . Presets are used to switch camera positions quickly and easily without having to manually move the camera .
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Page 8: Microphone
MBTelehealth - SX10/20 with Touchpad10 User Guide Modify Existing Preset Tap Camera to access the Tap the preset to be edited . Selfview Use the arrows and zoom camera menu . will be activated automatically . +/- to adjust the camera . -
Page 9: Volume
MBTelehealth - SX10/20 with Touchpad10 User Guide Volume Adjust the Volume Press and hold the left side of the Volume button to decrease the volume and the right side to increase the volume . Site to Site Calls Connecting to an MBT Site Connect to an MBT Site The Home screen should always be displayed prior to connecting to a site;... -
Page 10: Connecting To A Site Outside The Mbt Network
MBTelehealth - SX10/20 with Touchpad10 User Guide Connecting to a site outside the MBT Network Connect to a Site Outside the MBT Network Tap Call. Tap in the search/dial field to invoke the Tap Call to connect . keypad and type in the phone number . -
Page 11: Sharing Presentation: Site To Site
MBTelehealth - SX10/20 with Touchpad10 User Guide Sharing Presentation: Site to Site Share Presentation: Site to Site There will be a cable already plugged into the equipment with a VGA and/or an HDMI connector . Plug the appropriate connector into your laptop and turn the laptop on . -
Page 12: Recent Calls And Favourites
MBTelehealth - SX10/20 with Touchpad10 User Guide Screen Layout: Presentation Options Site to Site Layout • Minimize - allows you to view the speaker full screen and puts the presentation over on the left hand side . • Maximize - allows you to restore the presentation and toggle between the presenter and presentation in case the presenter is speaking between slides . -
Page 13: Multi-Site Event Calls (Mcu)
• If you are participating in a multi-site event (3 or more participating sites) you will automatically connected by the MBTelehealth service desk at the scheduled start time . • Do not attempt to connect to another location . •... -
Page 14: Screen Layout/Far End: No Presentation - Multi-Site
MBTelehealth - SX10/20 with Touchpad10 User Guide Screen Layout/Far End: No Presentation - Multi-Site Screen Layout: No Presentation Multi Site During Multi Site calls, you can control how the other sites are displayed on your screen . Use the Up/Down arrows Tap Camera. -
Page 15: Screen Layout: Presentation - Multi Site
MBTelehealth - SX10/20 with Touchpad10 User Guide Screen Layout: Presentation - Multi Site Screen Layout: Presentation - Multi Site Tap Layout to change the Tap the preferred layout (see options below) . layout . Tap anywhere outside the menu when done . -
Page 16: Receiving And Ending Video Calls
At the completion of every call, press End to disconnect . If you are participating in a multi-site event (3 or more participating sites) you will be automatically connected by the MBTelehealth service desk at the scheduled start time . Do not attempt to connect to another location . -
Page 17: Dual Video Enabled Equipment
MBTelehealth - SX10/20 with Touchpad10 User Guide DUAL VIDEO ENABLED EQUIPMENT Dual Video Enabled Equipment Note: This information is only applicable for point to point calls when both units are using dual video enabled equipment. Dual video allows users to display and view two different live video feeds simultaneously . For instance, you could view both the PC presentation as well as the person who delivers the presentation . -
Page 18: Troubleshooting
MBTelehealth - SX10/20 with Touchpad10 User Guide TROUBLESHOOTING Audio Issues Issue Possible Cause Resolution Far end site unable to hear you • Your microphone is muted (red light is on) • Un-mute your microphone • Your microphone is obstructed or too far from •... -
Page 19: Additional Training Information
MBTelehealth - SX10/20 with Touchpad10 User Guide ADDITIONAL TRAINING INFORMATION For additional information on videoconference equipment visit www.mbtelehealth.ca or contact your Facilitator-eHealth Solutions . VIDEOCONFERENCING ETIQUETTE The following tips on videoconferencing etiquette will help prepare you for a successful session: 9 Assume that people can see and hear you as the camera and microphone are always “Live”...