MBTelehealth SX20 User Manual

Quick set videoconference solution
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SX20 with
TRC5 Remote Control

User Guide

Rev 15Oct2015

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Summary of Contents for MBTelehealth SX20

  • Page 1: User Guide

    SX20 with TRC5 Remote Control User Guide Rev 15Oct2015...
  • Page 2: Table Of Contents

    MBTelehealth – SX20 Quick Set with TRC5 Remote User Guide Table of Contents OVERVIEW ............................3 BASIC NAVIGATION ........................4 GENERAL USE ..........................6 Setup ............................. 6 Camera Controls ........................... 6 Microphone ........................... 8 Volume ............................9 Site to Site Calls ..........................9 Connecting to a MBT Site ........................
  • Page 3: Overview

    SX20 Quick Set videoconference solution and the TRC5 remote. Main Components The main components included with the SX20 Quick Set are the Camera, Codec, Ethernet Cable, Microphone, Screen/Monitor and Remote Control. In some instances there may also be a router.
  • Page 4: Basic Navigation

    MBTelehealth – SX20 Quick Set with TRC5 Remote User Guide BASIC NAVIGATION The remote control is used to operate your video equipment and the system will not work without it. Here are some commonly used keys on the remote: Cisco TRC5 Remote Use this key change the layout on Microphone On/Off.
  • Page 5 MBTelehealth – SX20 Quick Set with TRC5 Remote User Guide Navigating the Menus and Softkeys Press Home to display the Example showing a sub menu displayed Home/Main menu on the screen. by pressing the right arrow key. The element currently selected...
  • Page 6: General Use

    MBTelehealth – SX20 Quick Set with TRC5 Remote User Guide GENERAL USE The following sections will provide instructions for using your SX20 to place and receive videoconference calls. Setup Setup and use the equipment 1. Turn on the screen/monitor if required.
  • Page 7 MBTelehealth – SX20 Quick Set with TRC5 Remote User Guide Use Camera Presets Camera presets are useful when images from many different camera positions and video sources are to be viewed by the far end site(s). Presets are used to switch camera positions quickly and easily without having to manually move the camera.
  • Page 8: Microphone

    8. Select Update to Current Camera Position. Standard Presets The SX20 is set up with three (3) Standard Presets: Camera presets will be set up and saved as part of equipment implementation but there may be a need to change or resave presets 1.
  • Page 9: Volume

    MBTelehealth – SX20 Quick Set with TRC5 Remote User Guide Volume Adjust the Volume 1. Use the Volume Key to increase or decrease the volume. A Volume Bar will appear at the bottom right of the screen Volume Bar Site to Site Calls...
  • Page 10: Far End Control: Site To Site

    MBTelehealth – SX20 Quick Set with TRC5 Remote User Guide Far End Control: Site to Site Taking Far End Camera Control allows you to move the camera at the far end site. Before taking control, always request permission first. You may need to take far end camera control if: ...
  • Page 11: Sharing Content: Patient Camera - Site To Site

    MBTelehealth – SX20 Quick Set with TRC5 Remote User Guide Sharing Content: Laptop - Site to Site Sharing Content – Laptop Site to Site 1. There will be VGA/ DVI cable already plugged into the equipment. Plug the VGA end into your laptop and turn the laptop on.
  • Page 12: Screen Layout: Site To Site - No Presentation

    MBTelehealth – SX20 Quick Set with TRC5 Remote User Guide Sharing Content – Patient Camera Site to Site Plug the AC adaptor into the POD and into an outlet. Using the HD to VGA adaptor converter that’s attached to your equipment, plug the HDMI end into the back of the POD and the other end to the VGA cable that’s...
  • Page 13: Using My Contacts Or Recent Calls

    MBTelehealth – SX20 Quick Set with TRC5 Remote User Guide Screen Layout Site to Site – Presentation Softkeys The following Softkeys are available during presentation mode:  Minimize Presentation - allows you to view the speaker full screen and puts the presentation over on the left hand side.
  • Page 14: Multi-Site Event Calls (Mcu)

    MBTelehealth – SX20 Quick Set with TRC5 Remote User Guide Multi-Site Event Calls (MCU) Connecting to a Multi Site (MCU) Call Connect to an MCU Call  If you are participating in a multi-site event (3 or more participating sites) you will...
  • Page 15: Sharing Content - Patient Camera Multi Site

    MBTelehealth – SX20 Quick Set with TRC5 Remote User Guide Sharing Content – Patient Camera Multi Site The GlobalMed TotalExam HD camera is the only patient camera that can be used with this videoconferencing equipment. Sharing Content – Patient Camera Multi Site Plug the AC adaptor into the POD and into an outlet.
  • Page 16: Screen Layout: Multi Site - Presentation Mode

    MBTelehealth – SX20 Quick Set with TRC5 Remote User Guide Screen Layout: Multi Site – Presentation Mode Screen Layout Multi Site – Presentation Menu Items  Equal – sites will appear in equal size on the screen  Prominent - your presentation will appear larger than the other site on your screen ...
  • Page 17: Receiving And Ending Video Calls

    Receiving and Ending Video Calls Receiving Calls Your Cisco SX20 Set Top solution has been configured to automatically accept all incoming connection requests. This means that both site to site connections initiated by another site and multi-site connections will be automatically connected.
  • Page 18: Dual Video Enabled Equipment

    MBTelehealth – SX20 Quick Set with TRC5 Remote User Guide DUAL VIDEO ENABLED EQUIPMENT Dual Video Enabled Equipment The equipment listed below supports dual video which allows users to display and view two different live video feeds simultaneously. For instance, you could view both the PC presentation as well as the person who delivers the presentation.
  • Page 19: Troubleshooting

    NEED HELP? If you are experiencing any problems with the videoconferencing equipment or have any questions, please contact the MBTelehealth Service Desk for assistance: Winnipeg or outside of Manitoba Phone: (204) 975-7714 Option 1 Outside of Winnipeg (within Manitoba only)
  • Page 20: Additional Training Information

    MBTelehealth – SX20 Quick Set with TRC5 Remote User Guide ADDITIONAL TRAINING INFORMATION www.mbtelehealth.ca For additional information on videoconference equipment visit or contact your Facilitator-eHealth Solutions. VIDEOCONFERENCING ETIQUETTE The following tips on videoconferencing etiquette will help prepare you for a successful session: ...

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