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MBTelehealth Tandberg 1700 MXP User Manual

Video conference system
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Tandberg 1700 MXP
User Guide
Prepared by:
Jason Macdonald
February 2009
Updated: <Date>

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Summary of Contents for MBTelehealth Tandberg 1700 MXP

  • Page 1 Tandberg 1700 MXP User Guide Prepared by: Jason Macdonald February 2009 Updated: <Date>...

  • Page 2: Table Of Contents

    MBTelehealth – Tandberg 1700 MXP User Guide TABLE OF CONTENTS OBJECTIVES ........................3 THE TANBERG 1700 MXP ....................3 GENERAL SET UP AND USE ....................4 General Set Up........................4 Mute/Microphone......................4 Placing and Receiving a Video call .................4 Adjusting the Volume ......................4 Far End Control .......................4 Layout (Picture in Picture)....................4...

  • Page 3: Objectives

    MBTelehealth – Tandberg 1700 MXP User Guide OBJECTIVES This user guide will provide you with an overview of the Tandberg 1700 MXP and the knowledge to setup and use the videoconferencing equipment. Learning Outcomes: After reviewing this guide, you should be able to: 1.
  • Page 4 MBTelehealth – Tandberg 1700 MXP User Guide 1. Camera - The built-in camera is a high quality imaging device which transmits images to the screen/monitor. The camera movements are controlled by a wireless infra red (IR) remote that controls a variety of functions, both on the near and far end.

  • Page 5: General Set Up And Use

    Appendix A for a quick reference on how to set up and use of your video conference system. 3.1 General Set Up To setup and use the Tandberg 1700 MXP videoconferencing equipment: 1. Position the equipment in the desired location 2. Connect the power cord to the unit (see inputs diagram on page 4 for location information) and the wall outlet.

  • Page 6: Mute/Microphone

    3. Connect one end of an Ethernet cable to the unit (see inputs diagram on page 4 for location information) and the other end to the Cisco 871 router. Connect a second Ethernet cable to the router and the MBTelehealth drop (labeled MBTelehealth or MBT) Note: When the cable is connected, the VPN light on the front of the Cisco 871 router will flash Green.
  • Page 7 For sessions with 3 or more participating sites, you will be automatically dialed in by the MBTelehealth Service Desk. If you are participating in a multi-site session, have your equipment set up and turned on at least 15 minutes prior to the scheduled start time with the microphone on mute.

  • Page 8: Adjusting The Volume

    MBTelehealth – Tandberg 1700 MXP User Guide 3.4 Adjusting the Volume To adjust the volume: 1. Press the Volume + or – key on the remote control to adjust the volume. The volume indicator appears on the top left corner of the screen.

  • Page 9: Layout (Picture In Picture)

    MBTelehealth – Tandberg 1700 MXP User Guide Note: Taking far end control of the camera may not always work especially if you are connecting to a videoconferencing system that is a different brand from the videoconferencing system you are using as they use different protocols. If having far end camera control is important during the session, disconnect from the call, re-establish the connection and try to take far end camera control again.

  • Page 10: Disconnecting From A Call

    MBTelehealth – Tandberg 1700 MXP User Guide you want to share presentation or other video source to participants in the room and at the far end site. To swap images between the large and small screens: 1. Press the Selfview button once on the remote control move the near end to the large window.
  • Page 11 MBTelehealth – Tandberg 1700 MXP User Guide 1. Connect the DVI end of the cable provided to the PC in (DVI) input on the back on the Tandberg 1700 2. Connect the other end of the cable to the VGA output on the laptop or...

  • Page 12: Glossary Of Terms

    MBTelehealth – Tandberg 1700 MXP User Guide GLOSSARY OF TERMS Bandwidth The amount of data that can be transmitted in a fixed amount of time. For example, the higher the amount of data transmitted will result in a higher quality video call. Bandwidth is usually expressed in bits per second (bps) or bytes per second.

  • Page 13: Troubleshooting

    MBTelehealth – Tandberg 1700 MXP User Guide TROUBLESHOOTING 6.1 Audio Issues Issue Possible Cause(s) Resolution  Your microphone is muted  Un-mute your microphone Far-end site unable to hear you (check for icon in top right  Your microphone is obstructed or corner) ...

  • Page 14: Aknowledgements

    MBTelehealth – Tandberg 1700 MXP User Guide AKNOWLEDGEMENTS Tandberg www.tandberg.net MBTelehealth www.mbtelehealth.ca APPENDIX A – 1700 MXP CHEAT SHEET Double Click Word Icon to Open Printable Version 1700 Cheat Sheet Page 14 of 14...

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