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Oki FAX 5780 Options Manual

Oki FAX 5780 Options Manual

T.37 option guide
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T.37
Option Guide
P/N 59338802

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Summary of Contents for Oki FAX 5780

  • Page 1 T.37 Option Guide P/N 59338802...
  • Page 2 Written and produced by the Oki Data Training and Publications Department. Trademark Information OKI and Oki Data are registered trademarks and OKIFAX is a trademark of Oki Electric Industry Company, Ltd. Other product names and brand names are registered trademarks or trademarks of their proprietors.

  • Page 3: Table Of Contents

    Contents T.37 Internet Fax ... 6 Overview ... 6 Operation Overview (End User) ... 7 Information Provided ... 7 General Conditions ... 7 Internet Fax Transmission ... 8 Internet Fax Reception ... 10 Accessing Network Settings ... 11 Information Provided ... 13 User’s Guide ...
  • Page 4 Settings Stored on the Fax Machine ... 25 General Information ... 25 Accessing Settings ... 25 List of User Functions (Network Settings) ... 26 Sender ID (e-mail) User Function 90 ... 32 Changing Settings ... 46 Settings Changed Only by Using the Web Page ... 47 Settings Changed by Using the Web Page or the Menu 47 Settings Changed Only by Using OKIVIEW 32 ...
  • Page 5 Network Scanner ... 86 Example ... 86 How it Works ... 86 Image Resolution ... 87 Sender ID (EMAIL) ... 87 Network Printing ... 88 Printing Documents ... 88 Printing on Transparencies ... 88 Operating Systems ... 89 NetWare ... 89 Windows NT 4.0 and Windows 2000 ...

  • Page 6: T.37 Internet Fax

    T.37 Internet Fax Overview T.37 Internet Fax is an easy-to-use feature that is difficult to explain. This overview has several sections to help you understand T.37 Internet Fax. Operation Overview (End User) Information Provided Components of an Internet Fax What Your T.37 Internet Fax Machine Can Do OKIFAX 5780/5980 Operation Overview (End User) This section should be used as a quick-reference for using the...

  • Page 7: Information Provided

    Operation Overview (End User) Information Provided The following items provide the information you will need to use your fax machine. User’s Guide Warranty Document Option Guide(s) OKILAN 7100e+ User’s Guide Software Utilities CD-ROM General Conditions To use Internet Fax, a Network Card must be installed in the machine the machine must be connected to a LAN The Network Card for this machine can be connected to a 10 BaseT...

  • Page 8: Internet Fax Transmission

    Internet Fax Transmission General Information To send an Internet Fax message, you need a mail server from which to send e-mail. Please consult your network administrator about the settings listed below, which are required in order to make a connection to the mail server. SMTP Server Address / Name DNS Server’s IP Address Host Name...
  • Page 9 SMTP Server Address / Name Enter the SMTP server name or IP Address. If entering the server’s IP Address, be sure to type the dots (full-stops) dividing the numbers. Example: 192.168.1.1 You may enter a server name only if a DNS server has been configured.

  • Page 10: Internet Fax Reception

    Internet Fax Reception General Information To receive an Internet Fax message, you need a mail server for sending e-mail. Please consult your network administrator about the settings listed below, which are required in order to make a connection to the mail server. POP Server Address / Name DNS Server’s IP Address POP Server User Name...

  • Page 11: Accessing Network Settings

    POP Server Address / Name Enter the POP server name or IP Address. When entering the server’s IP Address, be sure to enter the dots (full-stops) dividing the numbers. Example: 192.168.1.1 You may enter a server name only if a DNS server has been configured.
  • Page 12 List of Settings User Function 80 Auto Tray Switch User Function 81 Paper Size Check User Function 82 LAN Print T.O. User Function 83 POP Interval User Function 84 Delete POP Message User Function 85 Time Between GMT User Function 86 Text Print User Function 87 Header Print...

  • Page 13: Information Provided

    Information Provided The following items provide the information you will need to use your fax machine. User’s Guide Warranty Document Option Guide(s) OKILAN 7100e+ User’s Guide Software Utilities CD-ROM Each item is explained below. User’s Guide The User’s Guide provides the information common to all configurations.

  • Page 14: Option Guides

    One Option Guide covers four of the available options: Second Paper Tray MemoryOptions OKI HRS600 [600 dpi Transmission] Handset Second Paper Tray This section provides the information about the second paper tray option for the product series.

  • Page 15: Okilan 7100E+ User's Guide

    Each item is explained below. OKIVIEW 32 The OKIVIEW 32 Utility provides a simple, quick way of configuring and maintaining Oki network printers on a Novell network. The main screen contains the OKIVIEW Printer List of network printers. The main screen also provides the starting point to select and manage print devices from your PC on the network.

  • Page 16: Components Of An Internet Fax

    Components of an Internet Fax A fax sent over the Internet has three components. Header e-mail (body text) Attachment(s): TIFF or PDF Your ability to receive, view, or print these components will vary according to the settings of different functions. Header The header includes all routing information for the path your Internet Fax...

  • Page 17: What Your T.37 Internet Fax Machine Can Do

    What Your T.37 Internet Fax Machine Can T.37 Internet Fax is a feature with many capabilities. This unit can send and receive faxes via a Public Switched Telephone Network (PSTN) send and receive faxes via the Internet print via a Local Area Network (LAN) act as a network scanner act as a Gateway service act as a convenience copier...

  • Page 18: Helpful Hints (T.37)

    Helpful Hints (T.37) Your fax machine has many features and capabilities that will help you operate the machine save money save time “Help and Helpful Hints” in the User’s Guide summarizes the features and capabilities directly connected to saving money and time.

  • Page 19: Status Of Server

    Status of Server Internet Faxing is conducted over the Internet via network servers. If the servers are down, running slowly, or experiencing other problems, Internet Faxing will be adversely affected. Backup / Archive (Network Scan) You can use your fax machine to create digital versions of documents you only have in hardcopy form.

  • Page 20: Operation Overview

    Operation Overview Before the machine is used, three processes must be completed. Installation Setup Customization Installation and setup requirements may vary from system to system. OKIFAX 5780/5980 Installation Installation covers the physical procedures, such as removing the unit from the shipping packaging, connecting the power, telephone, and network lines, installing consumables.

  • Page 21: Lan Topologies And Operating Systems

    LAN Topologies and Operating Systems Listed below are the LAN topologies and operating systems supported by your fax machine. 10base-T Ethernet 100base-TX Ethernet (Fast Ethernet) Operating systems supported by the printer driver: Windows 95 Windows NT 4.0 Windows 2000 NetWare 3.x NetWare 4.x NetWare 5.x When printing, Macintosh and UNIX are not supported.

  • Page 22: Set Up (On A Network)

    Set Up (on a Network) Identifying Current Settings When your fax machine is setup on a network, settings for the machine are located in two places. settings stored on the fax machine settings recorded on the network card OKIFAX 5780/5980 Settings Stored on the Fax Machine The Configuration Report lists the current settings of the facsimile machine.

  • Page 23: Settings Recorded On The Network Card

    Settings Recorded on the Network Card There are two ways to print a report of the settings recorded on the network card. using the fax machine’s menu: print the NIC Configuration Report or the NIC Information Report pressing a button on the network card Using the Fax Machine’s Menu The Configuration Report lists the current settings of the facsimile machine.

  • Page 24: Network Card Manual

    Using the Button on the Network Card Some Network Cards may not have a black button. If yours does not, refer to the previous section, “Using the Fax Machine’s Menu.” Press the black button on the network card for three seconds.

  • Page 25: Settings Stored On The Fax Machine

    Settings Stored on the Fax Machine General Information User Functions 80 to 98 are reserved for network settings. User Functions 80 to 82 are for network printing. User Functions 83 to 98 are for faxing using the Internet. User Function 98, Network Settings, is used to configure the network card.

  • Page 26: List Of User Functions (Network Settings)

    List of User Functions (Network Settings) Explanations of each user function follow this list. User Function 80 Auto Tray Switch User Function 81 Paper Size Check User Function 82 LAN Print T.O. User Function 83 POP Interval User Function 84 Delete POP Message User Function 85 Time Between GMT...
  • Page 27 Auto Tray Switch User Function 80 Settings are: ON or OFF Default is: OFF. When Auto Tray Switch is set to ON, your fax machine will use paper from another tray when paper runs out in one tray. The optional second tray must be installed for this to function.
  • Page 28 LAN Print T.O. User Function 82 It is impossible to judge whether printing data is not being transmitted due to network delay or the end of the data stream. This time-out configuration allows the device to cancel a print job when no printing data can be found after a specified time has elapsed since the last data was submitted.
  • Page 29 Delete POP Message User Function 84 Use this to determine how the received e-mails are deleted from the mail server. If this user function is set to OFF, received e-mails remain on the POP server until the Network Administrator deletes them. Available settings are: OFF: Do not delete mail...
  • Page 30 Time Between GMT User Function 85 GMT is Greenwich Mean Time. Use this function to set the difference between your machine’s local time and GMT. This value must be entered correctly, or e-mail headers will be wrong. If you need help in determining the difference between your time and GMT, a good reference website may be found at http://greenwichmeantime.com Available settings are: 12 to -12, in one-hour increments.
  • Page 31 Header Print User Function 87 This function determines how the e-mail header is printed. Text Print (User Function 86) must be ON for this setting (Header Print) to be valid. Available settings are: OFF, TYPE1, and TYPE2 OFF: Header does not print. The message and any TIFF attachments print.

  • Page 32: User Function 90

    Internet Faxing. Available settings are: 300 dpi or 600 dpi. The default setting is 300 dpi. If you want to use 600 dpi scan resolution, the OKI HRS600 (600 dpi TX) option (8 MB RAM) must be installed.
  • Page 33 Domain Name User Function 91 This function is only used when setting up your fax machine as a gateway for relay fax. This is also known as an off-ramp. This setting is required when forwarding e-mail received by SMTP to PSTN/ISDN. Data is received only from the registered (programmed) domain names.
  • Page 34 Return Receipt User Function 92 Some mail clients and Internet Fax products currently on the market cannot receive this MDN format correctly. MDN vs. DSN MDN = Message Disposition Notification DSN = Delivery Status Notification MDN: you receive a confirmation that your message was received by the destination mail server.
  • Page 35 The setting for User Function 92: Return Receipt does not affect the Error MDN message. An Error MDN will be returned to the sender if a file other than the TIFF formats compatible with this Internet Fax is received User Function 73: ERR. REPORT (MCF) is set to When User Function 92: Return Receipt is set to ON, anyone who receives a transmission from your machine will return an MDN confirmation.
  • Page 36 This function determines the format of an e-mail sent from the T.37 machine. The format can be TIFF or PDF. Available settings are: TIFF or PDF. Default is TIFF If the receiver is another OKI T.37 device, the format must be TIFF. OKIFAX 5780/5980 POP GW Setting...
  • Page 37 GW Forward Text User Function 96 This function determines if the text portion of an email is attached when Gateway Forwarding is used. Available settings are: ON or OFF. Default is ON. Send Notification User Function 97 When User Function 97, Send Notification is set to ON, the fixed text message and scanned TIFF or PDF files are sent to the specified e-mail address.
  • Page 38 Network Settings User Function 98 This function modifies these network settings. 1: IP ADDRESS 2: SUBNETMASK 3: DEFAULT GATEWAY 4: SMTP SERVER NAME 5: POP SERVER NAME 6: POP USER ID 7: POP PASSWORD 8: DNS P .SRV ADDRESS Domain Name Service Primary Server 9: DNS S .SRV ADDRESS Domain Name Service Secondary Server 10: HOST NAME...
  • Page 39 DHCP Server If you are working with a DHCP (Dynamic Host Configuration Protocol) server, the following items are set automatically. 1: IP ADDRESS 2: SUBNETMASK 3: DEFAULT GATEWAY 8: DNS P .SRV ADDRESS Domain Name Service Primary Server 9: DNS S .SRV ADDRESS Domain Name Service Secondary Server The default DHCP setting is Enable.
  • Page 40 Explanation of Settings 1: IP ADDRESS Sets the IP address. 2: SUBNETMASK Sets the subnet mask. 3: DEFAULT GATEWAY Sets the default gateway address. OKIFAX 5780/5980 4: SMTP SERVER NAME Enter either the IP address or the host name of the SMTP mail server.
  • Page 41 5: POP SERVER NAME Enter either the IP address or the host name of the POP mail server. If the DNS name of the POP server does not work, try entering the IP address of the POP server. Restrictions If DNS has been set, use the host name (e.g., mail.network.com).
  • Page 42 7: POP PASSWORD Enter the password registered on the POP3 server. If a password has already been entered, it is shown as XXXXXXXXXXXXXXXX (sixteen Xs). Restrictions up to 16 characters may be entered. You may use Latin letters, numbers and symbols. To enter symbols, use either one-touch key 20 or key “0”...
  • Page 43 10: HOST NAME Enter the host name defined on this machine. Restrictions up to 64 characters may be entered. You may use Latin letters, numbers and symbols. To enter symbols, use either one-touch key 20 or key “0” of the numeric ten-key pad. The symbols that can be used are: ! # &...
  • Page 44 12: DSN (Delivery Status Notification) MDN vs. DSN MDN = Message Disposition Notification DSN = Delivery Status Notification MDN: you receive a confirmation that your message was received by the destination mail server. DSN: you receive a confirmation that your message was opened by the person you sent it to (the recipient).
  • Page 45 13: NIC INITIALIZE Resets the Network Card to its original factory settings. You may also reset the card to factory settings by pressing and holding the button on the card (if your network card has a button). Make sure that you want to do this before proceeding. When you reset the Network Card to factory settings, all current settings are lost.

  • Page 46: Changing Settings

    Changing Settings There are four ways to change the network settings for your machine. menu of the machine web page of the network card OKIVIEW 32 (Adminmanager) Telnet OKIFAX 5780/5980 Some settings can be accessed with any method. Other settings are only accessed by one method. This section lists the settings.

  • Page 47: Settings Changed Only By Using The Web Page

    Settings Changed Only by Using the Web Page Printer Status Network Status Network Connection TCP/IP NetWare NetBEUI EtherTalk SNMP Internet Fax SMTP Transmit SMTP Receive POP3 SMTP Port Number POP Port Number Use APOP You can use the Web Page, Internet Fax, to adjust the settings for User Function 98, Network Settings.

  • Page 48: Settings Changed Only By Using Okiview 32

    Settings Changed Only by Using OKIVIEW 32 Status Name Location Network Protocols TCP/IP RAPP, BOOTP, DHCP IP Address, Subnet Mask, Default Gateway Primary DNS, Secondary DNS NetWare AppleTalk NetBEUI Frame Types Internet Host Name E-Mail Address DNS (Primary/Secondary) SMTP POP3 Factory Defaults, Reset Device OKIFAX 5780/5980 You can use OKIVIEW 32 to adjust the settings for...

  • Page 49: Using The Okilan 7100E+ Web Page

    Using the OKILAN 7100e+ Web Page You can use the Web page of the network card to change the network settings for your machine. See the OKILAN 7100e+ User’s Guide, “OKILAN Configuration, Using the OKILAN 7100e+ Web Page.” To access the Web page of the network card, use a web browser such as Internet Explorer or Netscape Navigator.
  • Page 50 Changing Settings Using the Web Page Printer Status This is the main web access screen. Shows the message(s) currently displayed by your fax machine. Network Status Shows the status of TCP/IP, NetWare and NetBEUI. Network Connection Shows ????? TCP/IP See the OKILAN 7100e+ User’s Guide, “OKILAN Configuration, Using the OKILAN 7100e+ Web Page.”...
  • Page 51 POP3 Enables or disables the POP reception protocol. For normal operations, set this to Enable. SMTP Port Number Sets the SMTP protocol port number. Do not change this unless it is necessary. The default setting is 25. POP Port Number Sets the POP protocol port number.

  • Page 52: Using Okiview 32

    Using OKIVIEW 32 Use this tool to configure the Network Card on Windows95/98/NT4.0/2000/XP via the network. The settings available through OKIVIEW 32 are nearly the same as those accessible through the Web page. The Web page you access for your fax machine is slightly different from the Web page described in the OKILAN 7100e+ User's Guide.
  • Page 53 When you start OKIVIEW 32, you will see a list of the Network Cards connected to the printers and facsimiles. Check the MAC addresses of the printers and facsimiles to identify the Network Card you want to configure. The Network Card Report provides the MAC address as explained earlier.
  • Page 54 General Set the password. TCP/IP Allows you to modify the settings listed below. Enable DHCP/BOOTP or RARP IP Address, Subnet mask and Default Gateway Enable Banner for FTP/LPR DNS settings NetWare Allows you to modify the NetWare server settings. Please note that the position of the Pserver menu is different for Internet Fax, and so is the method for setting Pserver NDS and Bindery.
  • Page 55 Telnet Your fax machine is Telnet capable. You can use Telnet (via the network) to change the network settings for your machine. There are differences between what you see and what is described in the OKILAN 7100e+ User's Guide. See the OKILAN 7100e+ User’s Guide, “OKILAN Configuration, Setting Up the OKILAN 7100e+ Using OKIVIEW 32”...

  • Page 56: Customization

    Customization Programming e-mail Addresses You can program (store) e-mail addresses into your machine, just as you do telephone numbers. You can create a group of e-mail addresses, just as you can create a group of telephone numbers. For more information about groups, see the User’s Guide, “Sending a Fax to Multiple Locations.”...
  • Page 57 Press Menu/Exit to enter the menu. to select Location Program. Press Enter. Press The cursor will be at Speed Dial. Press Enter. Input the speed dial number you want to program, then press Enter. E-mail addresses can ONLY be programmed in Speed Dials 1 - 50 (5780) or 1 - 90 (5980).

  • Page 58: Confirming E-Mail Address Programming

    Confirming e-mail Address Programming If you want to check / verify an e-mail address you have programmed, print the Telephone Directory. See the User’s Guide, “Reports, Telephone Directory.” OKIFAX 5780/5980 E-mail Address Restrictions up to 64 characters may be entered. You may use Latin letters, numbers and symbols.

  • Page 59: Using Internet Fax

    Using Internet Fax Sending a Document General Information Sending a document from the document feeder of the machine using the Internet Fax feature is very similar to sending a document using the Public Switched Telephone Network (PSTN / regular phone line). See the User’s Guide, “Basic Faxing, Sending a Fax.”...

  • Page 60: How To Send A Document

    How to Send a Document Load your documents. Select the entry method. For more information on entry methods, refer to the User’s Guide, “Basic Faxing, Sending a Fax.” Entry methods are: One-Touch or Speed Dial Search You must know the first letter of the e-mail address to search for an e-mail address.

  • Page 61: Sending To A Pre-Programmed E-Mail

    Sending to a Pre-programmed E-mail Normally, when you send to a preprogrammed e-mail address, you load the document and select the appropriate one touch or speed dial key. However, other options are available. These options allow the machine to function like a typical email program. To access these options, Load the document.
  • Page 62 List of e-Mail Options 1 TO 2 CC 3 FROM 4 SUBJECT 5 SEND FILE FORMAT 6 SENDER ID(EMAIL) 7 RETURN RECEIPT 8 COMFIRM REPORT 9 DISPLAY (TO:) 10 DISPLAY (CC:) 11 DISPLAY (FROM:) OKIFAX 5780/5980 Descriptions of e-Mail Options 1 TO Use this option to select a One-Touch, Speed Dial, or Group.
  • Page 63 4 SUBJECT Use this option to enter a subject of up to 64 characters. 5 SEND FILE FORMAT Use this option to select the type of file your document will be converted to: TIFF or PDF. 6 SENDER ID (EMAIL) Use this option to select the whether or not the email sender ID will be printed at the top of the page on the receiving end...

  • Page 64: Sending To A Non-Programmed E-Mail

    Sending to a Non-Programmed E-mail Also known as Numeric Keypad (Walk-up) e-mail faxing If you want to send an Internet Fax, but you do not want to program the e-mail address as a One-Touch or Speed Dial, you must make sure that it is sent as an Internet Transmission. Load the document.

  • Page 65: Tiff Or Pdf Format

    200 x 200 dpi in FINE mode 300 x 300 dpi 600 x 600 dpi * in EX-FINE * the OKI HRS600 (600 dpi TX) option must be installed 200 x 200 dpi in PHOTO mode The images are compressed using one of the standard formats used on faxes.

  • Page 66: Text Attachment

    Text Attachment Your machine attaches text to fax document e-mails. The attached text for TIFF-format faxes is different from the text for PDF-format faxes. When Sender ID is set to ON, and the Sender ID is already registered, the ‘from The Internet Facsimile’ becomes ‘from [Sender ID]’.

  • Page 67: Viewing Tiff Files

    Viewing TIFF Files To view TIFF files, you must have a TIFF viewer installed on your PC. Microsoft Windows 95, 98, NT 4.0 and 2000 have a viewer called Imaging, which you can use to view TIFF files. Before printing a TIFF file from Imaging, go to OPTIONS in either the Print screen or in Properties and set the Print format to “Fit to Page.”...

  • Page 68: Receiving Internet Faxes

    Receiving Internet Faxes Your machine can receive Internet Faxes two ways. Automatic Reception Manual Reception During automatic reception, your Internet Fax machine automatically connects to the server and receives mail at the time interval set in User Function 83, the POP INTERVAL TIME setting.

  • Page 69: Automatic Reception

    Automatic Reception If your machine performs an automatic reception, but no messages (mail) are on the server, no record of the session is made. Single Message If one message is on the server, your machine receives the message and prints it. Multiple Messages If more than one mail message is on the server, your machine receives all of the messages and prints them.

  • Page 70: Receiving Tiff Files

    Receiving TIFF files Your machine receives mail messages with TIFF attachments from the mail server and prints out the attached files. Your machine CANNOT receive mail messages with PDF attachments! OKIFAX 5780/5980 Restrictions TIFF Your machine can print out TIFFs in the Full Mode, which covers the Simple Mode.
  • Page 71 200 x 200 dpi 200 x 400 dpi 300 x 300 dpi 600 x 600 dpi The OKI HRS600 (600 dpi TX) option must be installed if you want to receive files with 600 x 600 dpi resolution. Compression Your machine can receive files with the following compression formats.

  • Page 72: Receiving E-Mails (Body Text)

    Receiving e-mails (Body Text) A fax sent over the Internet has three components. Header e-mail (Body Text) TIFF attachment(s) The e-mail includes the To, From, and Date information. It may include RE: (Subject) and body text (e-mail message). The e-mail of an Internet Fax often comes with added messages (text) before and after the TIFFs.

  • Page 73: Gateway Services (Forwarding)

    Gateway Services (Forwarding) There are four Gateway Services. Answer Mode SMTP Relay Each service is explained in the following sections. POP Gateway Forwarding Here are the steps for POP Gateway Forwarding. The gateway machine is programmed with a POP Gateway Subject and Password (User Function 95 POP GW SETTING).

  • Page 74: Example Of Pop Gateway Forwarding

    Example of POP Gateway Forwarding Set up Press MENU/EXIT. Press 95 on ten key pad Enter GW SUBJECT (For example: SEND) Press Enter. Enter GW PASSWORD (For example: FAX) Press Enter. Press MENU/EXIT. OKIFAX 5780/5980 Subject Field The Subject field of an email that this gateway machine forwards would look like this: SEND:FAX=5551212 If multiple phone numbers are to be entered they must be...

  • Page 75: Answer Mode Forwarding

    Answer Mode Forwarding Here are the steps for Answer Mode Forwarding. A telephone number or email address can be programmed as the forwarding location. You can forward to a telephone number OR an e-mail address, but not both. When that occurs, User Function 10 AUTO ANSWER MODE, adds the setting, FWD, to the menu.

  • Page 76: Smtp General Information

    SMTP General Information Use the format FAX=[telephone number}@{domain name} to indicate the forwarding number. The Internet Fax forwards the received TIFF file to the number given after “FAX=” by normal fax transmission. The items listed below have certain restrictions when used as part of this feature.

  • Page 77: Smtp Mail Address Format

    SMTP Mail Address Format The exact mail address format required for e-mail-to-fax forwarding varies from one network to another. Consult with your network administrator for the correct format to use. Example Host name intfax Domain name network.com e-mail Address FAX=[telephone number]@intfax.network.com Both the mail server and your fax machine use this e-mail address for forwarding the message.

  • Page 78: Smtp: How It Works

    SMTP: How it Works The client sends a message to the mail server using the address format FAX=123@fax.abc.com. A client can be a computer or an Internet Fax. The mail server makes an enquiry to the DNS server about fax.abc.com The DNS server replies to the mail server with the IP address of fax.abc.com.

  • Page 79: Smtp Mail Server Settings For E-Mail-To-Fax Gateway Service

    SMTP Mail Server Settings for E-mail-to-FAX Gateway Service The setting changes explained here can only be made by a network administrator. To use gateway service 1 (e-mail-to-OKIFAX-to-G3 FAX), the mail server and the DNS server must be configured to forward e-mail to the your fax machine.
  • Page 80 SMTP DNS Server First, register your fax machine onto the DNS server. In this example, the settings for a type of DNS server called BIND run on UNIX are explained. You will need to know or set the following items. Network Setup Install the fax machine as a device on the network Add a record to the zone file...
  • Page 81 Install the Fax Machine Now, install your fax machine on this network. Host name of the fax machine: fax.abc.com IP address of the fax machine: 192.168.1.105 Add a Record Add a record of the fax machine on the zone file of the DNS server (dns.abc.com).
  • Page 82 SMTP Mail Server Most of the time, the DNS server configuration explained in the DNS Server section will allow you to use the e-mail-to- FAX relay service. The DNS server configuration is not always used. Some mail servers are configured to process all mail addressed to hosts belonging to their domain as mail to themselves.
  • Page 83 Insert the following strings to file sendmail.def. ……… ACCEPT_LOWER=yes ……… LOWER_MATCH_STYLE=!lw-file ……… ACCEPT, etc. tells the server to receive mail to hosts located within its domain. LOWER, etc. tells the server to receive mail to hosts located within its domain, EXCEPT mail to hosts listed in sendmail.lw.

  • Page 84: Relay

    SMTP Mail Forwarding Process Client sends mail to mail server (To: fax=123@fax.abc.com) Mail server makes enquiry to DNS server regarding fax.abc.com DNS replies to mail server (returns the IP address of fax.abc.com) Mail server forwards mail to fax machine FAX communication to FAX number 123 OKIFAX 5780/5980 Relay Faxes to an e-mail Address...
  • Page 85 Procedure Create a personal mailbox as a relay mailbox. Register a one-touch key, with an e-mail address assigned to it, in the relay mailbox. Any fax image sent to this Personal Box is then forwarded to the assigned e-mail address. See the User’s Guide, “Advanced Operations, Confidential Faxes, Programming Personal (Confidential) Mailboxes.”...

  • Page 86: Network Scanner

    Network Scanner Your fax machine can be used as a network scanner. Remember the following when using your fax machine as a network scanner: you can adjust the resolution of the scanned images turn off the IFAX Sender ID (User Function 90), or it will appear on your scanned images OKIFAX 5780/5980 Example...

  • Page 87: Image Resolution

    The setting for User Function 89: Ex.Fine Mode adjusts the resolution of the scanned image. The resolution may be set between 300 and 600 dpi. The OKI HRS600 (600 dpi TX) option (8 MB of memory) must be installed to achieve 600 dpi scan resolution.

  • Page 88: Network Printing

    Network Printing Printing Documents To use your fax machine to print documents via the LAN, you need to install the appropriate software from the supplied CD-ROM and make the correct settings for your environment. A brief description of each of the supported operating systems and the suggested installation procedure appears in this section.

  • Page 89: Operating Systems

    Operating Systems NetWare Recommended procedure: Install the printer driver. Install the network card utility. Configure the network card. The NetWare server has two modes. printer server mode and remote printer mode The Network Card supports either mode. To use NetWare, the fax machine should be attached as a printer under NetWare control.

  • Page 90: Windows 95/98

    Install the network card utility. Install the Oki Print Monitor (LPR Utility). Configure the network card. When printing directly from Windows 95/98, the Oki Print Monitor (LPR Utility) should be installed from the supplied CD-ROM. TCP/IP must be installed in Windows 95/98 in order to use Oki Print Monitor (LPR Utility).

  • Page 91: Other Operating Systems

    Other Operating Systems Other operating systems, such as Macintosh or UNIX, are not supported. Configuring from Network Utilities (also known as CD Setup Utilities) The network card configurations may be altered from a PC via the network, using the utilities on the CD-ROM. The configuration settings can be accessed from the installer.

  • Page 92: Configuration

    Configuration Network settings can be modified through the front panel (menu) of your fax machine via User Function 98: Network Settings. Press Menu/Exit to enter the menu. to select Setup, press Enter. Press Press until LANOPTIONS appears on the display. Press Enter.

  • Page 93: Settings

    Settings 1: IP ADDRESS Sets the IP address. 2: SUBNETMASK Sets the subnet mask. 3: DEFAULT GATEWAY Sets the default gateway address. User Functions These three user functions are specific to Network Printing. Auto Tray Switch (User Function 80) Paper Size Check (User Function 81) LAN Print T.O.
  • Page 94 Paper Size Check User Function 81 Settings are: ON or OFF Default is: ON. Set to ON If Paper Size Check is set to ON, an alarm displays when the paper size specified from the PC does not match the paper size specified for the tray of the fax machine.

  • Page 95: Banner Output

    Banner Output Your fax machine supports TEXT-style Banner of NetWare 3.x and NetWare 4.x. Only US-ASCII characters will print. Any characters that cannot be printed are shown as spaces. If a NetWare banner cannot be printed, alter the configuration at your PC to “No Banner Used” at NetWare Server to “No Banner Sent”.

  • Page 96: Problem Solving

    Problem Solving There are two areas of Problem Solving. End User Network Administrator End User Option Board Error If your fax machine displays the message, OPTION BOARD ERROR, an error may have occurred at the interface between the fax machine and the network card. Turn off the fax machine.

  • Page 97: Network Administrator

    Network Administrator Service Codes When a communication error occurs, print the Activity Report. Use the report to find the service code for the error. There are two types of service codes. SMTP POP3 SMTP Error Codes Here is the format for SMTP communication service codes. E123 E = SMTP communication 123 = three-digit SMTP error code defined by RFC.
  • Page 98 List of SMTP Error Codes E001 Text print When E001 occurs, the “Number of Pages” column in the Activity Report will be blank. E002 Text received but not printed When E002 occurs, the “Number of Pages” column in the Activity Report will be blank. E900 Network Card I/F error E910...

  • Page 99: Smtp Protocol Error Codes

    SMTP Protocol Error Codes The following are SMTP protocol error codes given in RFC821. RFC is an Internet “standards” term meaning “Request For Comment.” RFCs are documents that define standards or proposed standard-definitions for network and Internet operation. Individual RFCs define specific aspects of network or Internet operation.

  • Page 100: Pop3 Communication Errors

    POP3 Communication Errors There are no standard error code definitions for the POP3 protocol. Here is the format for POP3 Communication Errors. F123 F = POP3 Communication Errors 123 = three-digit SMTP error code defined by RFC. RFC is an Internet “standards” term meaning “Request For Comment”.
  • Page 101 F931 E-mail cannot be received (invalid TIFF) F932 E-mail cannot be received (other than invalid TIFF) F940 Memory full F941 No new mail found in manual reception F942 Command time-out F950 Server communication error F951 Cannot specify address. POP GATEWAY receiving machine is using the individual address.

  • Page 102: Transmission Troubleshooting

    Transmission Troubleshooting Transmission fails; a communication error occurs. See if the server is down. Are the IP ADDRESS, SubNetMask and Default Gateway settings correct? Has the SMTP server been configured correctly? Has the host name been registered? If using DNS, is the DNS server address correct? If DNS is ON, some servers may cause an error.

  • Page 103: Reception Troubleshooting

    Reception Troubleshooting Reception fails; a communication error occurs. Are the IP ADDRESS, SubNetMask and Default Gateway settings correct? Has the POP server been configured correctly? If using DNS, is the DNS server address correct? Have you set the USER ID correctly as registered on the POP server? Have you set the password correctly as registered on the POP server?
  • Page 104 The same mail prints repeatedly. Is the User Function 84: DELETE POP MSG set to TYPE2? Do not use other settings unless you receive mail on a PC as well as on your fax machine. With the TYPE1 or OFF setting, you will get the same mail repeatedly if the number of messages received exceeds the maximum number that can be logged by this Internet Fax (50).
  • Page 105 PDF files are not received. PDF files cannot be received. PDF files can be sent. You want a different format for the Return Receipt. To receive a Return Receipt, your machine must make a Return Receipt request. Receipt Format determines the format of the Return Receipt.

  • Page 106: E-Mail-To-Fax Troubleshooting

    E-mail-to-Fax Troubleshooting SMTP I have sent data using the format “FAX=[telephone number]@[domain name], but it has not been delivered to the Internet Fax. You may have set the domain name (the part after @) incorrectly. Consult your Network Administrator about the correct domain entry.
  • Page 107 There is a Domain Discrepancy. Verify that the domain of the mail address of the sender is programmed in User Function 91: Domain Name (of the Internet Fax). Example: The mail address of the sender is: admin@fax.test.com Using this example, there are three ways to program User Function 91: Domain Name.

  • Page 108: Pop

    E-mail-to-Fax Troubleshooting There is a transmission error. Confirm the service code. I sent an email, but it wasn’t forwarded. Only TIFF or TEXT files are forwarded. If User Function 96: GW Forward Text is set to OFF, and the email contains only text, the email will not be forwarded.

  • Page 109: General

    E-mail-to-Fax Troubleshooting General Received e-mails are not deleting from the server the way I want them to. Check the setting of User Function 84: Delete POP Message. This setting determines how the received e-mails are deleted from the mail server. If this user function is set to OFF, received e-mails remain on the POP until the Network Administrator deletes them.
  • Page 110 The communication logs (records) for the messages received by my fax machine are not correct. Your fax machine maintains a log of up to 50 communications. This log prevents repeat receptions of any messages that have already been read. However, if there are more than 50 messages on the server, you may experience errors.
  • Page 111 When I scan documents, my fax machine sender ID is included. Check the setting for User Function 90: Sender ID (E-Mail). Make sure it is OFF. This function determines if the sender ID is included with images scanned by the Internet Fax. Available settings are: ON or OFF.
  • Page 112 I’ve entered the DNS name of the SMTP server, but it doesn’t work. Try entering the IP address. I’ve changed the settings for the network card (User Function 98), but the changes are not being implemented. Did you press MENU while the initialization message was displayed? Pressing MENU while the initialization message is on display (after changing the settings) will cause the...
  • Page 113 My fax machine stops receiving messages before they are completely received. Make sure that your machine has enough free memory to receive fax messages. Internet Faxes are received into memory. If too little memory is available, reception may be terminated before the complete message is received. Install an optional memory expansion kit if your Internet Fax receptions frequently terminate before completion.

  • Page 114: Printing Troubleshooting

    Printing Troubleshooting I want to use my fax machine as a printer. When I try to install the printer driver on my Windows 2000 system, I get a warning message about authentication. Ignore this message if it appears. It will not cause any problems with the installation of the driver.

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