Oki C5510 User Manual
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C5510 MFP
User's Guide
C5510 MFP

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  • Page 1 C5510 MFP User’s Guide C5510 MFP...
  • Page 2: Ontents Preface

    Every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. Oki assumes no responsibility for the results of errors beyond its control. Oki also cannot guarantee that changes in software and equipment made by other manufacturers and referred to in this guide will not affect the applicability of the information in it.
  • Page 3: Table Of Contents

    ONTENTS Preface ........2 Notes, Cautions and Warnings ....6 Introduction .
  • Page 4 Setting from Windows Control Panel ... 44 General tab ......44 Advanced tab .
  • Page 5 Index ....... . . 124 Oki contact details ..... . . 126...
  • Page 6: Notes, Cautions And Warnings> 6

    A warning provides additional information which, if ignored, may result in a risk of personal injury. Only use genuine Oki Original consumables to ensure the best quality and performance from your hardware. Non-Oki Original products may damage your printer's performance and invalidate your warranty.
  • Page 7: Introduction

    > High speed USB 2.0 interface. > “Ask Oki” – a brand new, user-friendly function that gives a direct link from your printer driver screen (but not always illustrated in this guide) to a dedicated web site specific to the exact model you are using. This is where you’ll find all the advice, assistance and support you could...
  • Page 8 key and the selection of your recipients' e-mail addresses, the document(s) is/are first scanned and converted into an image file, and then transmitted to remote recipients within minutes. > Scan to FTP - Allows you to send scanned documents to a server or a personal computer's file folder over an intranet with FTP (File Transfer Protocol), HTTP (Hypertext Transfer Protocol), CIFS (Common Internet File System)
  • Page 9: Mfp Overview

    OVERVIEW RONT VIEW 1. Output stacker, face 6. Multi purpose feeder (shown closed). down. Used for feeding heavier paper stocks, Standard printed copy envelopes and other special media. Also delivery point. Holds up for manual feeding of single sheets when to 250 sheets at 80g/m².
  • Page 10: Rear View

    EAR VIEW This view shows the connection panel and the rear output stacker. 18 17 16 15 14. ADF Cable. 19. AC power socket. 15. ON/OFF Power switch. 20. Rear, face up, 100 sheet stacker. 16. DC power socket. 21. Network Connector. 17.
  • Page 11: The Control Panel

    essentially straight. This avoids bending the paper around curves in the paper path and enables feeding of up to 203g/m² media. ONTROL ANEL 1. Zoom Used to increase or decrease scaling in 1% increments up to 400% and down to -25%. A further choice of scaling can be made from preset percentages.
  • Page 12: Start And Other Keys

    10. OK/Select Used to select and confirm current setting selections. 11. Cancel/Return Used to cancel selections and go back to the top level of the setting. The key is also used to cancel any previous input. 12. FTP Address Used to indicate the existing FTP address for the "Scan to"...
  • Page 13: The Status Panel

    TATUS ANEL The Status Panel allows operator intervention and indicates both when the printer is operating normally and when it requires attention. The Status Panel incorporates 4 LEDs and 2 push-button switches as follows: Power (Ready) LED (green). Paper LED (amber). Consumable LED (amber).
  • Page 14: Switches

    WITCHES Operation The switches are labelled ON LINE and CANCEL and each has three modes of operation as follows: MODE OF DESCRIPTION OPERATION Momentary press Press the switch and release it within 2 seconds of (Press 1) pressing it. The operation starts immediately the switch is released.
  • Page 15: Led Displays

    STATUS ONLINE SWITCH CANCEL SWITCH BEFORE PRESS PRESS PRESS PRESS 1 PRESS PRESS PRESSING Requesting Starts – – – Cancels – manual feed, paper no paper in supply (*3) MP Tray or paper size mismatch No paper in – – –...
  • Page 16 Error status: you cannot continue to use the printer. Intervention is required to recover from the error. Fatal errors are irrecoverable and require a service call. When several different status situations occur concurrently, only the status with the highest priority is displayed on the LEDs. Warning status combined with the highest-priority normal status is displayed on the LEDs.
  • Page 17 ILLUMINATION STATUS Paper, ON LINE Consumable, A warning is indicated Alarm (printing possible) (Amber) Blinking 1 (2S cycle) An error has occurred but printing can continue if you press the ON LINE or CANCEL switch Blinking 2 (500mS cycle) An error has occurred. You need to replace consumables or remove jammed paper, for example.
  • Page 18: Getting Started

    Window envelopes are not suitable. Transparencies should be of the type designed for use in copiers and laser printers. We strongly recommend Oki transparencies (Order No. 01074101). In particular, avoid office transparencies designed for use by hand with marker pens. These will melt in the fuser and cause damage.
  • Page 19: Cassette Tray

    ASSETTE TRAY SIZE DIMENSIONS WEIGHT (G/M²) 105 x 148mm 148 x 210mm 182 x 257mm Light 64-74g/m² Executive 184.2 x 266.7mm 210 x 297mm Medium 75-90g/m² Letter 215.9 x 279.4mm Heavy 91-120g/m² Legal 13in. 216 x 330mm Legal 13.5in. 216 x 343mm Legal 14in.
  • Page 20: Face Down Stacker

    ACE DOWN STACKER The face down stacker on the top of the printer can hold up to 250 sheets of 80g/m² standard paper and can handle paper stocks up to 120g/m². Pages printed in reading order (page 1 first) will be sorted in reading order (last page on top, facing down).
  • Page 21: Loading Paper

    OADING APER ASSETTE TRAY Remove the paper tray from the printer. Fan the paper to be loaded at the edges (1) and in the middle (2) to ensure that all sheets are properly separated, then tap the edges of the stack on a flat surface to make it flush again (3).
  • Page 22 Load the paper (for letter headed paper load face down with top edge towards the front of the printer). Adjust the rear stopper (1) and paper guides (2) to the size of paper being used. To prevent paper jams: > Do not leave space between the paper and the guides and rear stopper.
  • Page 23 Always use the face up (rear) stacker for heavy paper (card stock etc.). CAUTION! Do not open or close the rear paper exit while printing as it may result in a paper jam. Loading Paper> 23...
  • Page 24: Multi Purpose Tray

    ULTI PURPOSE TRAY Open the multi purpose tray and press gently down on the paper platform (1) to ensure it is latched down. Load the paper and adjust the paper guides (2) to the size of paper being used. > When printing on headed paper load the paper into the multi purpose tray with pre-printed side up and top edge into the printer.
  • Page 25: Configuring Your Machine

    ..ONFIGURING YOUR MACHINE INIMUM ONFIGURATION EQUIREMENTS To make the best of this MFP, the following configuration is required: To send e-mails: > TCP/IP network. > A SMTP and a optional POP3 server. To file document(s) via intranet > FTP, HTTP, or CIFS Protocol environment. >...
  • Page 26 Explanation: DHCP Enable: Choose Yes to obtain IP/subnet/gateway addresses automatically from DHCP server. After changing setting from Disable to Enable, switch scanner module power OFF then ON. IP Address: The Internet Protocol (IP) address assigned to your machine by your network administrator. Subnet Mask: The net mask address assigned by your network administrator.
  • Page 27: Internet Communication Features

    address each time it connects to a network-making IP address management an easier task for network administrators. If the DHCP server is available from your network, you do not need to enter TCP/IP, subnet mask, gateway, and DNS information. Instead, this information will be automatically given for the MFP.
  • Page 28 Scan to FTP Via the intranet with FTP (File Transfer Protocol), HTTP (Hypertext Transfer Protocol), or CIFS (Common Internet File System). The MFP allows you to save scanned documents directly to a designated server or a personal computer on the network in a standard PDF, JPEG, TIFF, or MTIFF file format.
  • Page 29: From The Web Page

    ..FROM THE Type the IP address of the MFP in the URL field of your browser and then press Enter. The MFP web page appears. For example: http://192.32.35.10 Click each item on the menu and enter the relevant value. NOTE: The Administrative Settings are blocked by a password.
  • Page 30 Printer Menu ITEM DESCRIPTION OR CHOICE Tray 1 Paper Size Letter, Legal, A4, B5, A5. Tray 2 Paper Size Letter, Legal, A4, B5, A5. MP Paper Size Letter, Legal, A4, B5, A5. Tray 1 Media Weight Light, Medium, Heavy. Tray 1 Media Type Plain, Letterhead, Bond, Recycled, Rough MP Media Weight Medium, Heavy, Ultra Heavy.
  • Page 31 Mail Server ITEM DESCRIPTION OR CHOICE SMTP Server The IP address of your SMTP server. SMTP Port The port number of your SMPT server. POP3 Server The IP address of your POP3 server. POP3 Port The port number of your POP3 server. Def.
  • Page 32 Management NOTES: 1. The Management selection is blocked by a password. Since the machine is shipped without a specific password, it is recommended that the administrator create a new password to ensure security. 2. Security can be split into “Scan-to Restriction” and “PIN Setting”...
  • Page 33: Specifying The Administrative Settings

    PECIFYING THE DMINISTRATIVE ETTINGS NOTE: The Administrative settings are blocked by a password. Since the machine is shipped without a specific password, it is recommended that the administrator create a new password to ensure security. ITEM DESCRIPTION OR CHOICE Management Choice: Password, Scan to Restriction, Add To Addr.
  • Page 34 Scan-to Profile Settings NOTE: The settings can only be done through the web page or the Network Setup Tool. It can not be set up on the Control Panel. ITEM DESCRIPTION OR CHOICE Protocol Choose the protocol required to store your scanned image.
  • Page 35: Explanation Of Filing Protocols

    XPLANATION OF FILING PROTOCOLS FTP stands for "File Transfer Protocol." It is a common method of transferring files via the Internet from one computer to another. FTP use RFC 959[FTP] as their protocol. Therefore, ensure you have a legal FTP account with the privilege of writing under the directory to save the files and password before using FTP to save documents.
  • Page 36 If you wish to use the MFP to save files, in addition to making some settings in Web Server, you will have to confirm that the account has writing privilege for connecting to the Web Server. If not, the MFP will not be able to "write" the scanned file in the file system.
  • Page 37 In the X cabinet dialogue box, select the Directory security tab, and click Edit for "Anonymous Access and Authentication Control". Make sure " Anonymous Access" is selected in the "Authentication Methods" dialogue box. Click Edit to open "Account for anonymous access". NOTE: Make sure that the account stored in your computer system, in the "username"...
  • Page 38 Setting IIS privileged access: As in “Setting IIS anonymous access”, start "Internet service manager" and select Default Web site. Right click C:\Inetpub\wwwroot\X cabinet, and select Properties. Select the Directory tab on the Properties page. Ensure the privileges for "Read", "Write" and "Directory Browsing"...
  • Page 39 When using Apache as HTTP server, according to their documentation, it must have SCRIPT to run the HTTP PUT method. Although the document is attached with a Perl example, you will need to modify it before applying it, since this MFP uses Transfer-encoding of Chunked.
  • Page 40: The Printer Unit

    RINTER UNIT RINTER SETTINGS IN INDOWS The printer’s menus provide access to many options. The Windows printer driver also contains settings for many of these items. Where items in the printer driver are the same as those in the menus, and you print documents from Windows, the settings in the Windows printer driver will override those items in the menus.
  • Page 41: Setup Tab

    When you click Properties a new window opens which contains a short list of the printer settings available in the driver, which you can choose for this document. The settings available from within your application are only those which you may want to change for specific applications or documents.
  • Page 42: Job Options Tab

    PTIONS TAB The output resolution of the printed page can be set as follows. • The highest quality setting prints at 1200 x 600dpi. This option requires the most printer memory and takes the longest to print. • The normal setting prints at 600 x 600dpi and is adequate for all but the most discerning applications.
  • Page 43: Colour Tab

    OLOUR TAB Control over the colour output of your printer may be performed automatically, or for advanced control, by manual adjustment. The automatic setting will be appropriate in most cases. The other options in this window only become visible when you select a choice other than Auto.
  • Page 44: Setting From Windows Control Panel

    Windows applications, and will be remembered from one Windows session to the next. ENERAL TAB C5510 MFP This area lists some of the main features of your printer. This button opens the same windows as described earlier for items which can be set from within application programs.
  • Page 45: Advanced Tab

    DVANCED TAB C5510 MFP You can specify which times of day your printer will be available. Indicates current priority, from 1 (lowest) to 99 (highest). Highest priority documents will print first. Specifies that documents should be spooled (stored in a special print file) before being printed.
  • Page 46 in the print queue and does not print until the printer setup is changed and the document restarted from the print queue. Mismatched documents in the queue will not prevent correctly matched documents from printing. Specifies that the spooler should favour documents which have completed spooling when deciding which document to print next, even if completed documents are lower priority than documents which are still spooling.
  • Page 47: Operation

    PERATION With its intuitive control panel, this Multi Function Product (MFP) is designed to be easy to use. After the machine has been configured, operating is quite straight forward. Place your paper either in the ADF or on the glass. Press Copy Mode, or Scan Mode on the control panel.
  • Page 48: Placing Document(S) In The Adf

    > Document(s) should be free of curl, wrinkle, tears, wet ink, or punch holes. > Document(s) should be free of staples, paper clips, paper sticky notes. > Keep the glass clean and without any documents left on it. NOTE: To transmit irregular types of document(s), place the document(s) on the glass or make a copy first and then transmit the copy instead.
  • Page 49: Placing Document(S) On The Glass

    LACING OCUMENT ON THE LASS Open the document cover. Place your document with the text face DOWN on the glass and align it to the upper-left corner. Close the document cover. ENDING OCUMENT MAIL ASIC PERATION Place your document(s) with text face UP in the ADF or face DOWN on the glass (as described above).
  • Page 50: Advanced Operation

    DVANCED PERATION If you are not satisfied with the scanned image, you can use the advanced features to enhance it. To use the advanced features, press Scan to Mode on the control panel and then Additional Settings to prompt the Additional settings screen.
  • Page 51: Sending Document(S) To A File Server

    > If the administrator has set the SMTP or POP3 authentication, after sending your scanned document to e-mail addresses, and if no more transmission is required, press the Logout key on the keyboard to log out of the system. This is to prevent misuse of the user's e-mail account for sending e-mails.
  • Page 52: Advanced Operation

    DVANCED PERATION If you are not satisfied with the scanned image, you can use the advanced features to enhance your scanned image. To use the advanced features, press Scan to Mode on the control panel and then Additional Settings to prompt the Additional settings screen.
  • Page 53: Advanced Operation

    Press MONO to copy your document(s) in black and white, or COLOR to copy your document(s) in colour. NOTE: If you make a mistake during the transmission process, press to cancel the operation. STOP DVANCED PERATION Set up the Printer Options and Media Type (refer to “The Printer Unit”...
  • Page 54 NOTE: When "N-Up" is set to other than "1 in 1", the "Collate" item is not displayed. Edge Erase > 0/6/13/19/25 (mm) Margin Shift > Right 0/6/13/19/25 (mm) > Bottom 0/6/13/19/25 (mm) Input Tray > Auto > Tray 1 > Paper Supply >...
  • Page 55 Changing Scaling The machine is preset to 100% scaling. If you wish to reduce or enlarge your original, you can apply this feature to enlarge up to 400% or reduce down to 25%. To reduce or enlarge the original document: Press Copy mode (1) on the Control panel to prompt the...
  • Page 56: Scanning

    Adjusting Density The machine is preset to the “Normal” level of density. If your original document comes with a lighter or darker contrast, you can improve the quality by using the Adjusting Density feature. To change density: Press the Copy mode button on the panel to prompt the Copy screen.
  • Page 57: Installation Procedure

    NSTALLATION PROCEDURE Start Microsoft Windows. Insert the CD-ROM supplied into your CD ROM drive. The CD-ROM will auto launch on most systems. However, if your system does not support auto launching CD-ROMs, press the Start button, choose RUN, type d:\driver\setup.exe (d: the CD-ROM drive in use), and then click OK.
  • Page 58 Select the File menu and choose Acquire. A dialogue box containing scanning features appears. Select the scanning method you want to use from the Scan Method (1) drop-down menu. Select the mode you want to use for your scans from the Image Type (2) drop-down menu.
  • Page 59: A Look At The User Interface

    LOOK AT THE NTERFACE 1. Scan Method Choice: ADF/Multi-page, Flatbed. 2. Image type Choice: Black & White, 8-Bit Grey, 24-Bit Color, 48-Bit Color. 3. Resolution Choice: 50, 72, 100, 144, 150, 200, 300, 600, 1200, 2400, 4800 (dpi). 4. Brightness Adjust the brightness level from -100 to +100.
  • Page 60 Image Type Choose B&W if your original contains only B&W text, pencil or ink sketch. Halftones are the reproduction of an image that gives the illusion of grey. An example of a halftone image would be the pictures you see in newspapers. 8-Bit Grey images contain actual shades of grey.
  • Page 61: Mirror Function

    Adjusting the Brightness and Contrast Brightness Adjusts the lightness or darkness of an image. The higher the value, the brighter the image. Contrast Adjusts the range between the darkest and the lightest shades in the image. The higher the contrast, the larger the greyscale. Enlarging Previewed Image (zoom) Enlarge your previewed image to the maximum of the preview window.
  • Page 62: Colour Adjustment

    Enhancing the Image Descreen Eliminates the moire* patterns commonly found in printed matter. (1) Before; (2) After. *Moire pattern: An undesirable pattern in a color printing resulting from incorrect screen angle of overprinting halftone. Sharpen Sharpen the scanned image. (1) Before; (2) After.
  • Page 63 Using the advanced Features Click the Switch button (1) to select the Advanced Settings bar (2 to 7). Advanced settings include Highlight/ Shadow, Hue/Saturation/Lightness, Curve, Color Balance, Color Drop-out. Highlight/Shadow Levels Highlight refers to the lightest point in a scanned image while shadow refers to the darkest point.
  • Page 64 When the value of gamma changes, the image changes as shown below. 1. Gamma value: 1.0; 2. Gamma Value: 1.4; 3. Gamma Value: 2.0 When the value of highlight and shadow change, the image changes as shown below. 1. Highlight: 255/Shadow: 0(Normal); 2. Highlight: 210/Shadow:10 3.
  • Page 65 Adjusting the Curve Adjusts the midtones of the image without dramatically altering their lightest and darkest areas. When the curve is moved up or down, the image will become darker or lighter. Colour Hue/Saturation/Lightness Improve an image by changing the level of hue/saturation/ lightness.
  • Page 66 Using Colour Balance The Color Balance control allows you to set optimal image colour quality. You can either move the relevant pointer toward a colour (in the above example 63% green has been selected) or, if known, enter the figure in the box at the top. The first box refers to the Cyan/Red percentage content, the second to Magenta/Green and the third to Yellow/Blue.
  • Page 67: Other Tools

    THER OOLS Measuring Unit: Indicates the measuring system in use. By clicking the button, you can change the measuring unit. Choice: Inch, cm, Pixel. Paper Size: Provides frequently used scan sizes. Choice: Card 4" x 2.5", Photo 5" x 3.5", Photo 3.5" x 5", Photo 4"...
  • Page 68: Replacing Consumable Items

    EPLACING CONSUMABLE ITEMS This section explains how to replace consumable items when due. As a guide, the life expectancy of these items is: > Toner — 3,000 (standard capacity) or 5,000 (high capacity) A4 pages at 5% coverage, which means that 5% of the addressable print area is printed with this colour.
  • Page 69: Consumable Order Details

    Average life (22,000 pages at continuous print, 15,000 pages at 3 pages/ job and 7,500 pages at 1 page/job). Please always use genuine Oki consumables. Use of “compatibles” and counterfeit items may impair performance and could cause product damage, which is not covered under the warranty.
  • Page 70: Toner Cartridge Replacement

    ONER CARTRIDGE REPLACEMENT CAUTION! To avoid toner wastage and possible toner sensor errors, do not change the toner cartridge(s) until “TONER EMPTY” is displayed. The toner used in this machine is a very fine dry powder. It is contained in four cartridges: one each for cyan, magenta, yellow and black.
  • Page 71 Press the cover release and open the machine’s top cover fully. WARNING! If the machine has been powered on, the fuser may be hot. This area is clearly labelled. Do not touch. Note the positions of the four cartridges. 1. Cyan cartridge 2.
  • Page 72 Carry out one of the following: If you are replacing a toner cartridge that has been supplied with your machine (release lever has 3 positions), pull the coloured toner release lever on the cartridge to be replaced towards the front of the machine, in the direction of the arrow, but stop at the central (upright) position (1).
  • Page 73 Lift the right-hand end of the cartridge and then draw the cartridge to the right to release the left-hand end as shown, and withdraw the toner cartridge from the machine. Put the cartridge down gently onto a piece of paper to prevent toner from marking your furniture and to avoid damaging the green drum surface.
  • Page 74 Gently shake the new cartridge from end to end several times to loosen and distribute the toner evenly inside the cartridge. Remove the wrapping material and peel off the adhesive tape from the underside of the cartridge. Holding the cartridge by its top centre with the coloured lever to the right, lower it into the machine over the image drum unit from which the old cartridge was removed.
  • Page 75 Insert the left end of the cartridge into the top of the image drum unit first, pushing it against the spring on the drum unit, then lower the right end of the cartridge onto the image drum unit. Pressing gently down on the cartridge to ensure that it is firmly seated, push the coloured lever (1) towards the rear of the machine.
  • Page 76: Image Drum Replacement

    MAGE DRUM REPLACEMENT Switch off the machine and allow the fuser to cool for about 10 minutes before opening the cover. CAUTION! Static sensitive devices, handle with care. The machine contains four image drums: cyan, magenta, yellow and black. Press the cover release and open the machine’s top cover fully.
  • Page 77 Note the positions of the four cartridges. 1. Cyan cartridge 2. Magenta cartridge 3. Yellow cartridge 4. Black cartridge Holding it by its top centre, lift the image drum, complete with its toner cartridge, up and out of the machine. Replacing consumable items>...
  • Page 78 Put the cartridge down gently onto a piece of paper to prevent toner from marking your furniture and to avoid damaging the green drum surface. CAUTION! The green image drum surface at the base of the cartridge is very delicate and light sensitive. Do not touch it and do not expose it to normal room light for more than 5 minutes.
  • Page 79 Take the new image drum cartridge out of its packaging and place it on the piece of paper where the old cartridge was placed. Keep it the same way round as the old unit. Pack the old cartridge inside the packaging material for disposal.
  • Page 80 Holding the complete assembly by its top centre, lower it into place in the machine, locating the pegs at each end into their slots in the sides of the printer cavity. Finally, close the top cover and press down firmly at both sides so that the cover latches closed.
  • Page 81: Replacing The Belt Unit

    EPLACING THE BELT UNIT The belt unit is located under the four image drums. This unit requires replacement approximately every 50,000 pages. Switch off the machine and allow the fuser to cool for about 10 minutes before opening the cover. Press the cover release and open the machine’s top cover fully.
  • Page 82 Note the positions of the four cartridges. It is essential that they go back in the same order 1. Cyan cartridge 2. Magenta cartridge 3. Yellow cartridge 4. Black cartridge Lift each of the image drum units, starting from the rear, out of the machine and place them in a safe place away from direct sources of heat and light.
  • Page 83 Locate the two fasteners (5) at each side of the belt and the lifting bar (6) at the front end. Turn the two fasteners 90° to the left. This will release the belt from the printer chassis. Pull the lifting bar (6) upwards so that belt tilts up towards the front, and withdraw the belt unit from the machine.
  • Page 84: Fuser Replacement

    USER REPLACEMENT The fuser is located inside the machine just behind the four image drum units. WARNING! If the machine has recently been powered on, some fuser components will be very hot. Handle the fuser with extreme care, holding it only by its handle, which will only be mildly warm to the touch.
  • Page 85 Identify the fuser handle (1) on the top of the fuser unit. Pull the two fuser retaining levers (2) towards the front of the machine so that they are fully upright. Holding the fuser by its handle (1), lift the fuser straight up and out of the machine.
  • Page 86 Lower the fuser into the machine, locating the two lugs (3) into their slots in the metal partition which separates the fuser area from the image drums. Push the two retaining levers (2) towards the rear of the machine to lock the fuser in place. Finally, close the top cover and press down firmly at both sides so that the cover latches closed.
  • Page 87: Installing Additional Memory> 87

    NSTALLING ADDITIONAL MEMORY This section explains how to install additional RAM memory into your MFP as a memory upgrade. RDER CODES Use the following order codes for additional memory: > 256MB RAM – 01110302 EMORY UPGRADE The model comes equipped with 96MB of main memory (32Mb plus 64Mb).
  • Page 88 Lift the front cover latch and pull open the front cover. Remove the screw securing the right-hand side cover. Lift the edge of the side cover slightly at the two points shown, and pull the cover away from the printer at the top.
  • Page 89 Notice that the memory board has a small cutout in the edge connector, which is closer to one end than the other. Identify the RAM expansion slot (1) in the machine. The RAM expansion slot already contains a memory board. It will have to be removed before you can install the new one.
  • Page 90 Gently push the board into the RAM expansion slot until it latches in and will not go any further. Locate the three retaining clips at the bottom of the side cover into their rectangular holes near the bottom of the machine.
  • Page 91: Troubleshooting

    ROUBLESHOOTING NFORMATION ODES MESSAGES NFORMATION CODES DURING SCANNING AND COPYING CODE MEANING ACTION 10001 SDRAM error Restart the machine. (Turn it off and on again). If the code still appears, contact your dealer. 10006 Home sensor error Restart the machine. (Turn it off and on again).
  • Page 92: Messages During Scanning And Copying

    ESSAGES DURING CANNING AND OPYING LCD MESSAGE ACTION Copy function Download printer profile. disables. Check printer cable Check if the printer cable has been correctly or status. connected. Check if the printer is turned on. Restart the machine. If the message still appears, contact your nearest dealer.
  • Page 93: Information Codes During E-Mailing

    NFORMATION CODES DURING MAILING CODE MEANING ACTION 30001 Device internal Reboot the machine, and try again. If failure. the error is still there, contact your nearest dealer. 30002 Fail to connect Mail Contact your network administrator server. for further help. 30009 Fail to get Mail server Turn on Log File option in [ADMIN /...
  • Page 94 CODE MEANING ACTION 31023 SMTP [452]Requested Contact your network administrator action not taken: for further help. 31034 insufficient system 33002 storage. 31013 SMTP Contact your network administrator [454]Temporary for further help on mail server's authentication failure: authentication mechanism. The authentication Choose SMTP authentication for Email failed due to a security or turn off the mail server's...
  • Page 95: Information Codes During Filing

    CODE MEANING ACTION 31039 SMTP [551] User not Check "To" address. local: please try again. 31026 SMTP [552]Requested Check "To" address. mail action aborted: 31040 Check mailbox storage allocation. exceeded storage 33003 Contact your network administrator allocation. for further help. 31041 SMTP [553]Requested Check "To"...
  • Page 96 CODE MEANING ACTION 43003 FTP can't check file Make sure you have the privilege to existed or not. browse this directory. 44001 FTP can't change data Contact your server administrator for transfer type. further help. 44002 FTP store file error. Make sure you have the privilege to store files in this position (server/ directory)
  • Page 97 CODE MEANING ACTION 62009 Unpredicted error. Turn on Log File option in [ADMIN / MANAGEMENT/ log action] to log and 64009 observe device actions and contact your server administrator or nearest dealer for further help. 63003 HTTP [405] MKCOL Contact server administrator to method not allowed.
  • Page 98: Clearing Paper Jams

    LEARING PAPER JAMS Provided that you follow the recommendations in this guide on use of print media, and you keep the media in good condition prior to use, your MFP should give years of reliable service. However, paper jams occasionally do occur, and this section explains how to clear them quickly and simply.
  • Page 99: In The Printer

    ..N THE PRINTER If a sheet is well advanced out of the top of the printer, simply grip it and pull gently to draw it fully out. If it does not remove easily, do not use excessive force. It can be removed from the rear later.
  • Page 100 It will be necessary to remove the four image drums to gain access to the paper path. Holding it by its top centre, lift the cyan image drum, complete with its toner cartridge, up and out of the printer. Put the cartridge down gently onto a piece of paper to prevent toner from marking your furniture and to avoid damaging the green drum surface.
  • Page 101 Look into the printer to check whether any sheets of paper are visible on any part of the belt unit. To remove a sheet with its leading edge at the front of the belt (1), carefully lift the sheet from the belt and pull it forwards into the internal drum cavity and withdraw the sheet.
  • Page 102 To remove a sheet from the central area of the belt (2), carefully separate the sheet from the belt surface and withdraw the sheet. To remove a sheet just entering the fuser (3), separate the trailing edge of the sheet from the belt, push the fuser pressure release lever (4) towards the front and down to release the fuser’s grip on the sheet, and withdraw the sheet through the drum...
  • Page 103 Starting with the cyan image drum unit nearest the fuser, replace the four image drums into the drum cavity, making sure to locate them in the correct order. 1. Cyan cartridge 2. Magenta cartridge 3. Yellow cartridge 4. Black cartridge Holding the complete assembly by its top centre, lower it into place in the printer, locating the pegs at each end into their slots in the sides of the printer cavity.
  • Page 104 Lower the top cover but do not press down to latch it closed yet. This will protect the drums from excessive exposure to room lighting while you check the remaining areas for jammed sheets. Open the rear exit tray (5) and check for a sheet of paper in the rear path area (6).
  • Page 105 Lift the front cover release and pull open the front cover. Check inside the cover for sheets in this area and remove any that you find, then close the cover. Troubleshooting> 105...
  • Page 106 Pull out the paper tray and ensure that all paper is stacked properly, is undamaged, and that the paper guides are properly positioned against the edges of the paper stack. When satisfied, replace the tray. Finally, close the top cover and press down firmly at both sides so that the cover latches closed.
  • Page 107: Colour Printing

    OLOUR RINTING The printer drivers supplied with your MFP provide several controls for changing the colour output. For general use the automatic settings will suffice, providing reasonable default settings that will produce good results for most documents. Many applications have their own colour settings, and these may override the settings in the printer driver.
  • Page 108: Tips For Printing In Colour

    viewed standing next to a sunlit window, compared to how they look under standard office fluorescent lighting. Printer driver colour settings The driver settings for Manual colour can change the appearance of a print. There are several options available to help match the printed colours with those displayed on screen.
  • Page 109: Printing Photographic Images

    RINTING PHOTOGRAPHIC IMAGES Use the Monitor (6500k) Perceptual setting. If the colours look too dull, try the Monitor (6500k) Vivid or Digital Camera settings. RINTING FROM ICROSOFT FFICE APPLICATIONS Use the Monitor (9300k) setting. This may help if you are having problems with specific colours from applications such as Microsoft Excel or Microsoft Powerpoint.
  • Page 110: Accessing The Colour Matching Options

    CCESSING THE COLOUR MATCHING OPTIONS The Colour Matching options in the printer driver can be used to help match your printed colours to the ones displayed on your monitor or from some other source, such as a digital camera. To open colour matching options from the Windows Control Panel: Open the Printers window (called “Printers and Faxes”...
  • Page 111 Choose the Manual colour setting (2) and select from the following options: Monitor (6500k) Perceptual Optimised for printing photographs. Colours are printed with emphasis on saturation. Monitor (6500k) Vivid Optimised for printing photographs, but with even more saturated colours than the Monitor (6500k) Perceptual setting.
  • Page 112: Using The Colour Swatch Feature

    SING THE OLOUR WATCH FEATURE To use the Colour Swatch feature, you must install the Colour Swatch Utility. This is supplied on the CD-ROM that was supplied with your printer. The Colour Swatch function prints charts which contain a range of sample colours.
  • Page 113: Using The Colour Correct Utility

    SING THE OLOUR ORRECT TILITY The Oki Colour Correct Utility is provided on your printer driver CD-ROM. You must install it separately since it is not installed along with the printer driver. The Colour Correct utility has the following features: >...
  • Page 114: Specifications

    PECIFICATIONS ITEM SPECIFICATION General Dimensions 444 x 561 x 667mm (W x D x H) Weight 32Kg approximately Power Source Input: 220 to 240VAC, 50 to 60Hz Power consumption Typical operating <400W Idle <125W Power save mode<32W Environmental Noise 56dBA (operating) Temperature 10°C to 32°C Humidity...
  • Page 115 ITEM SPECIFICATION Interface USB 2.0 Host Copy USB 2.0 Device Scan (length of USB cable not to exceed 2m.) Email, Scan to file, Print Ethernet 10/100 Mb Document size 114 x 140 to 216 x 355mm Document weight/ 72.6 to 127 g/m² Thickness Paper Feed Face up...
  • Page 116 ITEM SPECIFICATION Network Specification Connectivity Ethernet 10BaseT/100BaseTX auto- negotiation with RJ-45 connector Communications TCP/IP, SMTP, HTTP, MIME, FTP, CIFS, Protocol DHCP, DNS, LDAP Supported Browsers Microsoft IE 4.1 or higher Netscape Navigator 4.0 to 4.78 Configuration IP address Requirement Subnet mask Gateway SMTP server/POP3 server FTP server...
  • Page 117 ITEM SPECIFICATION Supported LDAP Windows 2000 Active Directory Server Windows NT 4.0 + MS Exchange 5.5 Lotus Notes R5 Supported Mail Microsoft Outlook 2000 Application Microsoft Outlook Express 5.0 Microsoft Outlook Express 6 Netscape Messenger 4.7 Netscape Messenger 4.73 MAC built-in MAIL application Eudora 4.3.2J Lotus Notes R5 Filing Specification...
  • Page 118 ITEM SPECIFICATION Paper output 250 sheets in face down (top) stacker @ 80g/m² 100 sheets in face up (rear) stacker @ 80g/m² Printer life 420,000 pages or 5 years Duty cycle 50,000 pages per month max., 4,000 pages per month average Toner life 3,000 pages at 5% coverage Image drum life...
  • Page 119: Error Codes

    RROR ODES NOTES: = the setup of “Paper Supply” = the setup of “Media Type 3. “yy” in code denotes paper size. Paper size codes are shown in the list after the table. CODE LCD MESSAGE DETAILS Indicates that job cancellation has been 10007 Check The Printer initiated and data is being ignored until...
  • Page 120 CODE LCD MESSAGE DETAILS Paper feed from MPTRAY has been MP Empty attempted, but the tray is empty. 470yy Load mmm in MP Loading mmm paper and pressing the Tray On-line switch will start printing. Printer Error Memory capacity overflow. Press the ON- 30097 LINE switch to continue printing.
  • Page 121 CODE LCD MESSAGE DETAILS Inappropriate size paper was fed from a tray. Usually paper is automatically ejected, and error message is displayed. Paper Size error After the cover is opened and closed, 30034 error is cancelled. If paper remains in the Check The Printer printer, remove it and close the cover.
  • Page 122 CODE LCD MESSAGE DETAILS Download mode when download data is received in normal operation. Show download data is being received. Receiving of download data has finished. An error occurs when received download data has: 1 : Size error 2 : Checksum error 3 : Print Model N0.
  • Page 123 Paper sizes PAPER SIZE PJL CODE (DECIMAL) LETTER EXECUTIVE LEGAL14 LEGAL13.5 LEGAL13 CUSTOM COM-9 ENVELOPE COM-10 ENVELOPE MONARCH ENVELOPE DL ENVELOPE C5 ENVELOPE POSTCARD RETURN POSTCARD ENVELOPE1 ENVELOPE2 ENVELOPE3 ENVELOPE4 Error Codes> 123...
  • Page 124: Index

    NDEX Internet Communication Features ........27 Advanced features Scan to E-mail ......27 enabling or disabling....46 Scan to FTP......28 Belt Loading Paper .......21 how to replace ......81 Cassette tray......21 life expectancy......68 Multi purpose tray .....24 Black printing glossy or matte......43 Memory installing upgrade .....87 Cassette tray .......
  • Page 125 Paper recommendations Business cards......18 Envelopes ....... 18 Labels ........18 Pre-printed stationery ....18 Transparencies ......18 Poster printing ......41 Pre-Installation Information ... 25 DHCP Enable ......26 DNS server ......26 Gateway IP ......26 IP Address ......26 POP3 Port .......
  • Page 126: Oki Contact Details

    KI CONTACT DETAILS Oki Systems (UK) Limited Oki Data (Singapore) Pte. 550 Dundee Road Ltd. Slough Trading Estate 78 Shenton Way, #09-01, Slough, SL1 4LE Singapore 079120 Tel: 44 (0) 1753 819819 Tel: (65) 221 3722 Fax: 44 (0) 1753 819899 Fax: (65)421 1688 http://www.oki.co.uk...
  • Page 127 OKI Europe Limited Central House Balfour Road, Hounslow TW3 1HY, United Kingdom Tel: +44 (0) 20 8219 2190 Fax: +44 (0) 20 8219 2199 www.okiprintingsolutions.com 07057701 iss.03...

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